10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,891 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Mar 242009

Civic Hybrid

  • miles
Bearing failure in cvt transmission, leading to severe vibration and if not repaired to transmission failure cost for repairing replacement to customer $1700. In my vehicle is bearing has been replaced 3 times in 130,000 miles well following factors recommendations of changing transmission fluid every 30,000 miles. Also hundred hybrid battery system has a flaw hybrid batteries are only guaranteed for 80,000 miles for the first battery and 24,000 miles for replacement batteries at the cost of $2700. Well Toyota guarantees their batteries for 150,000 miles. I have replaced the battery packs three times in 130,000 miles.

- Woodstock, GA, USA

problem #5

Jan 232015

Civic Hybrid

  • 80,000 miles
Recall was not notified, I have three time accident and none of the time my air bag popup to save glass or anything, address was wrong in dealer's database many tiem corrected but its still mixup no notice received until see in the news, in vendor invoice meter show 160000 in real its 139685 their computer show more in invoice where my warranty denied, 3 time transmission fail paid by us, 2 time big battery fail cost me 4500+4800 like new car, dealer told me its will cover and I end up paying all due to their error, scam in meter and its show only 32/gal it was show 48/gal program change recently

- Jersey City, NJ, USA

problem #4

Dec 302014

Civic Hybrid

  • 80,000 miles
The car was shuddering when accelerating after a stop. It needed the cvt clutch in the transmission replaced. This is an issue that many owners of 2004 Honda Civic hybrid have reported and Honda refuses to recall the part. There is a defect in the building of the cvt transmissions and Honda won't accept responsibility.

- Cheltenham, PA, USA

problem #3

Dec 112014

Civic Hybrid 4-cyl

  • 139,000 miles
On 12/11/14, approximately 11:00 a.M., I started my 2004 Honda Civic hybrid and allowed it to warm up for a couple minutes due to cold weather (approximately 25 degrees F). I then drove through the parking lot, stopped at the stop sign, turned right, onto the highway and began to accelerate. The acceleration did not feel normal so I released my foot from the accelerator at about 20 to 25 miles per hour however the accelerator stayed in place and would not release. I held my foot on the brake to try to reduce speed however the accelerator continued to stick. I briefly tried pressing on the accelerator and shaking it with my foot to release it however it continued to stick and was not helping at all. The car was gaining too much speed so I went back to holding the brake. I held the brake while reaching my phone to call 911 and planned to report the situation, notify them I was about to put the vehicle in neutral or park, and that there was an infant in the vehicle. At this point, it had been occurring for a little over a mile and as I was unlocking my phone, the accelerator finally released. It slightly stuck a little more off and on briefly but did finally fully release at approximately 55 miles per hour. I turned off the highway, and as I was preparing to pull over at a safe location, the accelerator stuck again. Again, I held the brake and after a few moments, the accelerator released and I was able to stop the car without further incident. I do not feel safe ever getting behind the wheel of this car again.

- Gunnison, CO, USA

problem #2

Sep 142005

Civic Hybrid

  • 11,000 miles
Every time I start my Honda Civic hybrid from 2004 it shudders. I have spent more then the value of the car on repairs and fluid replacements which Honda does not deem necessary to pay for. This car is a dangerous lemon. It sometimes shudders going onto highways and can even just stop before starting up again. I have had near accidents dozens of times because of this faulty car. Honda made a bad car and even though people complain about it they will not issue a recall. Each time they issue a warranty bonus to try to fix the problem the whole thing either gets worse or slightly better for 1000 miles. I feel like I'm dealing with a no good used car salesmen trying to bate and switch a hybrid. But this car was bought direct from Honda. There needs to be accountability. I guarantee you that all users of 2003-04 Honda's would be a part of this case as it is a pervasive issue among the majority of hch users. We are all angry, we all asked Honda for help and we got no response. We are now looking to governmental intervention. Please help us avoid accidents, lemon cars, and misleading advertisement.

- New Milford, NJ, USA

problem #1

Jan 042012

Civic Hybrid 4-cyl

  • 79,347 miles
Ima for engine is in degraded state. Told the batteries are failing and need to be replaced. However, car is supposed to be under warranty until 80,000 miles, now @85,428. Problem with the ima batteries is a known problem, yet Honda does nothing to resolve issues with multiple ima issues. Google Honda Civic hybrid ima battery 2004. If one lives in California, the battery warranty goes to 150,000 miles. The Honda insight and Honda hybrid civic's ima battery system is similar, but with the Honda insight, 2002-04 insights, but a recall for the identical problem, letter below. This same warranty should be extended to 04 Honda Civic hybrid owners living in AZ, ca, co, fl, ha, nv & tx. Date: May 12, 2006 to: All Honda sales, service & parts managers from: American Honda service division re: Campaign announcement american Honda is announcing a product update to replace certain ima components to help prevent ima battery deterioration. We are also announcing a warranty extension for the ima battery. Currently, this product update and warranty extension applies only to states where there is an abnormally high replacement rate for ima batteries. These states include Arizona, California, Colorado, Florida, Hawaii, Nevada and Texas. In these states, the warranty for the ima battery has been extended to 10 years of 150,000 miles, whichever occurs first.... to verify eligibility for the ima battery warranty extension, you must do a VIN status inquiry. For more information on the warranty extension, refer to service bulletin 06-027: Warranty extension: Ima battery. Customer notification customers will be sent a notification of the product update and warranty extension the week of May 22, 2006. Approximately 4,700 vehicles are affected by this update campaign.... sincerely, american Honda motor co., Inc. Honda automobile division

- Orlando, FL, USA