9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
150 miles

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problem #1

Feb 022013

Crosstour 4-cyl

  • 150 miles
Note: This in reference to the Honda Crosstour which is not listed in your drop down. The head restraint is badly proportioned--with any adjustment of the seat or restraint it forces my forward and down--this was not noticeable in the short test drive but only during a longer drive --after a fairly short time I developed a very painful neck and it got worse with time.. I have contacted the dealer but they did not offer any solution to the problem other than to adjust the seat. Tried that until I had exhausted all possible positions with no acceptable relief, they did admit there have been "a few" such complaints. I also called american Honda--the reception was friendly and the person I talked to was concerned but stated she was not aware of any problems as I described. After some research I find this has been an ongoing problem foe some time and includes prior model years and other models. I do believe a rather minor modification could provide the relief needed and still be within the 50mm clearance that is allowed.

- Cambria, CA, USA