I have written letters to the director of Honda New Zealand Graeme Robert Seymour who do not care his customers Graeme Robert Seymour is only worried about his bonus. Honda New Zealand first they changed the transmission at 80,000 kilometre (49,000miles) and now the second transmission is gone and is knocking at 120000 kilomtre (74000 miles) I do the services as per the maintenance schedule , the user manual. The second transmission gave up only after travelling 25000 miles. Look like the Honda New Zealand changed the reconditioned transmission costing $8000.00. I have also written to the President & CEO Takanobu Ito Honda Motor Co., Ltd 1-1, 2-chome, Minami-Aoyama Minato-ku, Tokyo 107-8556 Japan.

director of Honda New Zealand Graeme Robert Seymour and the president & CEO Takanobu Ito Honda Motor Co., Ltd have no interest in servicing the honda cars once they are sold a car. The Secretary of Graeme Robert Seymour Mr Iron Walker wrote to me “Please be advised that we consider this matter closed and no further correspondence will be entered into” This shows how they care about there customers. My Advise do not buy Honda car very poor service. And Takanobu Ito Honda writes on his website http://world.honda.com/profile/overview/ dated 4 January 2013

Quote

“Honda Motor Co., Ltd. operates under the basic principles of "Respect for the Individual" and "The Three Joys" - commonly expressed as The Joy of Buying, The Joy of Selling and The Joy of Creating. "Respect for the Individual" reflects our desire to respect the unique character and ability of each individual person, trusting each other as equal partners in order to do our best in every situation. Based on this, "The Three Joys" expresses our belief and desire that each person working in, or coming into contact with our company, directly or through or products, should share a sense of joy through that experience. In line with these basic principles, since its establishment in 1948, Honda has remained on the leading edge by creating new value and providing products of the highest quality at a reasonable price, for worldwide customer satisfaction. In addition, the Company has conducted its activities with a commitment to protecting the environment and enhancing safety in a mobile society” unquote

Where is the principle Takanobu Ito Honda