4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
36,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 252020

Civic

  • Automatic transmission
  • 36,000 miles

click to see larger images

touch screen display faulty

Let me say first that I am a Honda person I am on my second NEW car but have always bought a Honda. I purchased my car new in August 2017. About 6 months after purchasing my vehicle the screen flashed and blacked out a couple of times. I was going to have it looked at during my warranty time frame but it never did it again. Fast forward July 2020 and just past 36K miles, I get into my car one afternoon and it was blacked out with vertical lines I have attached a pic. I googled this issue and it seems lots of people are having the same issue. I contacted the dealership where I purchased my vehicle, they informed me that they would have to charge me to diagnose the issue. I am pissed because my car is only 3 years old and should not be having this type of issue. I have contacted Honda to let them know they need to look into this issue to see if they need to do a recall. I will not purchase another Honda if this is not resolved fairly.

- Janie K., Woodruff, SC, US