10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Mar 262024

Civic

  • miles
On January 23, I first noticed a severe alignment problem, as the car felt unstable and was veering in one direction. I took the vehicle to Mavis Tire Shop, where an alignment was performed. Initially, the car felt fine, but the same issue reoccurred on February 6. I then took the vehicle to DCH Paramus Honda for a recall inspection and explained the alignment problem, mentioning my prior visit to Mavis. They informed me that Mavis did not perform the alignment correctly but assured me that everything was fixed. However, the alignment issue returned, and I brought the car back to DCH Paramus on March 12. Despite my frustration and concern, they performed another alignment and multi-point inspection at no charge. Yet, they inaccurately documented that the issue might be due to my driving habits and tints, which is not true. I don-??t drive at night, nor do I drive recklessly or through potholes. On March 26, the alignment issue led to a minor accident. I attempted to stop near the highway divider as I felt the car veering uncontrollably, which caused damage to the side skirt. I had it repaired at an auto shop as I need the car for my daily 50-mile commute. On April 16, I spoke to a Honda representative and explained my ongoing safety concerns. Despite my detailed explanation, the representative's response made me feel undervalued as a customer. I was told I would be assigned a case manager, but as of today, May 27, I have not received any follow-up communication. This lack of response leads me to believe Honda is waiting for my warranty to expire, which is unacceptable.

- Union City, NJ, USA

problem #3

Nov 152023

Civic

  • miles
I believe my steering has failed. I got it looked at, the dealership reported that nothing was wrong with it. My safety is at risk because it is hard to steer. It jerks on the highway. I believe it is cause my wheels/tires to also jerks and swivel. My car feels very shaky on the highway. I have not taken it to another mechanic because the dealership has already said they would not reimburse me if someone else replaced it. I have a warranty and do not want to pay a crazy amount of money if the dealership will cover it anyways.

- Amelia , OH, USA

problem #2

Feb 182024

Civic

  • miles
I started having issues with my tire the tire felt wobbly like if it was loose I took it to Mavis Tire Shop it was closer to my house as an emergency I got my tire balanced and alignment. The tire felt fine for like a day then I started having the same issues so I took it to Honda service center which felt fine as well for like a day they ran a multipoint inspection and they said the car wasn-??t aligned properly. The car felt good for like a day as well and I-??m having the same issues. I believe traveling over 50 mph taking my car out of alignment on my route to work.

- Union City , NJ, USA

problem #1

Dec 012023

Civic

  • miles
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles

- New London, OH, USA