The AC evaporator broke and only the AC condenser and sealer are under extended warranty. The AC evaporator is a costly repair and several other Honda owners have noted it has failed. Without the AC evaporator functioning, the AC system does not work.

- San Diego, CA, USA

I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn-??t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn-??t start at all. I then got it towed to an auto shop and they installed a new starter. The new starter worked for a month before another incident in a Walmart parking lot where it would not start after turning the key multiple times. After a few times it started and I drove it again to the same auto shop. The auto shop had no trouble starting it, they turned it on and off several times without any fault. That was in July of 2025. Fast forward a few weeks later, there was two instances in which the car did the same thing, the engine was not turning on only the front dashboard lights. After the first try it turned on. Now on 8/22/2025 as I was driving on the highway going 75mph the car stopped decelerating. Pressing the gas pedal did nothing. It stopped completely, thankfully I was able to stop on the side of the highway but it was still a very dangerous situation had it been another time during the day. This time, the engine compartment, once the key was turned was simply making a noise but not starting or -??turning over-??. I lifted up the hood and noticed that when the key was inserted the engine compartment was shaking. I got it towed to the same auto shop awaiting the results. I looked up the symptoms for a faulty fuel state and my car is showing to have a lot of the same as it would be that.

- Springdale , AR, USA

Noticed paint peeling on the door handles driver and passage side mirror covers; had the driver side mirror cover replaced not the passage side. Also bought a paint kit but to no avail. In the process of contacting the dealer re: The issue.

- Richmond, VA, USA

Air conditioning evaporator died at 86,000 miles.

- Anaheim, CA, USA

The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.

- Novato, CA, USA

The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.

- Hyattsville, MD, USA

AC evaporator is leaking on my 2019 honda civic. Honda corporation refuses to cover the 2k repair cost eventho they extended the warranty on the AC condenser and AC compressor to 10years due to faulty parts causing premature failure. Those faulty parts caused my AC evaporator to leaking I believe Honda corporation is conducting unfair business practices by making their customers flip the bill for that shady business practices.

- Fullerton, CA, USA

The damage was to my rear windshield on my 2019 Honda Civic LX. The incident happened on March 19th 2025 at 5:30 PM while at a stop light. I heard a big bang or pop and initially thought that a big rock had been thrown at my car and assumed it smashed into the body. I immediately got out of my car and inspected the body quickly on my side only, fearing the light would turn green soon and I would need to resume my drive. I saw no damage. The left turn light became green and I proceeded to turn left. As I checked my rear view mirror, I noticed that my rear windshield was shattered, being held in place by the tint film. I was confused and did not know what happened. When I arrived at my destination, I inspected the glass and found no signs of an object striking the glass and causing damage. I went to the internet and looked for any incidents similar to what I experienced. I found that other Hondas have "Popped" and "Shattered" rear windshields in the past. The temperature on the date of the incident was a mild 72 degrees and sunny. The last time I used my rear defroster was a week ago. I did not use my AC/Heater on the date of the incident. I plan to see my Honda dealership and make arrangements with Honda or Safelite to get the damage repaired.

- Avondale, AZ, USA

Received a recall letter that the part was finally available for repair back in October 2024 and every time I contact my local Honda dealer, they generally give me the answer to call back next month to schedule when it-??s in their physical stock. Called today, now March and the Service rep said they-??ll call me when the part becomes available. It-??s been well over 60 days and haven-??t been able to drive my car distance for safety concerns since most travel is on the NJ parkway.

- Atlantic City, NJ, USA

While driving, my car slows down and just stops. I-??ve been lucky to pull over and get out of ongoing traffic but then it won-??t turn on to the point where I-??ve had to get it towed. This has happened 3 times already. It-??s a safety hazard.

- Green Brook, NJ, USA

I am writing to express my concern regarding a serious issue I encountered with my vehicle. On September 9th while driving, the sunroof of my car spontaneously shattered without any apparent cause or impact. I did not see or hear anything that could have hit the sunroof to result in such damage, and I was driving under normal conditions. This is an alarming safety issue, and I would like to understand how such a failure could occur. It not only caused significant inconvenience but also posed a serious risk to my safety while on the road. I believe this may be due to a defect in the glass or its installation, and I am requesting an immediate investigation into the cause of this incident.

- Herndon, VA, USA

my 2019 Honda Civic Sport has 2 different recalls and this car has not been fixed or checked by a mechanic at this time, I was sent back home from my appointment at Honda Loma Linda dealership with a promised phone call to resolve the situation, which as today is: 1- car stall's unexpectedly while driving, when this happens it looses power. 2- AC was not working properly since the car was bought in 2022, I set my appointment at Honda dealership but service was denied due to some other vehicles priority, my phone calls were never returned and as today I've been spending out of my pocket trying to fix the issue on my own despite I had it reported to the dealership quite while ago.

- San Bernardino, CA, USA

An internal module was not working properly causing the car to not shut off properly and drain the battery. The car alarm would also go off randomly. It was causing there to be issues with starting the car and concern when driving due to the battery potentially not functioning properly and it being strained. A Honda dealer says this is due to an internal module not working properly. One message that appeared was -?? keyless access system problem-??. But this message did not appear once i started my car again after the batter was drained.

- Bridgeton, NJ, USA

My car is not starting properly due to the recall. I reached out to my dealership and they basically told me there is nothing they can do due to the part being on recall. I am a single mother to a [XXX] daughter and with this being my only form of transportation I cannot afford to get a new vehicle or miss work due to not having a vehicle. I am worried my car will stall in the middle of the road with my daughter in it. I am upset the dealership told me there is nothing they can do when it is primary not my fault there is a recall or parts. I understand but this is unfair to costumers for the company not having back up plans in this type of situations. I cannot continue paying for a car that is broken that is out of my control. Is there a different route we can take for this issue " A replacement ? A refund " Anything. I don-??t mean to be rude. Just very frustrated and upset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wauseon, OH, USA

Recall for A/C components was serviced. Less than a year later, Evaporator for A/C experiencing same issue. Dealership doesn't want to warranty, asking for $1500, even though evaporator experiencing same issue as recalled components. Online research finds this is extremely common.

- Milwaukee, WI, USA

Side Mirror have peeling paint and other areas are not affected.

- Coachella, CA, USA

The air conditioning system has a leak. There are a lot of complaints about it online and they already issued an extended warranty for Civic vehicles covering up to year 2018 for a leaking condenser. Right now I have no air conditioning.

- Haddon Township, NJ, USA

My engine stalled out a few days ago on the way home from work. My mileage was 28 miles until empty and the car suddenly was coming to a stop but wouldn-??t allow me to accelerate. The car then died and I had to get it jumped. I-??m not sure if it-??s the fuel pump recall. I-??ve contacted the dealership and nobody has returned my calls about getting this fuel pump module recall fixed

- Newburgh, IN, USA

Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Canoga Park, CA, USA

I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable... an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed]... risk of a crash or injury, " is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer" Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership" I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.

- West Hartford, CT, USA