10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
14,453 miles

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« Read the previous 20 complaints

problem #43

Jan 062017

Civic 4-cyl

  • 250 miles
The car has a design flaw with the under carriage cover to the engine section. When a speed hump is encountered, the undercarriage hits it at the slowest speeds. Eventually, it will cause damage. The car has under 11, 000 miles and it has been brought to the dealer's service manager's attention and I am told that the car is low to the ground. It is a design flaw since every speed bump hits the undercarriage cover.

- Boca Raton, FL, USA

problem #42

Jul 052020

Civic 4-cyl

  • 23,300 miles
Lane monitoring system provides inconsistent warnings. This has been noted when the vehicle is in motion while I drive through the city and also on the highways. It sometimes without warning adjusts the steering of the vehicle. Brake monitoring system, when it does provide warning, provides warnings so late that a collision would be unavoidable. Tire pressure monitoring system does not provide adequate information to allow for an appropriate response of the driver. No feedback from the calibration mode of the TPMS. Once the system provides its first alarm, doesn't respond well to calibration. My system now alarms about every 60-100 miles. The adaptive cruise control is scary. While it is expected that in especially hilly terrain that the cruise control would vary a bit (a couple of mph either direction), the system sometimes does not engage, sometimes turns itself off without warning, provides inconsistent warning of when the vehicle interval is not maintained, but the biggest problem is that it does not maintain the set point. For example yesterday, acc set at 42 mph. Speed limit was 40 mph. I was descending a hill and manually disengaged the acc when the vehicle speed exceeded 57 mph. Same trip -- acc set at 67 mph, speed limit at 65 mph; acc disengaged manually when vehicle speed approached 76 mph. Third instance, acc set at 56 mph, speed limit was 55 mph, acc manually disengaged at 63 mph. When acc first engaged, speed is at the set point. Then the system can't maintain the speed and consistently runs 1-2 mph below the set point. Hence, me setting the acc 1-2 mph above the speed limit. Believe that these are all part of the Honda sensing system which was part of the touring package, which is what I have. The 2017 CR-V models with the same system have a pending class action lawsuit. Honda will not respond to our inquiries.

- Albuquerque, NM, USA

problem #41

Jun 262020

Civic 4-cyl

  • 22,832 miles
Car is only a little over 3 years old and the air conditioning is blowing hot air! the mileage on the car is only 22832. Took it to the dealer & they said the condenser is damaged & the compressor is leaking due to "road damage". called Honda corporate for this since it is a known issue with their Honda Civics 2015-2019 about a faulty compressor getting holes punctured in causing the freon to leak out and they also denied the payment claiming a rock hit my car and caused the condenser to get damaged. Clearly Honda needs to own up to this faulty compressor and recall the cars or just pay for the ac to be fixed instead of charging customers $2300 to fix a problem that can occur again! there are even lawsuits against Honda for this issue!

- Tampa, FL, USA

problem #40

Jun 052020

Civic 4-cyl

  • 39,000 miles
The first time I had to turn on my ac for the summer 2020 season on my 2017 Honda Civic I noticed that it was blowing hot air. I took my car to a Honda dealership where they identified not only was my A/C condenser leaking freon but also my A/C compressor is leaking freon. Both parts must be replaced. In August 2019, Honda issued a service bulletin for the A/C condenser as they discovered it was manufactured to standards and with the service bulletin for the A/C condenser an extended warranty has been issued. However, the A/C compress is not under an extended warranty. My car is out of the manufacture warranty (3 years/36,000 miles) period by 4,000 miles - not years. I live in the mid-West where I don't need to use my car's A/C often so I haven't used my A/C since fall 2019 when my vehicle was still under warranty. Searching online - there are vehicle owner complaints on the A/C units becoming defective during and after warranty period of 2016, 2017 and 2018 Honda Civic's. the in order to repair the A/C compressor, the estimated cost of repair is $1,200. The dealership has informed me that the parts are currently out of stock and that they have seen a number of Civic's with similar issues. How ironic is it that within three years (not full three years) my vehicle's A/C condenser and compressor need to be replaced. Honda has acknowledged fault on one part but other the second. These parts do not become defective this early in the life of a vehicle.

