10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,206 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
It first started out by what I thought was just a issue with me having three new tires bc it would drive as if it was scrubbing. One day I was on my way back from a hair appointment and came to a complete stop and the car went from being in drive to neutral and flashing with the brake light so from that moment on I pulled the car over and put it in park and turned it off and hit the electrical park brake to make sure that was not the issue. Crunk back up and was on my way. So today 11/30 which is a week later I was at the red light stopped and once the light turned green I released my foot off the break and gently pressed the gas and the car acted as if it didn't want to go. So after still lightly hitting the gas praying it would move enough to get out of the road for me to park it in front of a store; I made it directly off the highway into the store parking lot. Once I got it there I put the car in park turned it off and back on. I then ried to put it in drive and reverse and it wouldn't move. Assuming it could have been a transmission problem but none of the lights on the dahs came on. Another issue that has been occuring a year after I purchased the car new, the monitor shuts off and on in the car and goes back to the original Honda link screen every time it restarts.
- Ludowici, GA, USA
On September 16, 2017, while driving, we discovered a noise from the rear of the vehicle that sounded like a loose shock or strut. We brought our car in to the dealership and after several hours of inspection, it was determined that the shock went bad. So the dealership replaced the shock. On approximately January 7, the same sound has returned and we contacted the dealership. The dealership informed us that Honda has issued a recall on the shocks for 2015 and 2016 models. I have conducted a search for this recall on (M.owners.Honda.com/maintenance/recalls) based on my VIN and it indicates there are no recalls. I am currently requesting the paperwork from the dealership to indicate that Honda has in fact issued a recall for this issue. The other concern I have a this point is that my car is at approximately 24,000 miles and I do not want to be out of warranty before this problem is addressed.
- Saint Charles, IL, USA
At 15,837 miles of normal driving and without excessive loads; the right rear strut on our new vehicle broke. It made a clunking sound in the right rear of the car. When ordering the new strut, the dealer told us that they were backordered from so many replacement requests.
- Hickory, NC, USA
Bothering noise from the right rear side of my hrv I suspected that it a strut problem. Under warranty only 11,000 miles.
- Los Angeles, CA, USA
Dec. 30, 2015 I purchased a Honda Hr-V LX, on Jan. 9, 2016 2:34 a.M. I was driving home on a city street and suddenly the drivers side steering wheel airbag deployed unexpectedly causing my view to be obstructed, resulting in the automobile leaving the road causing extensive damage to the right side front & back wheels, tires, wheel assembly and undercarriage. A trucker witness the event and immediately called the police. He stayed with me because I quickly got out of the car since I thought it was on fire due to a strong fire odor a smoke. I've never experience anything like this before until my mother arrived. At 2:50 a.M. 2- birmingham police officers surveyed the car and issued an incident report for damage since no accident took place, meaning I didn't hit anyone or anything and no body damage was seen, I was about 5-mins from home. I was more shaken up that injured. My nose was just sore for several days and did not require medical attention. Since my new Honda was not drive-able, the aaa road service was called, the towing service arrived at 4:10 a.M. and I had it towed backs to to the dealership where I purchased it. They said that this was highly unusual, I must have hit a pot hole in the road that caused the air bag to deploy. The road in questioned that I was on is a newly paved road, no the pot hole assumption didn't ring true. There was thought a pothole leaving the dealership December 30, 2015 when I purchased the car and the airbag did not deploy then. I contacted Honda America and was advised to file a claim with my automobile insurance company. My car is still at the collision shop with total damages $9,282.92. I will be glad to furnish you with the Honda case number: 04389710 & police incident number:.2016-00005625, and alfa claims number:
- Birmingham, AL, USA
- Riverside, CA, USA