10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
5,610 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Honda Civic:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #28

Dec 282024

Civic

  • miles
While driving on interstate highway, main dash display went almost completely dark. Could not see speed, warning lights, gas gauge, engine temp, etc. Pulled over to check out problem and "push to start" button would not turn off engine. It did on second try. Dealer diagnosed fault in gauge control module. Must be replaced.

- Greensburg, PA, USA

problem #27

Dec 052024

Civic

  • miles
The vehicle-??s emergency braking system randomly applies the brakes even when the front is not obstructed. Front sensors are kept clear of any debris, dirt, or bugs. I went to Honda of El Cajon in El Cajon, Ca and they could not help me even though the service advisor admitted that another Honda CR-V driver had the same problem the same day. This is a safety concern as my car has applied he brakes while on the freeway and at stop signs at random. Honda has failed to acknowledge the issue.

- San Diego , CA, USA

problem #26

Mar 052024

Civic

  • miles
See attached document for complaint

- Burlington, NC, USA

problem #25

Aug 022024

Civic

  • miles
I turn my car on To go to work realized I didn-??t have my phone. Car was in park. I hadn-??t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road-?? across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park-?? There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse-?? When the tow truck pulled it out of the ditch, it was Still running It had stopped vertically before it hit the bottom of the ditch, and rear tire got stuck in muddy water-??. There were no ruts from tire, spinning from the front end at all in the ditch or the grass above the ditch-?? There is a recall of some 2020 civics for brake failure, parking brake failure-??. I strongly believe my car needs to be part of this recall, because obviously something is wrong-?? My road is 55 mph and a car had to stop to avoid hitting my car-?? I have video from my home camera That shows a clear delay between when I get out of my car and shut the door and the car starts crawling. I tested it after he pulled it out of the ditch just to see if I had it in reverse from the same exact spot wouldn-??t move and it immediately moved so I-??m certain something is wrong-?? Right now the body shop can-??t even duplicated can-??t even get it to get caught between Park and reverse. Please investigate And this could-??ve easily been a fatality. I need to send more photos and videos, but it won-??t allow me to do it but there-??s definitely more for me to send If someone can give me an email

- Elizabeth City, NC, USA

problem #24

Dec 092022

Civic

  • miles
The AC condenser has been replaced twice along with the shaft seal.Which then caused my evaporator core to crack and is now leaking and gonna cost me two thousand dollars

- Menifee, CA, USA

problem #23

Jun 132024

Civic

  • 51,815 miles
The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

- Grand Prairie, TX, USA

problem #22

Jun 092024

Civic

  • miles
Gas door opens randomly and it-??s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it-??s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren-??t near or in close distance to my car

- Brooklyn, NY, USA

problem #21

May 192024

Civic

  • miles
On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Francisco, CA, USA

problem #20

May 022024

Civic

  • miles
The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic.

- Chehalis, WA, USA

problem #19

Sep 032023

Civic

  • miles
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly. Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury.

- Reno, NV, USA

problem #18

Dec 292023

Civic

  • 49,000 miles
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made his daughter sick. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a leak through the evaporator in the cabin as well as a leak in the condenser and compressor. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.

- Irvine, CA, USA

problem #17

Feb 172023

Civic

  • miles
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.

- Watertown, MA, USA

problem #16

Jun 122023

Civic

  • miles
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove

- National City, CA, USA

problem #15

Apr 012023

Civic

  • miles
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can-??t see the camera back up display. I can-??t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I-??m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

- San Antonio , TX, USA

problem #14

Mar 292023

Civic

  • miles
Power windows rolled down on their own

- Toledo, OH, USA

problem #13

Jan 282023

Civic

  • 28,000 miles
The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000.

- Lake Wood, CA, USA

problem #12

Nov 032022

Civic

  • miles
Hello. I have a 2020 Honda Civic Hatchback Sport. The stock audio system makes a VERY loud crackle and popping sound before completely cutting out, this abrupt malfunction frightens me and hurts my ears. Additionally the malfunction of this audio unit may cause other safety problems because it is connected to the back-up camera which can freeze/reboot randomly when the electrical/software malfunction occurs. I listed the most recent incident date below however this problem has been intermittent since I purchased the car new in 2020. My car is now out of warranty and Honda refuses to address the issue even though it was present before 36,000/3 years. Thank you.

- Rivera Beach, FL, USA

problem #11

Jul 282022

Civic

  • miles
I was driving getting ready to switch lanes and all of a sudden my car made the beeping noise and slammed on the brakes on its own

- West Covina , CA, USA

problem #10

Jul 012020

Civic 4-cyl

  • miles
The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

- Doylestown, PA, USA

problem #9

May 022022

Civic

  • miles
Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall.

- Anniston, AL, USA

Read the next 8 complaints »