10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
2,468 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Apr 012024

Civic

  • miles
There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this.

- Fulshear, TX, USA

problem #19

Jul 012021

Civic

  • miles
Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

- Sachse, TX, USA

problem #18

Apr 242024

Civic

  • miles
I was driving on 4/24/23 going 75 MPH. The car made a rev up noise and be RPM-??s suddenly increased and the speed was decreasing. The car was losing power. I had to pull over to the side of the road and shut the car off and let it sit for awhile. The. When I started it back up it ran fine. This is a safety issue as I had to pull over on the highway and sit on the shoulder and could have been hit. No lights came on the dash at this time.

- Des Moines, IA, USA

problem #17

Apr 212024

Civic

  • miles
Once again the car loses ability to accelerate after driving at highway speeds and driving for about an hour. The car won-??t accelerate and has to be turned off and has to sit for awhile. Sometimes the car struggles to start back up. This may happen several times when I drive. This is a safety issue as the car isn-??t reliable and can-??t just not accelerate on the highway. I feel this is related to the fuel pump recall and that my kind of civic needs to be included in this.

- Des Moines, IA, USA

problem #16

Apr 142024

Civic

  • miles
Again while driving at highway speeds the vehicle loses power. This is about the 10th time all this has happened. We have to pull over and turn the car off and let it sit for awhile. This time the oil light and the battery lights came on on the dash and then the air bag light and the electric power steering. After turning it off the car had a little trouble starting and then all the lights went away. This is my teenagers car and needs to be safe and reliable. I think this car needs to be included in the recent fuel pump recall.

- Des Moines, IA, USA

problem #15

Dec 292023

Civic

  • miles
PLEASE SE CASES 14345966, CASE 14345965 AND CASE 11565182.The report submitted verbally to NHTSA CASE 11565182 took place on 01/12/2023 at approximately 12:17pm. At one point, I requested from Ms. Lisa (NHTSA assistant) to read again back to me the particular report and she did. Consequently, I realized some miss interpretations. Therefore, I-??m submitting this new information in order to be as accurate as possible. At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175 to check for the leaks which should be covered under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXISTS AND IT SHOULD BE TAKEN UNDER CONSIDERATION. INITIALLY, HONDA STARTED EXTENDING WARRANTY FOR THE AIR CONDENSER. THEN, FOR THE COMPRESSOR. HOWEVER, THERE IS MUCH MORE. -??The Civic AC systems are allegedly unable to withstand the pressures when circulating the R-1234yf coolant. Multiple air conditioning components allegedly cannot handle the pressure, including the condensers, compressors, evaporators and discharge and suction lines-??. than the current used refrigerant, it is potentially dangerous as it is flammable and ignites 405 ? C. When flammable- it also emits hydrogen fluoride- DANGEROUS SUBSTANCE FOR THE HUMAN HEALTH.

- Irvine, CA, USA

problem #14

Dec 292023

Civic

  • miles
VIN [XXX] 2020 Honda Civic EXL 1.5 Sedan At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175 to check for the leaks which should be under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXIST AND SHOULD BE TAKEN IN CONSIDERATION. I SHOULD NOT BE LIABLE FOR IT -??A/C LEAKS-??confirmed by Freeway Honda (714) 547-3555/ www.freewayhonda.com Service manager : Jamie Service advisor: Erick M. Zermeno INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Irvine, CA, USA

problem #13

Sep 282023

Civic

  • miles
Safety Concerns, see attached file.

- Johnson City, NY, USA

problem #12

Aug 252023

Civic

  • miles
Paint defects

- Barrigada, GU, USA

problem #11

Apr 192023

Civic

  • miles
Yesterday I was driving my 2020 civic when my sunroof exploded spontaneously. I have dash cam(front and rear facing video) showing exactly what happened. No debris hit the car, no bumps were hit, and driving conditions were perfect. I know for a fact that this happened without any reason and I looked into it and there is currently a class action lawsuit with Honda about this problem. There is a problem in the manufacturing process that caused this and should be fixed.

- Wilmington, NC, USA

problem #10

Feb 242023

Civic

  • miles
Can turn engine off but goes into accessories mode and cannot be turned off. Drains battery. This has happened repeatedly. Only option is to disconnect battery every time after you drive and reconnect before starting. Also, navigation goes blank/black while driving.

- Clearwater, FL, USA

problem #9

Feb 122022

Civic

  • miles
I was driving down the road and all of a sudden I heard a large explosion and pulled back the moonroof visor a little and could see the glass was all spiderwebbed and closed it again, I was about 3 miles from home and had my 80+ mother in the car so I got home before looking at the damage and found a huge blow out of my Moonroof glass. Not sure if it was a stone or something that hit it or if it just blew out spontaneously, was a frightening situation.

