3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,774 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On June 5th I was driving in motion on van ness ave in san francisco California and suddenly I was not able to accellerate to keep up with the speed of traffic and started slowing down unable to continue. Traffic was stop-and go. People swerved around me causing issue. I managed to turn the car off and on again, and pulled over to the side. I restarted the car again and was able to slowly accellerate bringing it into the Honda dealership just 3 blocks away at market and van ness. This was Sunday. On Monday they called me and assured that the vehicle had been "fixed" due to a software bug. They said that this happens all the time and it will be fixed with this update. They also said my battery need replacing and they charged me to replace the battery. It seemed to be ok for the last few months - but then the same thing happened to me again this past weekend while I was driving home. Turning on and off the car fixed it such that I was able to drive the last 8 blocks home. I'm no longer feeling safe to drive my car
- San Francisco, CA, USA
Ever since new, the hybrid system is unreliable. If the hybrid battery charge is below 1/2, which is often, the battery assist does not come on when accelerating. There is heavy traffic where I live and I have to enter a divided roadway from a side road. I often find myself nearly hit by oncoming traffic when the hybrid system doesn't kick in. Now that the car is older, the problem is much worse. In the past I could predict when the hybrid system was likely not to provide the acceleration assist needed to safely enter the highway and wait for a longer break in traffic. Now the charge indicator will be 100% one minute and showing only two bars out of about 12 then next second. I don't feel I can safely drive the car any more. My wife's car is a Toyota prius hybrid and it always has consistent acceleration. Her 2006 vehicle runs just as good as it did when it was new. Consumer reports says that 0.1 percent of Toyota priuses 2010 year model need battery replacements, but 32% of Honda Civic hybrids do. Clearly there is a design or manufacturing defect with the Civic hybrid. If I lived in California or a dozen other states, my battery warranty would be extended to 150,000 miles or 10 years. Here in Maryland, it is only 8 years or 80,000 miles.
- Port Republic, MD, USA
Purchased vehicle in 2010. In 2011 ima/engine light came on. I am not sure of the mileage at that time. Took to Honda dealership and they checked and replaced hybrid battery. Then the end of December 2014 the ima/engine light came on again. Had codes run and did recommended steps and lights went off. A couple of days later the lights came back on. After holidays (dealership was closed when lights came back on) took to dealership and they said to bring back the following week while they did research regarding an extension to the warranty due to the issues since the vehicle has exceed the original 100K mile warranty (approx. 102.8K miles at this time). Took back to dealership today (Monday 1/5/15) and they checked the vehicle out at this time and confirmed the ima batteries need replaced and there is no warranty or extended warranty on them. They checked for warranty on replaced batteries as well and the 3 year expired November 2014. Tried calling Honda directly and they said my vehicle was not listed on the warranty extension from 100K miles to 137K miles through the technical service bulletin that I read about elsewhere. When I asked about this tsb the lady at Honda got a little rude with me and said those are not for the public to see that they are only sent to dealerships service department so they would know how to handle these issues and asked me what I wanted Honda to help me with. If this is an ongoing issue I want Honda to replace their flawed product. I shouldn't have to replace something that is not lasting as long as they say it is supposed to. It doesn't even last half as long as they say it should.
- Dayton, TX, USA
Liar liar. My mileage has never been close to what the sticker said, up to 40 in town and up to 50 on hi way. The most I ever got in town or ever on hi way is 36 to 38 mpg. I notice you tell more of the truth on stickers on the show room floor now. Also had to have a battery replace in the first year. I was told that I have a 100,000 mile warranty on my battery, S, I hope that was not a lie!
- Kansas City, KS, USA
It appears that there may be a trend of premature ima battery failures for this vehicle and should be investigated. On our brand new 2010 Honda Civic hybrid with less than 952 miles and less than 4 months of use, the ima and check engine lights came on. Ima battery - premature battery module deterioration (code P0A7F.) was determined to be the cause of ima and check engine light. The battery module was replaced by the Honda dealer. Ima and check engine light came again in October 2013, less than 3 year of use. Took it to the Honda dealer. They checked it out and replace the battery module on 10/31/2013. The ima code was the same, P0A7F high voltage battery deterioration. The mileage was 46,084. Two ima battery failure in less than three years appears to be excessive. The original warranty on ima battery module is 8 years, 80,000 miles (for Ohio) as listed in the owner's manual. For some states, it is 15 years, 150,000 miles. Although, both batteries were replaced under original warranty, it appears that there may be a trend of premature battery failures for this vehicle and should be investigated by appropriate agencies and the car company. Safety as a result of loss of power without the battery assist, fuel consumption (mpg), replacement costs of batteries and time required for the repair/replacement are the main concerns. The warranty info on the replacement is sketchy and unwritten.
- Strongsville, OH, USA
On the 7/28/2013 I was driving normal highway speeds of app 70mph in my 2010 Honda Civic hybrid when suddenly every dash light came on and the engine died causing the power steering to freeze up. The resulting chain of events nearly caused me to wreck the vehicle but I was able to perform a controlled stop and exit the freeway. Approximately 10 minutes later I was able to restart the vehicle and continue on. When I took it to the dealership a few days later and have the problem diagnosed it was determined that there was a bad cell in the battery which in turn was confusing the vehicle computer resulting in the shutdown of the vehicle engine. Had the freeway not been straight at this particular point undoubtedly this would have resulted in a fatal accident. This problem should be investigated and resolved before this results in a fatal accident. Once the battery was replaced I had no more issues in regards to the engine shutting down prematurely.
- Gilbert, AZ, USA
- Baton Rouge, LA, USA