10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,332 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Paint on hood started chipping away few months back. Now entire car hood paint is peeled off and starting to get corrosion perforation. Some parts of hood shows material fatigue and potential to have structural damage/holes into hood. Vehicle was inspected by authorized dealer (AutoNation Honda Hollywood, Florida) of Honda. Report # [XXX]. Case number with American Honda Motor Company [XXX]. Both dealer and manufacturer refused to acknowledge that issue warrants any remediation mentioning that VIN number and color of vehicle is not part of the recall. Honda does have similar recalls for paint peeling off for different color codes and have extended warranty to 7 years from date of manufacturer. Issue is wide spread and can be seen by multiple complaints and manufacturer communication section of NHTSA.GOV website. Issue is affecting other color codes than the one Honda acknowledged in prior recalls. Honda need to address the issue diligently to have issue correct to prevent further damage to hood and potential safety hazard at high speed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cooper City, FL, USA
While driving on a highway my sunroof randomly shattered. There were barely any cars around me. Nothing his my sunroof it just shattered randomly.
- Columbia , MD, USA
Actuator Assy., Fuel Lid (FUEL FILL DOOR LOCK ACTUATOR). Repeatedly locks and unlocks (making a gun shot noise loudly) every time I get in and out of the vehicle. Yes, it is available for inspection at any time. My safety or the safety of others could be at risk with the open gas cap, constant moving electrical components, and to be left stranded unable to open the gas door. The Problem was talked about with the Honda dealership. They said it was a common problem. That Honda knows about. No warning lamps or any notification.
- Phoenix, AZ, USA
The car had damage because in the carfax they gave me on the left side of the car the shock absorbers fail and I always had that problem also The moldings the first time I cleaned it also fell apart at the time to revere and turn to the right when it is going back it has such an annoying noise
- Charlotte, NC, USA
The contact owns a 2018 Honda Civic. The contact stated that the weather strips on all four windows were cracked. The contact had taken the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle warranty did not cover the cost of the repair. The contact was provided an estimate for the cost of new weather strips for each window. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. Consumer would like a reimbursement for $200 for each window($800) as he was quoted at the dealership. Without the black weather stripping water can flow inside of the doors causing rust, electrical, and mechanical problems.
- Victorville, CA, USA
My vehicle paint is two years old from factory, has bubbled and the clear coat is lifting. The paint is so cheap that any rock that hits it, it gets chipped. It is a concern for me because Honda refuses to cover body paint under warranty and I am worried in a year or two, it will rust the metal of it not serving its purpose of protecting the body of the vehicle. Honda has me over a year disputing my claim and only gave me "I cannot disclose that information " for everything. My car paint is faulty and their technician misdiagnosed the vehicle defects.
- Hialeah, FL, USA
The paint is chipping away on the hood.the car is always parked in the garage.also the car is washed at a professional carwash establishment at least one every week.I noticed this months ago but it is getting worse.the dealer told me to send in the complaint. They had similiar complaints with this black paint. Thank you
- Rochester, NY, USA
The contact owns a 2018 Honda Civic. The contact stated while his daughter was driving 70 mph, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The driver pulled over and the vehicle was towed to holler Honda located at 2211 N semoran blvd, orlando, fl 32807, (877) 872-9906, where the skid plate was attached properly. The vehicle was repaired however, the failure recurred three times. The manufacturer was informed of failure. The failure mileage was approximately 18,000.
- Oviedo, FL, USA
While vehicle is stationary for a few days, the back windshield shattered out of nowhere. The fuel system has been getting error codes. Air conditioning also runs hot instead of cold sometimes. Engine light comes on a lot.
- Saipan, MP, USA
I have had my 2018 Honda Civic for less than 2 years and my paint is chipping off on my hood and doors for no apparent reason.
- Dayton, TN, USA
"I was pulling into the parking lot, when the car started to accelerate on its own! I push the brake pedal to the max and it kept on going, over cement stoppers, grass, and finally a tree stop it from continuing! and I am not a zenior citizen yet!"
- Hallandale Beach, FL, USA
While washing my 2 day old car a chunk of paint blows off the lower kick panel. Dealer told me it was my fault and they weren't going to pay for it. I told them they could have the car back. Suddenly they were going to repair it. They told me they replaced the entire panel. 2 days ago almost exactly 1 year to the day, I was washing my car and in the exact same place a chunk of paint blows off ( a bit ironic). I went to a different dealer (cant trust superstition springs after they lied to me). I called Honda they said no problem to take it to another dealer. The dealer I took it to said I would have to pay for the repair since Honda said they had paid for the fix once. No way they replaced the panel because they have no record of it ever being replaced and the paper work I have does not state the panel was replaced. They didnt change the panel, they slapped some touch up on it and sent me on my way.
- Gilbert, AZ, USA
We purchased a 2018 Honda Civic sport hatchback in late spring of last year. While driving it in snowy conditions, it consistently collects snow and ice in the wheel wells to the point where it has actually causes damage to the inner wheel well and causes consistent rubbing and burning smells due to the ice rubbing against the tire. The response from the dealership (garber Honda in rochester) and the auto manufacturer (american Honda finance company) is that this is due to 'outside influences' and is therefore not covered by them. The issue in question is regarding the material design and the inability to actually drive this vehicle in inclement weather conditions in western New York. The inner wheel well is made of some textured, almost 'cloth like' material that allows for snow and ice to stick and build up very quickly. After driving just a few miles in snowy condition, we need to pull over to try and knock some of the snow off so that it doesn't rub against the tire. The collection of ice and now has actually ripped off the inner wheel well on one side and is starting to affect the other side. I feel that this could be a potential issue to anyone driving in snow. While driving under these condition, my concern is for the drivers of this vehicle and others on the road because of the negative way that it affects the handling of the vehicle. I have sought out advice from both the dealership and Honda regarding adding different rims and tires, but they have come back and said that it would not affect it much and that it was an environment issue. The dealership mentioned that they have many people coming in with the same issue and charges them each and every time to have this resolved. I do have a small video that shows exactly what this is doing to the vehicle. Is there a location where I can upload this? I have uploaded a picture.
- Canandaigua, NY, USA
Had a bumper to bumper crash on freeway during rush hour traffic was stopping and going between 5 to 15 miles an hour I was hit from behind while my car was on neutral then I hit car in front of me my bumpers and grill plus safety bumper bar was bent into radiator, front vehicle had small dent plus bumper damage my front car was totaled. Bumpers are clip ons they can fall at any moment.
- Rialto, CA, USA
Accident
- Stockton, CA, USA
I've been smelling gas in the cabin of the vehicle only during start up and its been happening for the past couple of weeks. The car is parked in a heated parking garage when the smell occurs and it will also happen outside in a parking lot after the car sits for a little bit. You can also smell a strong odor of gas when you open the hood when the engine is cold.
- Sheboygan, WI, USA
The front bumpers on all 2016 to 2018 Honda Civics are not secured properly, hond ais aware of the issue but has no fix for this. These bumpers could fly off the car at highway speeds and hurt or kill someone. Here's a link with other owners with the exact same issue: Https://www.civicx.com/threads/front-grille-coming-apart.3495/
- Las Cruces, NM, USA
- Santa Maria, CA, USA