10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
480 miles

About These NHTSA Complaints:

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problem #5

Apr 292023

Civic

  • miles
On [XXX], I purchased a 2019 Honda Civic Si (VIN: [XXX] ) from Zeigler Toyota of Racine (WI). At the time of sale, the dealership concealed critical safety-related information, including three major prior damage events (roof, front, rear), multiple Illinois auction sales, and pre-installed aftermarket suspension modifications that prevented proper rear alignment. No disclosures were made. After purchase, I was referred to Zeigler Honda of Racine, where a certified Honda technician confirmed the vehicle could not be aligned due to these undisclosed modifications, and would soon become unsafe to drive. Improper rear alignment creates risks of unpredictable handling, tire failure, and catastrophic loss of control. Zeigler Honda attempted to discreetly order parts without warranty company knowledge and failed to document inspection results or service records, indicating concealment efforts. Zeigler Auto Group operates 84 franchises across 41 locations in Wisconsin, Illinois, Indiana, and Michigan, and reports annual sales exceeding $2.2 billion. Given their size and multi-state operations, systemic concealment of structural and mechanical safety defects by affiliated dealerships poses a significant public safety threat across state lines. I have submitted complaints to the Wisconsin Department of Justice, DATCP, WisDOT, FTC, BBB, Honda Corporate, and the Illinois Attorney General. Given the severity of the defects, concealment, and Zeigler-??s multi-state reach, I respectfully request NHTSA investigate Zeigler Auto Group for patterns of selling unsafe vehicles without proper disclosure. Supporting documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Milwaukee, WI, USA

problem #4

Sep 232024

Civic

  • miles
Reported CRUNCHING, CLICKING, GRINDING IN FRONT STEERING COMPONENTS. STEERING WHEEL LOCKS UP WHEN CAR IS IN MOTION. Failed components identified and reported to Honda Manufacturing Corportation. Waiting on a Formal Response.

- Conway, SC, USA

problem #3

Apr 062024

Civic

  • miles
Brakes failed on vehicle almost causing me to collide with vehicle in front of me. Brakes Plus in Tempe checked Brakes and found them to be good. All the lights on the dash flash when attempting to start the vehicle. Vehicle will not start sometimes. The vehicle also leaves the lane when going over potholes and bumps on the road and handles badly.

- Bakersfield, CA, USA

problem #2

Aug 092023

Civic

  • miles
Since purchasing the vehicle at around 35k miles there-??s been an occasional clicking / knocking noise when turning. It-??s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I-??m having the vehicle looked over, but again I-??ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.

- Bethlehem , PA, USA

problem #1

May 162019

Civic

  • 2,400 miles
On the driver side, it has some weird noise or sound. It sounds like the metal rubbing with the car. Searched the problem online before and found a lot of people having the same issue. Sometime even going straight still able to hear it.

- Robbinsville, NJ, USA