VSA, power steering, engine light, and tire sensor light all came on at once. The car was not steering properly. I took the car in May 16, 2024, and they determined that a carbon buildup in the engine was the cause, and said the cylinder also had a misfire. They also said that the car needed a software update. I asked about the recall, because the recall letter I got in the mail states that if the engine light comes on, then it is eligible for repair. But they refused to repair it, claiming that the issue was only due to the carbon buildup, and said they have no parts available. However on my invoice when picking up the car, they listed the recall as if it were part of the repairs. I asked, just to verify, if they repaired it and they said no. I called the Honda number on my recall letter, and they spoke with the main manager at the dealership and told me that they determined the issue with my car wasn't due to the fuel pump recall. So do I have to drive my car until I have issues/until the engine is damaged by this safety issue? That doesn't make sense.

- Austin, TX, USA

Honda of Covington, Honda Corporate, Louisiana Secretary of State, St Tammany Parrish court system and Trey Lape (attorney for Honda of Corporate has bullied / discriminated and harassed the owner of this vehicle. The owner of this vehicle reported electrical, mechanical and smells of fire emitting from this vehicle multiple times since 2018. To date, the vehicle has not been repaired. [XXX] stalked the owner in 2023 and last Friday, [XXX] in person. The owner of this vehicle drove cross country after Trey Lape advised the vehicle fuel pump was corrected. Mr. Tim (Parts Department with Honda of Covington) confirmed that the Fuel Pump part was NOT ordered for my vehicle by the service department. The vehicle has been inoperable since April 2023. The owner and board members are people living with multiple disabilities. All parties have refused reasonable accommodations for the owner of this vehicle (and its board members). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fayetteville , NC, USA

See attached document for complaint

- Monroe, NJ, USA

At 74k miles my check engine light came on randomly. Took the car to a mechanic, who turned the light off and advised me to tighten the gas cap. A few weeks later the check engine light came back on. Auto zone said a spark plug needed replacement. About a week later the check engine light, along with many other lights came on. After a lot of research I learned that there is a recurring issue with Hondas (plural) and their fueling system due to direct injection. Leading to misdiagnosis, replacing unnecessary parts, only to be left with a check engine light. Luckily, I received a letter from honda informing me of the warranty extension for certain Fits due to carbon buildup and misfires. I took my fit to the dealer and shared my concerns with the service advisor. I took it to the experts in hopes that if it was a misfire with a DTC of P0300-P0304, they would surely get it right the first time. A few hours later I was informed they found DTC P0420, meaning the catalytic converted needed to be changed. Ignition coils were also faulty, therefore affecting the catalytic converter. CC was covered under the emissions warranty but coils were not. They could not/would not replace the CC unless I agreed to replace the coils. Despite me sharing my concerns the advisor failed to mention the DTC for the coils, which turned out to be P0304. I replaced the coils and CC, paid $885. When I read the invoice and saw DTC P0304, I got upset and asked a different advisor why the carbon cleaning wasn-??t performed instead of changing the coils. I was told there wasn-??t enough carbon buildup to be the root of the problem and that the technician had years of experience and I could rest assured there was no other way. Fine. I take the car, less than 48 hours later, my check engine light comes on again. I take the car back. This time I am told the car is showing DTC P2198 and they recommend replacing the fuel injectors and fuel pipe! No DTC misfire, so unable to perform carbon cleanup.

- Houston, TX, USA

THIS IS MY SECOND SUBMISSION!!!!!! PLEASE HELP!!!! 2018 Honda Fit Saleena - 1:39 pm EST Submitted for the formal complaint about the harassment and discrimination related to All honda dealerships, Kyle Mitchell and Shakaia (Rep from previous call). Case Management / and Supervisor is reviewing. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, Please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

- Fayetteville, NC, USA

My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died a more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

- Fayetteville, NC, USA

VTC actuator grinding noise during cold starts. Dealerships said it-??s not a problem.

