10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
17,415 miles

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« Read the previous 20 complaints

problem #229

Sep 282024

Civic

  • miles
For a while now (months), we have noticed our 2016 Honda Civic has had a "sticky" (a click or jerk) feeling when handling the steering wheel, particularly while driving on the freeway, holding long turns, or when even reversing (from an angle) into a parking stall (for the parking, a click/pop is audibly heard). Basically, the steering wheel will suddenly shift/jerk slightly left/right, which causes you to no longer be steering in the exact line you were on. Driver has to then correct by making an opposing shift in the opposite direction to return to the exact line that was being driven. It is a bit of a nuisance, and produces anxiety on the driver's part, leaving one wondering if/when the shift/jerk will cause even larger of an issue, potentially posing risk of harm to the vehicle's and neighboring vehicles' riders via a collision. Our Honda service technician recently confirmed, after our recent big maintenance service, that this issue is present and has something to do with some steering mechanism (I don't recall the correct term of the equipment/device), and that an estimated repair cost would be $3,000-$4,000. For now, we have been advised to monitor, and that basically it is up to us to decide if/when we would like to spend $3,000-$4,000 to have this repaired at our own expense. We are not aware of how this issue arose (what the exact cause is), but is potentially due manufacturing. There are no dashboard warning lights that illuminate during the shifting/jerking of the steering. We just feel it, moreso if you are the one driving. This issue is experienced daily. Our primary concern is prevention of a collision. We do not want it to get to the point of having had a collision/emergency, then reactively reporting the issue to NHTSA. And we do not have funds to purchase a new vehicle. Can we possibly have more confidence in this vehicle being able to transport our family safely without fear of steering issues? Thank you for your support.

- Ewa Beach, HI, USA

problem #228

Sep 042024

Civic

  • miles
Alarm sounded, went outside with fob to shut off. Still alarm on. Tried to get in car with fob. Had to use key in door to get in. Stepped on brake and pushed start/stop button. Alarm now silent. Push start/stop button to shut off engine and message on dash read Keyless Start System Error. Engine still running. Pushed button again and AC shuts off, engine still running and dash still reading error. Put in driver, then reverse to park and pushed button again and engine shut off finally. Disconnect negative from battery and let sit overnight. Tried to start, but just kept cranking. Disconnect battery again, tried starting again and it started. This time it took me 10 minutes before I could shut off engine. Disconnect battery again and haven-??t tried again. I-??ve read about other people having the same issues. Most say start/stop switch. Mine is on order, will install asap and see what happens. Fingers crossed.

- Ponte Vedra, FL, USA

problem #227

Jun 142022

Civic

  • miles
The air conditioner does not blow cold air. The heating and fan work just fine, but no cool air. I was told by Honda that if it-??s not because of the recall, that I would have to pay, and that just wasn-??t feasible at the time.

- Los Angeles, CA, USA

problem #226

Aug 012019

Civic

  • miles
AC on these models is a complete failure. It is well know that 2016 Honda Civics have had issues with the AC system and the source of the malfunction lies in the refrigerant, specifically the R-1234f, which appears to be incompatible with the AC system components. As a result, leaks have developed, contaminating other vital AC components and causing unnecessary strain on the system. Refrigerant leaks have a cascading effect, leading to cross-contamination of other AC components and increased strain on the entire system. The fact that the condenser, air compressor, and evaporator have to be replaced due to the refrigerant leak is a clear indication of the severity of the problem. Other main problem is that whenever you take these vehicles into Honda dealerships with or without warranty they clearly do not go through all the issues. They find the first issue, they patch and send you on your way. You can feel they are have been trained to be money hungry and upsell wherever possible

- Garland, TX, USA

problem #225

Jun 202024

Civic

  • miles
There was white padding between my speakers and trunk that had a malodorous smell.

- Oxford, NC, USA

problem #224

Jun 192024

Civic

  • miles
My 2016 Honda Civic recently started having a problem with the air conditioner. The air blowing through is not cold and also smells strange. After taking it to an official Honda dealer, they've confirmed it's a problem with the evaporator and it needs to be replaced. An extended warranty exists for the compressor and condenser but not the evaporator. I believe the three are related and the evaporator should also be covered under warranty. This problem affects the air being pushed through the AC unit and could harm the passenger's well being.

- La Palma, CA, USA

problem #223

Jun 142024

Civic

  • miles
- HONDA CVT TRANSMISSION: 4356 - Went out. Is available for inspection within the week. - My daughter was driving on the freeway in the fast lane when vehicle started making loud hum noise then, came to a stop. She had to coast to the side of the road, where she was almost hit by multiple vehicles. - Yes Vehicle has been inspected by a independent service center - towed by USAA insurance. - Has been inspected by other: Davis Auto Clinic, Davis, CA 95616 - No warning lights came on, or symptoms of the problem. Only hum noise which began 5 minutes before car stalled in middle of freeway. First appeared at time of stall, no warning at all.

- Murrieta, CA, USA

problem #222

Oct 232023

Civic

  • miles
Rear view mirror is peeling and discoloration is occurring. Causes impaired view while driving.

