9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can-??t see the camera back up display. I can-??t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I-??m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
- San Antonio , TX, USA
When driving at highway speeds with adaptive cruise control, vehicle will slow down or brake without any object/vehicle ahead. This usually occurs at curves, with no vehicles in current lane. I would then need to immediately step on the acceleration in order to continue highway speeds. This may cause unnecessary stress on the vehicle due to constant issue occurrence. At times, a blinking warning message from the emergency braking system will appear on the dashboard during these conditions. This causes a safety issue because cars in the back will not expect braking/slowing down when there isn't any obstruction from all perspectives. This is dangerous on the highway due to the increased driving speeds of surrounding vehicles. I have not taken it to the dealer due to the vehicle being out of warranty, however it has always had this issue. Vehicle was bought new at dealership.
- Santa Ana, CA, USA
The contact owns a 2020 Honda Civic. The contact stated that while driving 35 mph, the vehicle failed to shift from second gear into third gear. The contact stated the vehicle began to decelerate and was shifted to neutral until he was able to park on the side of the road. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed to Honda of annapolis located at 1736 West St, annapolis, md 21401, (443) 569-3477, and was informed the vehicle had experienced clutch and transmission issues. The vehicle had not been repaired as of yet. The manufacturer was informed of failure. The failure mileage was 4,500.
- Annapolis, MD, USA
- Des Moines, IA, USA