- Chicago, IL, USA

problem #39

Jun 152020

Civic 4-cyl

  • 26,000 miles
The Honda sensing brake system seems to more annoying than helpful. Even adjusting the different sensor lengths isn't helping. Often, the car starts to brake when it is not needed. A few days ago a car in front of me decided to make a U-turn at a left turn arrow that said no U-turns. My car decided to slam on the brakes because they were a little in the way. It gets worse: I could not override the brakes when I stepped on the gas petal to move forward after the car was completely out of the way. I was stuck in place for longer than necessary. The car behind me almost hit me! I don't mind if the sensing system notifies me with beeps, bells, and whistles. Just don't brake for me!

- Riverside, CA, USA

problem #38

Aug 082018

Civic 4-cyl

  • 17,231 miles
I purchased a 2017 Honda Civic in November 2017. In August 2018 the ac went out. (I know in August right!). the service department at Honda replaced the high pressure hose for the O-ring. The service was covered under my car warranty. Nine months later (May 2019) the same thing happened. The A/C went out. This time the Honda service department replaced the condenser. It is even noted in the paperwork that the ac is blowing hot "again". the service was covered under the warranty. 13 months later (June 2020) while servicing an oil change, the Honda service found a leak coming from the compressor. This time it was not covered under the original warranty, however through Honda care I was charged a deductible ($100).

- Bowie, MD, USA

problem #37

Mar 012020

Civic 4-cyl

  • 32,000 miles
A/C condenser is defective but Honda says my VIN not covered under Honda's 10 year extended warranty for this part. In addition, tried to get this part serviced under three-year warranty but Honda service was closed due to covid 19 and the company has refused to extend its warranty period as other companies have done.

- Lakewood, NJ, USA

problem #36

Jun 122020

Civic 4-cyl

  • 62,000 miles
A few days ago, while on my way home from work on the freeway, I noticed the driver side ac started blowing hot air. Thought maybe because it was so hot. Checked the passenger side and it was a bit cooler. Cooler than the driver side at least. I kind of ignored it for a few days since it hadn't been so hot but today I decided to try it again and the same thing happened. Warmer air compared to the passenger side but the passenger side is still not very cold. Then I realized some fog like smoke coming out of the middle vents after like 2 minutes of it being on. I felt light headed and kind of out of breath so I immediately turned it off and pulled over to catch my breath.

- La Puente, CA, USA

problem #35

May 142020

Civic 4-cyl

  • 46,000 miles
My vehicle's air conditioning stopped working. Went to Honda dealership and had to pay $206 to flush the ac and replace the freon with dye. Approximately 5 months later the A/C stopped working again. Went back to Honda dealership. The leak they state is due to the A/C compressor leaking. Honda provided an extended warranty on the condenser because they are having problems with defective condensers. The dealership stated they will not cover because it is the compressor, not the condenser. It appears Honda has been having issues with all components of the A/C of these cars. They won't cover this as I only have 46K miles on vehicle and want to charge $2,049 to replace. In my opinion, the A/C system is defective and all parts should be covered.

- Greenacres, FL, USA

problem #34

Apr 302020

Civic

  • 39,000 miles
2017 Honda Civic hatchback sport, ac condenser unit went bad. This is a known issue with Honda's however the dealership told me my model/trim is not included in the warranty extension even though the condenser is obviously bad.

- Drexel Hill, PA, USA

problem #33

Apr 202020

Civic

  • 50,000 miles
There is already a tsb for my issue. Referencing tsb 19-091 it states that all Civics of all types of trim for the years 2016-2018 are applicable for a recall. However, there is no recall for the hatchback models? this is an expensive repair for something failing that should be working out of the factory and keep working. 50K miles on my vehicle.

- Ringgold, GA, USA

problem #32

Feb 122020

Civic

  • 60,000 miles
2017 Honda Civic air conditioner compressor has failed and is leaking. The condenser is leaking, which is a known problem and is being covered by Honda, however they refuse to cover the compressor even though the leak in the condenser can easily lead to a failure of the compressor.

