The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the part to do the recall repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while their son was driving approximately 20 MPH attempting to make a left turn when the steering wheel suddenly became difficult to move then immediately released. The vehicle went up on a nearby curve causing the vehicle to side-swipe a nearby object (contact was unsure of the object). There were no warning lights illuminated. There were no injuries, no medical attention was needed. The air bags did not deploy. No police report was filed. The vehicle was taken to the dealer who was willing to charge for a temporary repair regarding the steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available and parts distribution disconnect.

- Fayetteville, GA, USA

I was stopped at a stoplight and the car ahead of me moved up slightly so I took my foot off the brake. I did not accelerate by pressing the gas pedal and I was going approximately 1-2 MPH. Car in front of me slammed on their brakes and I tried to depress my brake and the brake alert signal inside the car started flashing, but it was a delayed reaction and the air bags in the steering wheel and below my feet by my legs deployed as I braked. There was no damage to the other car and a bumper gap occurred on my car and the air bags deployed and seatbelts locked in my vehicle. I barely touched the other car. Air bags malfunctioned by deploying at no real impact, air bag cut my hand, seatbelts were all replaced in vehicle, air bags replaced, bumper replaced, air bag sensor replaced.

- Sacramento, CA, USA