EPS warning light came on while I was pulling into a local gas station. When I came out and started vehicle, wheel would not turn. Realized with EPS assist off it reverts to manual steering and, with great difficulty, made it to garage. Rack and pinion replaced ($1514.77). Now EPS warning light still continues to come on randomly with sudden loss of steering, once at 70 mph on interstate and another at 35 mph on secondary road. This is EXTREMELY dangerous. If you turn car off and wait 10-15 minutes the system resets and steering works perfectly (until it doesn-€™t).I refuse to drive it now and, since it is an older car with high mileage, it would be cost prohibitive. Even if I could find a buyer, I can-€™t in good conscience sell it to someone and worry about their safety. Other potential repairs could be EPS motor, steering sensors, bad wiring, computer issues, etc.

- Charleston, WV, USA

Intermittent power steering loss. Vehicle would lose power steering sometimes while driving and other times at startup. Very random. For months nothing would happen until all of a sudden eps warning light would come on and power steering wouldn-€™t engage right away. Now it is permanently on and the power steering does not work at all. This issue started around 65k and complete power steering loss happened at 80k. Definitely scary to think you might lose power steering all of a sudden.

- Saint Paul, MN, USA

The contact owns a 2012 Honda Civic. The contact stated that while driving approximately 5 MPH, the emergency steering warning light illuminated, and the steering wheel seized. The vehicle was towed to an independent mechanic, then to the dealer. Initially, the dealer could not replicate the failure but later diagnosed the vehicle with steering column failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 72,500.

- The Villages, FL, USA

On or about August 2021, I drove my 2012 Civic to a store, and park. Leaving the location minutes later, I started the car and noticed I could not turn the wheel to back out. A dash light came on indicating a power steering system issue. I turned car off and tried again with the same results. Not able to drive, I left the car parked and returned the next morning to possibly have it towed. I started the car to check it, and the issue was gone. A mechanic checked the fuse and told me he "reset it." The problem has not returned to date.

- Wallingford, CT, USA

The EPS Electric Power Steering failed on the vehicle with no warning. At 35-40 MPH the EPS warning light came on and the car could not be turned in any direction. The car was wrestled off to the side of the road. It was turned off for several minutes and turned back on. Problem persisted. Turned off ignition for 10 minutes and the warning light went out and steering came back. Thank God there was no accident. This is beyond dangerous. Honda needs to step up to the plate and recall these vehicles with defective steering. Somebody is going to die. Now my daughter is afraid to drive the vehicle. We need to get it to the shop.

- Doylestown, PA, USA

When leaving my parking space, my steering wheel locked and I was unable to turn the vehicle. If I had needed to maneuver my vehicle, I would not have been able to do so. The dashboard indicated that the power steering needed to be inspected.

- Austin, TX, USA

WE ALMOST GOT KILLED TRYING TO TURN THE WHEEL TO GET OFF THE HIGHWAY. THE STEERING WHEEL ISSUE WAS ALREADY LOOKED AT BY MY MECHANIC. HE SAID IT WAS THE ALTERNATOR AND REPLACED THAT INSTEAD. I WAS CHARGED FOR THE ALTERNATOR! I TOOK IT BACK AFTER WE WERE ALMOST KILLED. HE FIXED THE STEERING ISSUE BUT NOW THE CAR DOESN'T STEER RIGHT AWAY AFTER THE CAR IS TURNED ON! WHAT SHOULD I DO NOW" IT STAYS LOCKED AND YOU CAN ONLY GO FRONTWARDS AND BACK!! WE HAVE TO KEEP GOING BACK AND FORTH TILL IT UNLOCKS! WHAT IS WRONG WITH THE ENGINE OF THIS CAR? I DON'T DRIVE FAR. IT ONLY HAS 81491 MILES ON IT. ON THE MECHANIC'S BILL STEERING ISSUE ELECTRONIC STEERING MOTOR- REMOVE & REPLACE- ALL APPLICABLE MODELS. DID YOU RECEIVE THIS MESSAGE? WHEN DO I GET MY MONEY BACK FROM HONDA FOR THEIR MISTAKES" I AM 68 YEARS OLD DISABLED WOMAN WHO NEEDS HELP WITH THIS BILL. HONDA SHOULD PAY THE BILL FOR ME. I HAVE TO LIVE ON $954 A MONTH LIVE IN STATE HOUSING. PLEASE HELP ME!! [XXX] CELL: [XXX] THANK YOU INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- North Easton, MA, USA

Check vsa check power steering system malfunction during driving! vehicle breaking on its on randomly! I could have been in a fatal accident! vehicle is not functional due to these electrical errors!