- Elmhurst, NY, USA

While driving car the electrical system failed with all safety lights on dashboard turning on. When system goes off the ABS braking system, traction control, and power steering fails. Also noted engine misfiring. This happened when driving on hiway my wife drives the car to work on the hiway this has been a ongoing issue and we have had it to honda 5 times for this exact problem every time except for this last one the say they can not duplicate the problem on the 5th time they wanted to charge her 1300 to fix it but it was covered due to the same issue that has happened just a few months after getting the car something has to be done before we get hurt in the car we are in fear for our safety this happens on the interstate and i have to crawl off the road praying this has been hpping evry few months we contacted honda america and got no help

- Tanneresville, PA, USA

I have noticed a grinding/rattling when starting my Fit from a cold engine. I have taken the car to the dealership and mentioned the noise - they recommended getting a new battery. Afterwards the noice was still happening. I took it in again and stated theres a rattling sound on a cold start. The dealer said that couldn't replicate it and probably related to the exhaust system. Now I have taken it in once again because the noise is getting worse and not just on cold starts and at this point they inform me that it's the VTC Actuator. Upon hearing this I googled the part and this is a long running issue for Hondas and there have been several service bulletins about it. The VTC Alternator has cause the timing chain to stretch in some vehicles according to this search which then can cause total engine failure. I do not feel safe driving a car that has been having issues with the VTC Actuator for years and Honda has not be held accountable for this.

- Fort Wayne, IN, USA

When attempting to start the vehicle, especially on cold mornings, I hear a grinding/rattling noise almost like a grinding clink. I think there is a problem with the starter similar to recalls for other Honda models.

- Tacoma, WA, USA

all vehicle warning lights came on specifically the check engine light for an emissions system problem. At the time the car had around 100,000 miles so it was suspected that the issue had to be with the battery, o2 sensors, or spark plug and ignition coil, so those parts were replaced. The vehicle still shows all the warning lights and reads codes for misfires in the first and second cylinder. If the issue with the fuel injectors was recalled and fixed for the 2015-2016 model Honda Fit, then it cant possibly be that the 2017-2020 honda fits also have a fuel injector problem, unless they also do and the issue has been neglected.

- Auburn, GA, USA

Car is four years old and has 80,000 miles. Fuel injectors became stuck in an open position flooding the engine with fuel and frying the spark plugs. All emergency indicator lights came on and one light (the tire light) was flashing. Honda dealership confirmed fuel injectors were stuck open, but instead of admitting to failure in their parts, they blamed the problem on -??bad gas.-?? An independent auto mechanic confirmed for me that gasoline should not be blamed on faulty fuel injectors. Unfortunately Honda charged me $2300 to replace parts that should last longer than four years.

- Stone Ridge, NY, USA

The contact owns a 2018 Honda Fit. The contact stated while driving 65 MPH, the TPMS and emissions system failure warning lights illuminated. The vehicle was towed to the local dealer and diagnosed with excessive carbon build-up in the engine. The contact was advised to not drive the vehicle until the vehicle was repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

- Upton, MA, USA

I purchased a new Honda Fit in 2018. In November 2019, at 31,000 miles several indicator lights came on. The check engine, TPMS, Vehicle Stability assist, Electric Power System. The car was running smoothly but I was told by a Honda dealer there was excessive carbon build up. The cost to clean it out would be $500. They claimed that because this was caused by an outside element and a part had not failed that the warranty would not cover this. I fought it and they did a one-time courtesy repair at no charge. June 2021, 51,000 miles and the same thing happened all over again. Car running smoothly, no hesitation, no misfires. Different Honda dealer told me it was excessive carbon build up on manifold and this time it would be $604 plus tax. I asked if there was a maintenance service that would prevent this from happening and I was told no. That the fuel system service offered does not reach the areas of the engine where the carbon builds up. This is a problem with Direct Injection engines. Clearly there is a flaw in the direct injection engine design that Honda has known about for years and does not want to take responsibility for. This is unacceptable and Honda is committing consumer fraud by knowingly selling a flawed product that jeopardizes the safety of their customers. I do not feel safe driving this car with these failures in the engine, not knowing when this problem is going to happen again and facing an expensive repair bill every time it does happen. Not to mention the inconvenience of being without a car for several days while it is being repaired. I have documentation to back all of this up.

- Buffalo, NY, USA

Engine rattle at cold engine start up. Trouble shooted as a bad actuator and apparently an ongoing problem

- Iron Mountain, MI, USA