6.7
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 19,100 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (3 reports)
This problem may be covered under warranty. Ask your Honda dealer.
TPMS indicator light goes off at highway speed. Tire pressures are fine. Dealer has attempted to reset the system twice but it didn't work as it went off again today.
- John C., West Chester, PA, US
I purchased a 2017 Honda Civic 5/16. It required a tire replacement 2 weeks later. A replacement tire was put on by a tire shop. They replaced a Continental ProContact with a Continetal ContiProcontact of the same size. Since then the TPMS error message has not been able to be reset or re-calibrated.
After 7 months I was finally told the "newly" designed TPMS required all 4 tires to be of the exact tire model and tread wear for it to be reset. We were also told it may require all 4 tires to be replaced and at least 2. The tires only have 14,000 miles on them. The other option is to drive the car with the TPMS warning on until they need to be replaced because of tread wear.
I have contacted Honda and they told me it was not their issue, and I should have read the owners manual more closely to see one cannot replace just one tire......The Tire shop I took it to and the Honda dealer did not know this either. I was told by the Honda dealer service rep, that they haven't had experience with this "new" design of TPMS as they haven't replaced many tires on the 2017s. They had not received any service bulletins either and they had to call Honda engineering to figure out what was going on. But according to Honda Corporate, I and the tire shop I went to 7 months ago should have known all the tires should be replaced!
I feel this is an unfair and unsafe "systems issue with a newly designed TPMS. The tires "look" exactly the same. Driving the car as it is now, with the TPMS always on despite adequate tire pressure, is not a safe option. If one of the other 3 tires has a failure, how will we be warned. The most bothersome issue is the lack of responsibility I heard from Honda. "It was the tire shop's issue". Even though Honda's own service people didn't know this requirement either.
This seems to be an example of a "bureaucratic" system with poor communication to their front-line workers and consumer. Who wants a car that when 1 tire goes bad needs all 4 replaced regardless of their condition? What happened to the $5.00 pressure gauge? Thank you for your attention to this issue.
- brewer14, Brookfield, US
Initially it seemed as though the problem was related to the TPMS. I had to change my tires. Changed all four and then put the system in calibrate mode. Would not clear the TPMS warning. Finally after the third or fourth try it did. In the meantime, contacted the dealer and was told that the problem was that I had the wrong size tires installed. I verified, had Discount Tires verify and then the dealer verify the tires were the correct size. Continued to have problems with the TPMS system. Now the warning comes on almost every time I start the car. Yesterday, following the dealer's instructions, inflated the tires to 36.0 psi. Drove about 60 miles and the warning light came on. No feedback to say if calibration was successful. Also getting to the point where the warning light is a significant distraction, even after I just hit 'i'. It is also getting scary in the sense that I no longer trust the system to tell me that I have a problem. Can't turn it off.
Then I started having problems with other systems that are part of the Honda Sensing. I learned that there is a class action lawsuit on the 2017 CR-V (not the Civic). I don't know if only the Civic Touring package is affected, but after reading the lawsuit, I found that the problems described are similar to those I am experiencing.
The lane departure monitoring system is inconsistent -- warning when I don't depart from the lanes and not warning when I do. Engaging the brakes sometimes and other times seemingly steering. I first noticed it within the first couple of weeks I owned the vehicle, but easily chalked it up to poorly maintained roads.
Then the adaptive cruise control is scary. Since I now commute 100 mph each direction, I rely heavily on my cruise control. I set the cruise yesterday for 42 mph during one portion of the trip. I hit the brakes when the car (which was going down a hill) exceeded 57 mph. Car responds sluggishly when ACC is engaged. Brakes inconsistently. Doesn't consistently provide warning. Even when on level ground, doesn't maintain the set point and consistently runs under the set point. The car has disengaged the ACC without warning. Sometimes, it doesn't engage at all. At another point in the trip yesterday, ACC set at 80 mph and a car switched lanes in front of me not going near as fast. My vehicle never slowed down and I had to brake to avoid a collision.
When I first contacted the local dealer, my concerns related to the TPMS were dismissed. I was told that I could bring the car in but would be charged $125 for diagnostics. I contacted Honda Service via email. I have not gotten a response. I also complained again to the dealer about the problems with the ACC and they said they would look into it, but nothing. I called another local area dealer and can't even get them on the phone. My husband has been calling corporate Customer Service and being told that it is just in the settings and that the ACC is designed to not maintain speed very closely. We are going to test the system again tonight.
It is getting to the point where the inconsistency in Honda Sensing is making me not want to drive my car. What are meant to assist me are providing greater distraction and I actually am scared of getting behind the wheel.
- Elaine M., Albuquerque, NM, US