- Moreno Valley, CA, USA

Car driving down hwy steering goes out and light came on turn car off steering works fine drive car steering goes out light comes on turn car off drive car home with no power steering turn off and on works fine take to dealer codes 33-01 and 33-06 said needs rack & pump this is very dangerous what was the outcome of this problem that has been going on on these cars since 2012 why no recall oh I, am a mechanic certified age

- Appomattox, VA, USA

Power steering when out all at once while driving, very difficult to steering, drove home barely able to steer, after car sat for a while the steering works now, afraid to get out of driveway because afraid it will happen again

- Greensboro, NC, USA

While the vehicle is in motion and making left or right hand turns (90 degree turns) with the vehicle going ~10 mph the airbag warning lightturns and stays on for some time before it disappears. However, the frequency of the airbag warning lights have increased. I took the vehicle to the dealership for further investigation and was told the issue is coming from a cable reel and the driver inflation may need to be replaced too. According to the Honda technician- if the issue/parts remain unfixed, the airbag will fail to deploy in a forward movement crash.

- High Point, NC, USA

We were driving down the highway when the power steering light came on. It took two of us to turn the wheel to make a right or left turn. We were both afraid for our lives! we did not know if we were going to make it home but we did. I am petrified to drive this car again! I have to use the car because I live so far away from stores to shop etc. Please help me soon so I can use the car again!!!

- North Easton, MA, USA

The eps(electronic power steering) indicator turned on after ignition and stays on. Because of this, I am not able to steer the vehicle, it can go up and down in a straight line but cannot steer. It started while reversing my vehicle from the driveway, I could not drive it with the eps light on, so it is currently parked at the driveway. I see similar incidents reported by others on common forum. Please investigate this with complaints from other customers and get this fixed by the manufacturer

- Sachse, TX, USA

Electronic power steering failure with check power steering system warning.

- Las Cruces, NM, USA

The contact owns a 2012 Honda Civic. The contact stated that after turning the vehicle on after being parked in the driveway, they noticed that the check power steering system warning light was illuminated. The contact stated that the steering wheel failed to turn left or right, maybe moving approximately a half of an inch in either direction. The contact had not taken the vehicle to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

- Acton, CA, USA

Started car and check power steering warning came up. There was a slight shutter then steering was hard. Shut car and restarted and warning were gone and steering ok. 1 week later same problem, but will not clear and no power steering. Shut car and restarted, warning still on, but power steering working, but there is a slight noise on and off. Something to do with the electronic power steering.

- Hackettstown, NJ, USA

The power steering light will come on and the cars power steering column will lock up. I was driving down the road approximately 60 mph and the power steering light came on. I could barely turn the steering wheel. I was able to slow down and people helped me get it to the side of the road. I had the car towed to the dealership and I was informed I needed to update the eps. It cost $70 and my system software was updated. A month later I was driving again and the light came on. The power steering immediately locked U again. This is so dangerous. I was able to get stopped, turn the car off and back on. It reset it I guess cause it started working. I drove it to the dealer very slow and was told I need an eps control unit system and it would be around $867 with labor. I've noticed tons of other people have this same complaint and it should be a recall issue and fixed. It's very dangerous and someone is going to get killed.

- Chattanooga, TN, USA

I began to pull out of the parking lot of my workplace to head towards the freeway when suddenly my steering stops working. I work in a very busy area and traffic is very busy. Luckily, there was a red light and that I am a safe driver because if I would have gotten on the freeway I would have most likely gotten into a fatal accident. I am also very fortunate that the weather did not end up being inclement as it was predicted to be. I have heard of other people having the same issue with their 2012-2013 Honda Civics. Shouldn't they initiate a recall process because this isn't safe.

- Columbus, OH, USA

The contact owns a 2012 Honda Civic. While the vehicle was parked for approximately 45 minutes and attempting to drive, the power steering failed. The contact stated that the power steering warning indicator illuminated. After driving the vehicle at approximately 20 mph, the power steering began to operate correctly; however, the power steering warning indicator remained illuminated. While driving approximately 40 mph, the power steering failed again. The contact called kendall Honda of fairbanks (located at 1000 Cadillac ct, fairbanks, ak 99701, 855-501-3434) where it was diagnosed that it needed power steering fluid, however, the vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 136,000.

- Fairbanks, AK, USA

Was driving on interstate 70 in richmond Indiana was traveling in the middle lane of a 3 lane highway when all of a sudden my lights on my dash off licked on and off and I lost all electrical power including brakes steering and the engine I was able to force the vehicle and coast to a stop at an exit I turned on my hazards and my hazards were not working either so it was a complete electrical failure. In addition it was late in the evening so while I was driving and I lost all lights nobody could see me and I could not see anything this could've ended very tragically for me trying to move over as the speed limit posted in the area is 70 mph. In researching the issue I found multiple forums and posts regarding this same type of failure. Honda needs to fix this. Now I need to tow to a service center and see how much more money I will need to come up with to be able to drive my vehicle

- Sidney, OH, USA