At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.

- Phoenix, AZ, USA

In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.

- Austin, TX, USA

AC system fails for the third time since 2021 (fixed twice and issue comes back)

- La Verne, CA, USA

yes

- Washington Dc, DC, USA

The A/C unit is continuously giving out. The condenser and compression shaft have been replaced twice and have now damaged the evaporator causing it to leak. Due to the A/C system blowing hot air, driving in the high degree weather has became a risk to myself and passengers. Dealership has checked if the parts affected were under warranty to resolve issue, however, Honda does not cover evaporator leak problem even though multiple owners have complained about issue. The repair quote is costing owners more than $2k out of pocket that they may have to replace again in a short time. Causing financial burden from the brand's negligence. Issue will first blow hot air on the driver side and the passenger side will soon follow suit.

- South El Monte, CA, USA

The evaporator core is leaking, which is causing reduced visibablility out of the windows due to condensation on the windows, mold-like smells from moisture from the interior cabin (it is available upon request). I took it into the dealer - they examined the issue (the shaft seal had just been replaced in April of this year) and let me know that this time the evaporator core was leaking. For context and why I bring it to the attention of the NHTSA is in early to mid-August of this year my AC not only took an extended time to get cool, it only got cooler, and not cold. Unfortunately, I am now well acclimated to the signs of a faltering air conditioning system after dealing with three like episodes on the same vehicle, occurring within 2 to 3 years of each other (the car isn-??t even nine years old). In fact, this vehicle-??s air conditioning has been in a rhythmic pattern of failing ever since I purchased the vehicle. Over 8 years there have only been a few summers which haven-??t been negatively impacted by this inconvenience. Honda is aware of the issue, because they have offered "good-will" subsidies which sometimes cover partial replacements of these components. But, they have yet to take responsibility for anything outside of the condenser. Hence, the consumer is on the hook to pay for a vital piece of the car (not just the convenience) that removes moisture out of the car.

- Cincinnati, OH, USA

My AC gave me problems 2years ago, after a couple times at dealer finally, needs to replace Compresor and condenser and hoses. Honda put me in waiting list for the replacement of the parts. (covered under 10 years extended warranty) finally got call to repair the car. Now my AC again stop working only hot air. Took the car to Honda, now the evaporator is leaking. They want $ 2,450 to replace.

- Palmdale, CA, USA

The differential inside the transmission is making a knocking noise and shakes really badly check engine light came on and traction control light both are on and break system light and I have not even had it for a year

- Bastrop , TX, USA

For a while now (months), we have noticed our 2016 Honda Civic has had a "sticky" (a click or jerk) feeling when handling the steering wheel, particularly while driving on the freeway, holding long turns, or when even reversing (from an angle) into a parking stall (for the parking, a click/pop is audibly heard). Basically, the steering wheel will suddenly shift/jerk slightly left/right, which causes you to no longer be steering in the exact line you were on. Driver has to then correct by making an opposing shift in the opposite direction to return to the exact line that was being driven. It is a bit of a nuisance, and produces anxiety on the driver's part, leaving one wondering if/when the shift/jerk will cause even larger of an issue, potentially posing risk of harm to the vehicle's and neighboring vehicles' riders via a collision. Our Honda service technician recently confirmed, after our recent big maintenance service, that this issue is present and has something to do with some steering mechanism (I don't recall the correct term of the equipment/device), and that an estimated repair cost would be $3,000-$4,000. For now, we have been advised to monitor, and that basically it is up to us to decide if/when we would like to spend $3,000-$4,000 to have this repaired at our own expense. We are not aware of how this issue arose (what the exact cause is), but is potentially due manufacturing. There are no dashboard warning lights that illuminate during the shifting/jerking of the steering. We just feel it, moreso if you are the one driving. This issue is experienced daily. Our primary concern is prevention of a collision. We do not want it to get to the point of having had a collision/emergency, then reactively reporting the issue to NHTSA. And we do not have funds to purchase a new vehicle. Can we possibly have more confidence in this vehicle being able to transport our family safely without fear of steering issues? Thank you for your support.

