The contact owns a 2011 Honda Civic. While driving approximately 40 mph, the contact heard a grinding noise as the brakes were applied. In addition, the brakes were hesitant to respond. The vehicle was taken to the dealer for diagnostics where the technicians were unable to diagnose a failure. The vehicle was not repaired. The approximate failure mileage was 28,000.

- Antioch, CA, USA

This car has a major brake issue. Both front pads have worn by 75% at only 6,000 miles, and had to be replaced at 9,800 miles. Worn out again at 16,000 miles. Told to drive car until the brakes "failed" and them to come back for new ones. Honda claims this is normal!!!!! brakes should last 40 or 50K before needing to be replaced. Someone has to force them to fix this issue.

- Bedford, TX, USA

The contact owns a 2011 Honda Civic. The contact stated that the brakes would exhibit an abnormal squeaking and grinding. The brakes were recently replaced prior to the recent failure. The manufacturer was not made aware of the failure. The dealer was notified but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 9,826 and the current mileage was 19,000.

- Chulavista, CA, USA

2011 Honda Civic with 4000 miles. Took it to dealership for an oil change and complained about a burned smell when braking while driving uphill after the car stops. No heavy braking though. Dealership inspected the brakes and said everything was fine. At 7300 miles and a total of 7 months of use the car started to make a grinding noise when braking or not. Took to dealer and they said my brake pads had zero % left, metal to metal. They blamed the way the car was being driven and treated me like I was some jerk that was drag racing every day and toasted the brakes. I previously had a 2007 Toyota Camry that I drove the same way (as a normal person by the way, city and freeway) and did not have to replace brakes until over 33000 miles! this is ridiculous, even a very bad driver that keeps hitting his brakes should not have this problem with 7300 miles in a compact car. Honda declined any servicing and declined to fix or even look deeper for a possible problem. Wanted to charge me over $100 for a 5 minute brake pad inspection... a joke!

- Los Angeles, CA, USA

My 2011 Honda Civic LX-S has only 13,000 miles on it and my brake pads have already worn down to nothing and had to be replaced yesterday. The repair guy told me there is absolutely no way that at such low miles that this should have happened. There must have been a problem with the original breaks on my car and $378 later, I already had to replace them. If every 10,000 miles they have to get replaced that is just unacceptable.

- Short Hills, NJ, USA

Purchased a brand new 2011 Honda Civic 4D lxs model car in March. Within a month the car head computer issue that caused all of the electronic display control to break, speedometer, engine temperature, gas indicator, odometer, etc. All went dead. The car was taken in for service, but no root-causes were found for the issue. After the car had the battery discharged an recharged the issue simply went away. On 6/12/11 the car was involved in an accident where the car accelerated uncontrollably while attempting to park, brakes weren't functional and it jumped a curb a and ran through a fence before finally coming to a stop. The airbag also didn't deploy, we feel it should have due to the nature of the accident. We feel these could be all related a manufacturer defect that's an underlying electronics issue.

- San Jose, CA, USA

My daughter drove on freeway 60 and needed to change lane to freeway 57. While she changed lanes, she found the traffic on freeway 57 started to slow down. So, she started to brake, but for some odd reason the brake did not work properly. The car did not slow down well enough, so she started to brake harder, and suddenly she heard a very loud bumping noise. She thought some parts of car hit the ground. So she decided to pull the emergency brake, but by the time I pulled it up, she was not able to make a stop immediately and hit the car in front of her. Claim number: [xxx] my car is currently located at sk auto body in rowland heights. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Corona, CA, USA