6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 200 miles
- Total Complaints:
- 1 complaints
Most common solutions:
- not sure (1 reports)
This problem may be covered under warranty. Ask your Honda dealer.
6.0
fairly significantThis problem may be covered under warranty. Ask your Honda dealer.
Issue start date: August 2016, Less than a month after purchase. Current date November 2017.
The following issue occurs on the the initial engine start-up after sitting over night. If I turn the car "Off" anytime during the day and restart, the issue doesn't occur.
When the car sits overnight, the back-up camera doesn't activate on the initial start-up for anywhere from 15 to 30 seconds when shifted into reverse; after which time the camera comes on. What appears is a black screen with the yellow guide lines. If I back-up with the black screen still visible and then shift to Drive (the radio skin is now visible) and travel down the highway for about 1/4 mile, the back-up camera "pops ON" for 1 second and then goes back to the radio Skin. The problem has persisted and is GETTING WORSE. The dealership needed video to verify the issue which I gave them (multiples).
Subsequently on separate occasions the dealership 1. Scratched their heads; 2. Couldn't find anything (visual inspection); 3. Rebooted the system 4. Did a software update; 5. Replaced the radio unit (not the screen); 6. Replaced the rear camera. It stills doesn't work and new issues have been added such as the initial start-up screens (such as the disclaimer display and radio skin) do not appear for extended periods of time (over a minute).
The service department has tried to solve this problem but is being governed by the Honda Tech Line who control which procedures to implement and in which order because it's a warranty issue. Needless to say, I made another call today to inform the service department that the last "fix" didn't work either. They'll get back to me after they contact the Tech Line. . . .again. I'll update this until it's fixed.
- Mike P., Fairfiled, PA, US