10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
5,729 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Apr 292024

Civic

  • miles
my car has been grinding ever since I purchased the car. The vehicle only had 17,000 miles when I bought it. I took it to Honda of Hollywood and let them know that my car was grinding and they said that I needed to change my brakes. I changed my brakes and went back to the dealership and they said I needed to sand the rotors. I went to get my rotors repaired and my car was still grinding. I went back to the dealership and they said nothing was wrong with the car. I don't hear any other Honda grinding like my car. On the freeway my car is rattling. The tires in the back of my car move around they are not straight. I looked under my car and noticed that the wheel bearing is broken. I don't think the dealership should be putting my life in jeopardy like that when my car was under warranty when I reported the issue.i need help.

- Los Angeles, CA, USA

problem #12

Apr 012024

Civic

  • miles
Steering sticks while driving causing over correction in turns. And sticks in turnes Brought the car to doggett honda of beaumont and they found that the gear box eps has internal failure.

- Bridge City, TX, USA

problem #11

Feb 172023

Civic

  • miles
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.

- Watertown, MA, USA

problem #10

Aug 142023

Civic

  • 40,776 miles
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the -??Steering-?? and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.

- Winnetka, CA, USA

problem #9

Sep 012022

Civic

  • miles
When turning the steering wheel, there is a clicking sound and a notchy feeling where the steering wheel seems to become stuck for a split second when making steering adjustments. It is worse when turning to the right but happens when turning left as well. During high speed driving such as the highway or roads above 45 mph, this can cause issues with maintaining the car's direction and leads to overcorrecting when the wheel becomes stuck and then breaks loose causing dangerous swerving into nearby lanes. The vehicle has never been in an accident and has not had any modifications. The problem arose around the 30k mile mark and has gotten progressively worse. The issue has not been inspected by any organization or separate party yet. There are no warning lights of error codes showing, only the sound and the feeling of the sticky steering. Component is available for inspection upon request.

- West Palm Beach, FL, USA

problem #8

Jul 312023

Civic

  • miles
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck

- Belen, NM, USA

problem #7

Nov 012022

Civic

  • miles
The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

- Westwego, LA, USA

problem #6

Jun 012022

Civic

  • miles
The steering is very sticky. It catches mostly to the left and will hold its position taking you into other lane unless you yank it back. It started only at high speeds now it does it all the time. Car seems to pull to left if you have hand on wheel but goes straight if you let go. It will catch and dart sharply in and out of lanes with the slightest move. Not enjoyable driving at all.theres been no warning lights of any kind. I got car at 45000 miles and this started at 50000.dont know if its rack or steering motor but it needs to be recalled.causes extremly eratic driving.so days its almost undrivable.

- Salt Lick, KY, USA

problem #5

Oct 232022

Civic

  • 20,000 miles
The contact owns a 2020 Honda Civic. The contact stated while driving 70 MPH, the steering wheel inadvertently seized, causing him to temporarily lose control of the vehicle. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. Several unknown warning lights were illuminated. The contact was able to drive the vehicle to his residence nearby using his physical strength to steer the vehicle. The vehicle was towed to the dealer where it was diagnosed that the electrical wiring harness had been chewed by rodents, which caused the electrical failure. The contact notified a second unknown dealer for second opinion, and the second dealer advised that the failure could also be a manufacturing defect. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000.

- West Fargo, ND, USA

problem #4

Jan 282022

Civic

  • 10,000 miles
The contact owned a 2020 Honda Civic. The contact's son was driving the vehicle at 30 mph and while making a right turn, the vehicle failed to turn to cause the driver to crash into a city bus head-on. The air bags on the driver's side and the passenger side did deploy but did not fully inflate. The contact's son and passenger were not taken to the hospital or received medical treatment. The contact's son later went to seek medical attention and was found to have suffered a concussion. The passenger in the front seat hit his head on the windshield and also did seek medical attention. The police were on the scene and filed a report. The vehicle was declared a total loss by the contact's insurance company. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

- Grayson, GA, USA

problem #3

Jul 212021

Civic

  • miles
My steering wheel was not aligned after multiple services. I also heard a weird sound coming from the left of the car. Moreover, I feel like the car is not even and pulling to the left. Therefore, I bought this car for about a year and I need to do alignment 3 times. It is strange because the new car cannot so many problems unless the car is lemon.

- Carrollton, TX, USA

problem #2

May 082021

Civic

  • miles
Twice within a one week period, some type of animal, most likely a rodent, ate through my power steering harness rendering all safety features on the car inoperable. The car was undriveable as the steering wheel could not be turned. The dealership advised that the wiring for this vehicle is made of soy which is a food source for animals. Honda is aware of this issue and now stocks rodent tape to use over the wires. Honda should not be building automobiles with soy based wiring. No other vehicle sin my lot were affected--just mine because it was a Honda. I have the harnesses from the dealership showing where they were chewed on. The dealership is aware of other customers with this same problem. It is most definitely a safety hazard. Wires that were not completely chewed through could fail while the car is operating causing injury and/or fatality. This issue has existed for several years with Honda and they have not changed their manufacturing. Class action lawsuits were necessary. These vehicles should be recalled for replacement of a power steering harness that is not made of soy. My complaint to Honda was given a case number, but I have not been provided any status even after calling for same.

- West Seneca, NY, USA

problem #1

Aug 292020

Civic

  • 3,695 miles
We were traveling East on hwy 63 going home. The lane departure assist came on but we were not out of lane. We kept traveling a little further and the steering was stiff. We were traveling about 53 mph and the car all of a sudden jerked very sharp to the right and we went off the road hitting parked truck and flipped it. The wheels just turned the right and would not let us turn the wheel

- Speedwell, TN, USA