It all started in October 2022 when I was washing my vehicle and noticed that paint had peeled off revealing the brown undertone of the primer. I immediately googled this issue and found that it is a very common issue with my vehicle. So much so, that the warranty was extended to 7 years due to so many complaints. As it was still 2022, I was still hopeful that I could get it covered under warranty and so I called up my Honda dealership. They looked up my VIN number and informed me that it was going to be a very expensive repair and there was nothing they could do because the warranty was from the time of manufacturing and so it expired in May 2022.

Very upset I also emailed Honda Canada. I was strung along for three months with them even telling me that Honda Canada's paint warranty was "very generous". Because the customer service representatives informed me that it was very possible that I could still get it covered up warranty I even went to their preferred auto shop "pro first" is what they like to call it where they determined that the damage was on all four doors and would be a very costly repair. I send the quote to Honda Canada, and they inform me quite curtly that there is nothing that can be done and the only thing they can do is ironically give be $1500 credit for a new Honda vehicle.

I was relentlessly strung along for 3 months while Honda Canada took their time determining whether or not they could cover my vehicle for a problem that has countless technical bulletin services out.

This is going to be a very expensive repair!!!

I purchased a brand new 2015 white pearl Honda Fit from Sierra Honda in Monrovia CA in April 2015. On January 15th, 2019, I came outside to my car to find that a section of paint between the moonroof and windshield had literally lifted up from my car overnight. I contacted Sierra Honda immediately for assistance and never got a call back. The following day, I contacted American Honda and was advised over the phone that "paint defects were an issue in the past" and filed a claim. I waited for two weeks after two phone calls to hear back from Sierra Honda, whom did not follow up until I manually took the car in for inspection on January 31st. By this time, the paint defect had considerably worsened, and I researched online to find that this is a VERY common occurrence with Honda cars (including the 2000-2009 Civic/Accord paint defect recall cases, and now popping up with 2013-newer Honda vehicles, primarily with white paint).

I spoke with a case manager at Sierra Honda who acknowledged that it was a known problem and defect and advised me that he had "been seeing a lot of this come in". He laughed and even showed me photos on his own phone of the exact same paint defect on another customer's car that had been taken in on the prior week (I am also now in contact with this same customer through a class action lawsuit group on Facebook). The case manager advised that he would NOT take my photos/video collected on my car at that time, and took photos of my car himself (on his cell phone). He advised that a field manager would review my case and would follow up with me in a month.

From January until mid-March (2 months), the paint has continued to lift in CHUNKS and SHEETS off of my roof and is now covering almost half of the width of the roof section. I had to email Sierra Honda to follow up since he did not get back to me within the month - he then checked in with the field manager and I was advised in writing last week that the cost of repairs would be $992.25, and that Honda was requesting I pay a "15% deductible". I was told that repairs would take "7-10 days, and a rental was not available".

This is unacceptable to me, as this is a VERY obvious paint defect on part of Honda. There are PLENTY of reports of this online. It is fraudulent to be selling consumers a car when there is a known defect and non-acknowledgement of the issue, then expect the consumer to PAY for the defect. Not only are there scores of cases across America and Canada of this exact occurrence readily accessible online across car sites and social media (and our class action group on Facebook has tripled in size in the last two months since my own issue started occurring), but the fact that Honda is now issuing SBs to their dealers regarding the issue is indicative of it being a known issue and defect, not to mention that the majority of the cars affected are 1. originating from a few certain plants around the US and 2. are primarily in the white diamond pearl paint. With all of the above aside, a well-made and well-kept 2015 Honda Fit, which I am still paying monthly for, SHOULD NOT be losing paint literally overnight. My family has worked in the painting contractor business for four generations: this is an obvious problem with the paint application process at Honda, and should not apply to ANY car. It is extremely upsetting, as this was my first new purchase for a vehicle and I really love my car otherwise; it looks terrible to drive, and I am worried that paint will continue to peel from other sections of my car. As noted and documented, it has doubled in size just over two months.

I requested that 100% of the expenses to fix the defect on the roof section of my car be covered by Honda ($992.25 as quoted by my dealer). A regional manager got back to me today and refused to cover the full cost and also refused a rental. I was told that "no one else would be able to help me" and they would not cover the full cost to fix it. I cannot get to work without a car,and it will take 7-10 days to fix. Even though my car is 4 years old, it is out of the "3 year/36,000" warranty and paint peeling off in huge sheets across the car is apparently considered "normal wear and tear" by Honda and the rep I spoke with today.

There are HUNDREDS of documented cases like this online. Honda should be recalling these cars and repainting them, just as they did (and were sued for) in reference to the 2000-2009 Civics and Accords. I will be filing with my state AG and with media investigative teams in the meantime, and doing what I can to warn new customers and consumers about Honda. I have been a lifelong fan up until today. What an absolute disappointment.

PS: The Honda rep I spoke with today laughed when I told him I'd be sharing this online. If you'd like to contact him with your own thoughts, he said "he can be reached at 800-999-1009 ext: 81749. Yes, David at Honda actually welcomes toying around with frustrated, helpless customers. Unreal.

I have a Honda Fit that is a little over 3 years old and I was hosing it down and the paint just came off in strips! I took it to the dealer where I purchased it and they won't do anything to fix the problem. The car is just past warranty by time but not mileage. It's pretty frustrating because I've driven Honda's for years and now it looks like they aren't making them well anymore...you used to be able to count on quality from them. The internet seems to have a lot of people having problems like mine.