- Ewa Beach, HI, USA

Alarm sounded, went outside with fob to shut off. Still alarm on. Tried to get in car with fob. Had to use key in door to get in. Stepped on brake and pushed start/stop button. Alarm now silent. Push start/stop button to shut off engine and message on dash read Keyless Start System Error. Engine still running. Pushed button again and AC shuts off, engine still running and dash still reading error. Put in driver, then reverse to park and pushed button again and engine shut off finally. Disconnect negative from battery and let sit overnight. Tried to start, but just kept cranking. Disconnect battery again, tried starting again and it started. This time it took me 10 minutes before I could shut off engine. Disconnect battery again and haven-??t tried again. I-??ve read about other people having the same issues. Most say start/stop switch. Mine is on order, will install asap and see what happens. Fingers crossed.

- Ponte Vedra, FL, USA

The air conditioner does not blow cold air. The heating and fan work just fine, but no cool air. I was told by Honda that if it-??s not because of the recall, that I would have to pay, and that just wasn-??t feasible at the time.

- Los Angeles, CA, USA

AC on these models is a complete failure. It is well know that 2016 Honda Civics have had issues with the AC system and the source of the malfunction lies in the refrigerant, specifically the R-1234f, which appears to be incompatible with the AC system components. As a result, leaks have developed, contaminating other vital AC components and causing unnecessary strain on the system. Refrigerant leaks have a cascading effect, leading to cross-contamination of other AC components and increased strain on the entire system. The fact that the condenser, air compressor, and evaporator have to be replaced due to the refrigerant leak is a clear indication of the severity of the problem. Other main problem is that whenever you take these vehicles into Honda dealerships with or without warranty they clearly do not go through all the issues. They find the first issue, they patch and send you on your way. You can feel they are have been trained to be money hungry and upsell wherever possible

- Garland, TX, USA

There was white padding between my speakers and trunk that had a malodorous smell.

- Oxford, NC, USA

My 2016 Honda Civic recently started having a problem with the air conditioner. The air blowing through is not cold and also smells strange. After taking it to an official Honda dealer, they've confirmed it's a problem with the evaporator and it needs to be replaced. An extended warranty exists for the compressor and condenser but not the evaporator. I believe the three are related and the evaporator should also be covered under warranty. This problem affects the air being pushed through the AC unit and could harm the passenger's well being.

- La Palma, CA, USA

- HONDA CVT TRANSMISSION: 4356 - Went out. Is available for inspection within the week. - My daughter was driving on the freeway in the fast lane when vehicle started making loud hum noise then, came to a stop. She had to coast to the side of the road, where she was almost hit by multiple vehicles. - Yes Vehicle has been inspected by a independent service center - towed by USAA insurance. - Has been inspected by other: Davis Auto Clinic, Davis, CA 95616 - No warning lights came on, or symptoms of the problem. Only hum noise which began 5 minutes before car stalled in middle of freeway. First appeared at time of stall, no warning at all.

- Murrieta, CA, USA

Rear view mirror is peeling and discoloration is occurring. Causes impaired view while driving.

- Manchester, IA, USA

Few years ago I fix (pay about $1300 no body give this money back ) air Conditioning Problem in LAMACCHIA HONDA, Syracuse, NY. and [XXX] again fix air Conditioning Problem( Cover warranty from HONDA Corp.) in LAMACCHIA HONDA Syracuse, NY...now I have same Problem NO WORKING AIR CONDITIONER..WHAT NOW ? ONE TIMES I PAY... bellow pictures from my car Hot air coming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fayetteville, NY, USA

FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module

- Houston, TX, USA

Unknown

- Killeen, TX, USA

The contact owned a 2016 Honda Civic. The contact stated that while the vehicle was parked unattended, it caught fire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The fire department extinguished the fire. The vehicle was towed to a tow lot. There were no reported injuries. A police report was filed. The air bags did not deploy. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000. The contact stated that the failure was related to NHTSA Campaign Number 16V074000 (Engine and Engine Cooling).?

- Monrow Township, NJ, USA