- Manchester, IA, USA

problem #221

Apr 292024

Civic

  • miles
Few years ago I fix (pay about $1300 no body give this money back ) air Conditioning Problem in LAMACCHIA HONDA, Syracuse, NY. and [XXX] again fix air Conditioning Problem( Cover warranty from HONDA Corp.) in LAMACCHIA HONDA Syracuse, NY...now I have same Problem NO WORKING AIR CONDITIONER..WHAT NOW ? ONE TIMES I PAY... bellow pictures from my car Hot air coming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fayetteville, NY, USA

problem #220

Jan 182021

Civic

  • miles
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module

- Houston, TX, USA

problem #219

Jan 172024

Civic

  • miles
Unknown

- Killeen, TX, USA

problem #218

Nov 052023

Civic

  • 63,000 miles
The contact owned a 2016 Honda Civic. The contact stated that while the vehicle was parked unattended, it caught fire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The fire department extinguished the fire. The vehicle was towed to a tow lot. There were no reported injuries. A police report was filed. The air bags did not deploy. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000. The contact stated that the failure was related to NHTSA Campaign Number 16V074000 (Engine and Engine Cooling).?

- Monrow Township, NJ, USA

problem #217

Nov 062019

Civic

  • miles
My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car-??s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers. I see that there is an ongoing class lawsuit for this exact issue -??Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. [XXX] in the U.S. District Court for the Northern District of California.-?? Next time this malfunction occurs, I will take a video and I can provide that as proof to validate my case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Berkeley Springs, WV, USA

problem #216

Oct 162023

Civic

  • miles
After numerous statements regarding issues with the A/C units, it appears there-??s an additional item that should be added to the list of recall/extended warranty issues for Honda. The evaporator is now an additional item that is an issue amongst numerous consumers. I-??ve had an issue with the evaporator and have been charged a hefty amount for labor by the dealership stating this was the issue. I was not allowed to replace my compressor/condenser, which is strange that those work just fine even with a recall, but suddenly an entirely different part was not working that-??s not under warranty. I left the dealership extremely frustrated to be sold a car with faulty equipment that is being called out online and Honda does not show any proactive measures.

- Anaheim, CA, USA

problem #215

Aug 142023

Civic

  • miles
My 2016 Honda civic has been having air conditioning issues and this should be repaired by the manufacturer. The issue is with Evaporator Core and the condenser. The Honda dealership inspected the car and made the determination; however, he says that there have not been any recalls issued by Honda for the Evaporator Core. We live in Arizona and it is dangerous to drive a car without a working air conditioner. Please help fix this as I am sure there are a lot more other owners who are having similar A/C issues!

- Gilbert, AZ, USA

problem #214

Aug 012021

Civic

  • miles
Air conditioner in my 2016 Honda Civic has never worked. Condenser or compressor needs to be replaced continues to leak throughout system and is defective. Emergency Brake malfunction does not work and poses as a safety issue. Left head lamp doesn-??t work due to excessive heat exposure in Nevada.

- Ventura , CA, USA

problem #213

Jul 272023

Civic

  • miles
Air conditioning compressor and condenser leaking which caused the evaporator to fail. Honda refuses to fix evaporator due to faulty A/C system leaking.

- Anaheim, CA, USA

problem #212

Jun 072023

Civic

  • miles
The inside door handle on my car has become unusable two times in the past 2 years. This is a danger because, in case of an emergency, the door would not be able to be opened by the passenger.

- Middleburg, FL, USA

problem #211

Jul 202023

Civic

  • miles
Purchased this vehicle new in 2016. The AC system has never worked properly. A few years ago parts were given the extended warranty. I had it fixed at an authorized Honda dealer, it blew cold air for about 2 weeks and then died agin. I had it fixed again, was told parts were defective in the first repair and it worked for 1 summer. Now this summer it is not blowing cold air once again and again I got another warranty extension in the mail. This time at Honda it-??s a different part in the AC and of course it isn-??t covered. So for a quick $3000 it can be fixed. This is my 9th Honda/Acura vehicle and I have never had such a unreliable car. Very disappointed with the -??new-?? Honda.

- Oxnard, CA, USA

problem #210

Jul 172023

Civic

  • miles
2016 Honda Civic AC system is not working and has not been working for awhile. There are 2 warranty extensions issued for this vehicle's AC system, one for the condenser and one for the compressor. Honda has diagnosed the problem as being the evaporator, which I have been quoted everywhere from $1800 - $3000 to have fixed. The general consensus from mechanics that have dealt with these models (I have seen many different mechanics, 3rd party and dealership), is that the entire AC system is riddled with manufacturing defects, the condenser and compressor issues likely caused the evaporator malfunction, and will likely have to be recalled at some point. That is obviously slowly happening with the existing warranty extensions, however I am still being forced to pay nearly $2k for working AC despite public knowledge of a manufacturing error dealing with these AC systems. Honda refuses to acknowledge the evaporator issue was caused by the other failing components by not extending the warranty to the whole AC system. When I refused service for the evaporator since it was not covered, I was told the compressor shaft seal leak that IS covered under the warranty extension could not be fixed either. The reasoning was that the compressor could not be fixed alone without fixing the evaporator due to "safety concerns". Essentially admitting that the whole system fails if one of those 3 parts is faulty. So even though that is the case, I still have to pay out of pocket for the manufacturers mistake. Unbelievable and clearly an extremely common occurrence as there was an active class action lawsuit for the AC systems of this model (Andre Wong v. American Honda Motor Co. Inc., et al., Case No. 2:19-cv-10537) and Lemon Law documentation of the issue as well. Please hold Honda responsible and force them to issue an all encompassing AC Recall/warranty extension so that myself and many others do not have to choose between a very expensive repair or passing out on the road from the heat

- Oceanside, CA, USA

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