- Castro Valley, CA, USA

problem #31

Sep 022019

Civic

  • miles
Vehicle is 2 years old and we are dealing with a persistent, non-functioning ac system that seems to be a known problem in these Honda Civics. Honda corporate refuses to do anything about the problem, leaving the consumer with a $2500 repair bill, that may or may not be a long term fix, on a new car. We live in fl and not having temperature control is dangerous.

- Bradenton, FL, USA

problem #30

Jul 052019

Civic

  • 37,200 miles
The ac vents started to make clicking noises as something was inside of the vent. Then, the ac unit would blow hot air on one side of the cabin and moderately cold on the other. Two days later the vents would blow hot air on the hottest setting. After getting the unit and car checked out, the ac compressor was cracked. The car is with the original owner and hasn't been through any accidents so for it to crack is very strange. Looking up forms, my vehicle is not the only one that this has happened to. Multiple vehicles across multiple states have had this issue happen around 37-42,000 miles. After brining this up to Honda corporate, they stated the condenser will have a recall, but the compressor is okay which doesn't make sense because many people are using outside services to fix their vehicles and Honda will not recall the part. They produced a bad batch of parts that were placed on their cars and now want the owners to pay for it instead of resolving the issue.

- Riverside, CA, USA

problem #29

Nov 082019

Civic

  • 22,500 miles
I have had issues with my navigation system when I plug in my phone into the jack in the car. I have driven my vehicle to my Honda dealer and they witnessed my vehicle actually remove my phone and replace it with someone else's phone in my vehicle. My vehicle will not recognize the phone also even though I have my bluetooth on my I phone and it will not pair with my vehicle as well numerous times. The tech at Honda stated to me it is as if someone else is controlling the vehicle through your radio frequency. My car has been unlocked at times. Etc. I asked how this can occur and he stated if someone has your radio id or your key fob numbers. This is still occurring even though Honda re set the navigation system and settings to factory default. Now my trunk will not stay closed if something is in the trunk. Happens at all times in motion, staying still.

- Pine Hill, NJ, USA

problem #28

May 292019

Civic

  • 48,000 miles
017 Honda Civic A/C condenser failed from factory. Honda does not have replacement parts. Parts are back ordered 1-2 month customers only option is to pay for repair out of pocket.

- Perris, CA, USA

problem #27

Jul 212019

Civic

  • 22,000 miles
2017 Honda Civic A/C condenser failed from factory. Honda does not have replacement parts nor will they provide an eta for new parts. Honda also refuses to provide loaner cars for affected customers. Customers only option is to pay for repair out of pocket and attempt to get a reimbursement from Honda.

- Lynn, MA, USA

problem #26

Jul 052019

Civic

  • 17,000 miles
I brought the car to the dealer on July 6 because the air conditioner stopped working and the car is under warranty. It is unsafe to drive the car without A/C in this heat and humidity. The dealer determined that the condenser had failed and that many 2016 and 2017 Honda have had this problem. The part is on a national back order and they haven't been able to get the part. I opened a case with Honda customer service and it appears that there are over 3000 cars with this problem. As of today, 7/19, their best estimate is that they may have the part on 7/25. No guarantee. My car will be out of service for nearly three weeks at the least. More importantly, many of these cars are being driven in this heat, without A/C, which is definitely an unsafe condition.

- Pearl River, NY, USA

problem #25

Jul 082019

Civic

  • miles
Travelling to work in a highway of speed around 75mph all of sudden heard a huge sound. Got scared and pulled over, to my shocking the car moonroof was shattered

- Chicago, IL, USA

problem #24

Jun 292019

Civic

  • 20,000 miles
I brought my 2017 Honda Civic in Feb/2019. My ac has not been used since I brought the car until it got really hot where I live this month. I called the dealer and they told me that the compressor is damaged because rocks from the highway has been hitting against it. I explained that I don't know if the ac was working from the beginning and that the car is so low to the ground that it is to expected for rocks to hit under the car. They then tell me that it will cost 1200 for me to get it fixed. Honda needs to fix this problem and fast because it is very hot.

- Wauwatosa, WI, USA

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