really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,167 miles

About These NHTSA Complaints:

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problem #6

May 052013


  • miles
When rains, water leaks into interior. Both back seats get wet & in a truck gets puddles of water. The wiring gets wet, which is dangerous because of safety issues. Please, let me know how to fix it. We have this issue since 2013, the car was purchased. The car was certified but dealerships rejected to fix it.

- Brooklyn, NY, USA

problem #5

Jul 252016


  • 85,000 miles
Takata recall. Got notification last week that my car was recalled for passenger airbag possibly exploding. Called dealer. Dealer said they don't have parts. Haven't had parts "for months" and don't even know for sure if they'll get parts when Honda says they will in two months. Can explode at any time, even when not in crash. This is really unacceptable. So I'm not allowed to carry passengers until god knows when? you need to get on Honda and fine them until they make this right for everyone. Stalling and delaying on such serious repairs is not safe for anyone. It is ridiculous how long they are dragging this out when they knew the parts were defective almost from the beginning and continued to use them. They need to be held accountable.

- Long Beach, CA, USA

problem #4

Dec 102013

Civic 4-cyl

  • miles
The drivers seat is extremely uncomfortable. It causes pain while driving causing an unsuccessful attempt to find a position that is not agonizing. After driving for a short length of time I have severe lower back pain that interferes with my activity.

- Cunningham, TN, USA

problem #3

Dec 102012


  • 35,000 miles
Other driver slammed into rear of my car at about 30 mph. I recall going forward inside my car but it seems seat belt did not tighten. Turns out my driver's seat frame was broken in the accident and my best guess is entire driver's seat was going forward. Don't know if this is usual or not. I've not heard of it. Also, would like to know whether the fact that the entire driver's seat was moving forward is reason seat belt did not tighten.

- Silver Spring, MD, USA

problem #2

Jun 012010


  • 1,000 miles
The contact owns a 2010 Honda Civic. The contact stated that the driver side head rest did not lock in place. In addition, all doors and trunk locked unexpectedly. The vehicle was taken to the dealer who stated that they could not alter the design and they were unable to duplicate the failure on the doors. The manufacturer was made aware of the failure who referred her back to the dealer. The vehicle was not repaired. The failure mileage was 1,000 and current mileage was 7,000. Updated 3/6/12

- Cupertino, CA, USA

problem #1

Mar 052010


  • miles
I am writing to complain about the headrests in my car. I purchased a 2010 Honda Civic LX-S a week and a half ago. After driving it for about an hour, I noticed by neck and shoulders bothering me. My head is being forced downward by the headrests. This occurs in all headrest positions, but is worse when adjusted right behind my head. I have tilted the seat back as far as I safely can and still be able to drive. I am 53 year old female, 5'3" tall, and wear bifocals. I am having difficulty focusing from tachometer to speedometer to road because I cannot moved my head to use the right part of my glasses to see. I cannot tilt my head back at all because of the headrest. I also experienced a headache that evening as well due to eye strain. The NHTSA changed their headrest regulations in 2008. Test dummies for large males were used and then standards were put in place. After spending thousands of dollars on a new car, I am unable to safely drive it. I have to either remove, turn around, or jerry-rig a remedy for the headrest in order to drive and not suffer neck, back, shoulder and visual pain. The cost is my safety in an accident. Or, I can leave the headrest and drive with my posture in a horrid position. I cannot sit up straight, my head is forced downward so I cannot use my bifocals properly, and I cannot tilt the seat back any further and still see over the dashboard. There are complaints all over the internet, specifically for Honda Accord and Civics, as well as Nissan, Mercedes, Ford and other makes. I believe you need to reevaluate your recommendations for headrests or at least reissue new ones, indicating the range of the tilt. You recommended the minimum tilt needed for safety, but failed to issue instructions to car manufacturers for the outer edge of tilt - where the tilt would harm drivers, especially short women. Please look into this.

- Monroe, CT, USA