- New Port Richey, FL, USA

problem #8

Oct 082021

Civic

  • miles
In early October 2021, my inforainment display screen stooped working. As a consequence, my rear view, and right side view cameras no longer show on the display screen. This has become a safety issue for me because I cannot see if other vehicles are in the right lane when I am planning to change to the right lane, or planning to make a right turn. Also, I can no longer rely on my rear view camera when I am trying to back out of a parking spot, or my driveway. I took my car back to the dealer, and they told me that this HAS NOT been reported by other 2020 Honda Civic owners. They also told me that they need to order the part to repair it, but that it will take 2-6 weeks for the part to arrive. It has now been over 12 weeks and the part has not arrived. During the past 12 weeks, there were a few times where other drivers had to blow their horns at me as I tried to pass into the right lane. I have also had a few close encounters with pedestrians while I was backing out of a parking lot in shopping centers. Have any other 2020 Honda Civic owners reported problems with their infotainment display screens not working? Thank you

- King Of Prussia, PA, USA

problem #7

Mar 292021

Civic

  • miles
My tire start have a bubble and I just drive 18800 but nobody in both company Honda and Firestone want to warranty for me. I just bought new one to replace it because my safety. Too many problems with the car recently.

- Carrollton, TX, USA

problem #6

Mar 022021

Civic

  • 12,000 miles
Multiple rock chips causing large starbursts and craters. Lots of other smaller nicks. I have only had the vehicle just over 4 months. Quality and integrity of the windshield is terrible. Yes I live in houston and yes I understand rocks and things will chip windshields but I have had two other Honda for the last 6 years and never had this issue. I'm having to look at getting the windshield replaced due to two most recent ones have been in the driver sightline.

- Needville, TX, USA

problem #5

Mar 082021

Civic

  • 16,869 miles
I bought this car about 6 months ago. This is new Honda Civic 2020 and it have 17000 miles on that now. I just had a four wheel alignment for this car. How come the new need wheel alignment when it just about 17,000 miles. I feel unsafe if my car will need wheel alignment again.

- Carrollton, TX, USA

problem #4

May 122020

Civic

  • 2,000 miles
I was in a wreck May 2020. I swerved to miss a deer and hit a concrete colvert, the vehicle launched and my airbags didn't go off. Vehicle caught fire, my motor, transmission, and tires came off. I suffered from spinal injury and nerve damage.

- Ponca City, OK, USA

problem #3

Oct 172020

Civic

  • 2,500 miles
Traveling along a freeway on a clear day, in free flowing traffic, the road departure mitigation system engaged applying the brakes unnecessarily, likely due to old lane markings. My dashcam recording shows the vehicle was in not in anyway at risk of departing the lane, or the road and the system activating put myself, and other drivers at risk.

- Los Angeles, CA, USA

problem #2

Jun 182020

Civic 4-cyl

  • 15,400 miles
(sun) moon roof spontaneously exploded without contact from a foreign object while traveling at highway speed. Additional damage caused to roof & trunk exterior paint. No police or accident report was filed. Contacted dealership for warranty claim and they directed me to my auto insurance provider.

- Ware, MA, USA

problem #1

Jan 112020

Civic

  • 600 miles
My car was broken into while parked in a public parking lot. The 2020 Civic has a feature where all windows roll down if you put the key into the driver's door lock and turn it to the right. According to Honda of oakland service center, someone used a screwdriver to activate this feature, which in turn rolled the windows down and they were able to access the trunk latch near the driver's seat and steal items from my trunk. They were then able to roll the windows back up using the same feature (turning to the left) and I was not aware that there was a break in until late the next day when I went to retrieve items from the trunk. A related feature is that the key fob allows you to roll down all windows simultaneously by holding down the unlock button. This feature is very sensitive and can be activated in a pocket or purse. I tested out the range of the feature and was able to roll my windows down remotely from over 200 feet away while inside a building when my car was parked outside across the street. I twice came back to my car with the windows rolled down due to this feature without my knowledge. These remote window features pose a serious safety threat for consumers in urban areas, especially since the door feature can evidently be activated with just a screwdriver, and the key can be activated from hundreds of feet away. Not only can people break into my car without any equipment, but it is not evident from the outset that a break-in occurred because the feature also allows you to roll all the windows back up remotely. This makes the model an easy target for future theft, and I have already had to file a claim with my insurance to repair the mechanical damage to the lock/door resulting from this break in.

- Oakland, CA, USA