I am submitting this complaint regarding a severe and widespread paint peeling/delamination defect on my 2018 Honda HR-V, which is painted in the White Orchid Pearl (NH-788P) color. Nature of the Defect: The exterior clear coat and base coat are separating from the underlying primer, resulting in large, unsightly patches of paint peeling and flaking off the vehicle's body panels. This is a clear manufacturing adhesion failure, not damage due to wear, tear, or external environmental factors. Manufacturer Acknowledgment: American Honda Motor Co., Inc. previously acknowledged this defect by issuing a Warranty Extension (Technical Service Bulletin 19-064, issued August 29, 2019) for specific models, including the 2016-2018 HR-V, extending the warranty coverage for this specific paint problem to 7 years from the original date of purchase with no mileage limit. The Current Issue: My vehicle has recently begun exhibiting this peeling condition, which is consistent with the defect covered under TSB 19-064. However, I have been informed by the dealer/Honda Customer Service that the 7-year warranty extension period has expired as of 2024, and they are refusing to cover the cost of the necessary repainting, which can cost thousands of dollars. Request for Action: The underlying problem is a manufacturing defect that exists for the life of the vehicle and is only now manifesting due to premature failure. Limiting the remedy to a seven-year period is inadequate for a defect that is inherent to the production process and directly affects the vehicle's structural integrity over time (potential for rust exposure). I respectfully request that the Office of Defects Investigation review the data related to this known manufacturing defect (Honda White Pearl Paint Peeling, TSB 19-064) and consider the following actions: Re-open or Extend the Investigation: Investigate the ongoing nature of this failure and the adequacy of Honda-??s limited remedy. Compel an Expanded Remedy: Pressure

- Sarasota, FL, USA

I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related to paint delamination on affected models. I purchased a 2018 Honda HR-V in June 2020, unaware of any pre-existing paint defects. Recently, I have noticed significant peeling of the paint on the roof in four distinct places. The affected paint is the White Orchid Pearl color with code NH-788P, which matches the vehicles covered under Honda's 2019 warranty extension for paint delamination issues. This extension was issued following reports of the clear coat and paint layers separating, leading to peeling, flaking, and exposure of the underlying primer or metal. This defect is not due to any fault of my own, such as improper maintenance or environmental damage beyond normal use. The vehicle has been garaged and maintained according to Honda's recommendations. Despite this, the paint failure has resulted in an estimated devaluation of my vehicle by up to $5,000, based on comparable market values for similar models without this issue. I have no recourse through Honda, leaving me with significant financial loss and a vehicle that is aesthetically compromised and potentially prone to further deterioration, such as rust if the peeling exposes metal. While paint peeling may not immediately present as a safety hazard, it could lead to other issues and Honda should be accountable for their vehicles. I request that NHTSA investigate this matter, review the existing warranty extension and TSB, and consider mandating a recall or further extension to cover repairs for affected owners like myself. Please contact me at [XXX] or [XXX] for any additional information.. Thank you for your attention to this complaint. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

- Northport, AL, USA

White pearl paint has started peeling off the roof of my car. It is not a safety issue. Honda is declining to cover the extended warranty on the paint although I brought it to the dealer before the warranty was up. The dealer took photos and informed me they would be contacting Honda Corporate. Honda Corporate states the dealer did not contact them.

- Fairfax, VA, USA

Complaint to NHTSA -?" Honda HR-V Transmission Failure and Safety Risk I purchased a used 2018 Honda HR-V, and the day after purchase, I noticed unusual noises coming from the vehicle. I took it to a certified Honda dealer, where they updated the transmission software without my consent or prior notice. After the update, the car suddenly stalled on the highway, creating a serious safety risk. The dealership then informed me that the transmission is failing, and that this is a wider issue among HR-Vs. There is a known extended warranty (7 years/150,000 miles) on the CVT transmission, but my vehicle is only 6 months past the time limit and still under 110,000 miles. Honda Corporate has denied a goodwill claim, despite the safety issue and my history as a loyal Honda customer. I currently own four Honda vehicles, and this situation has raised major concerns about the safety and reliability of the HR-V-??s transmission. I-??m filing this complaint because I believe this is part of a systemic transmission defect that has not been adequately addressed, and the sudden failure after a dealer-initiated update poses a significant safety hazard.

- Somerville, NJ, USA

Car completely died at a stop light while in drive but just stopped. Restarted it and it was sluggish. 2 red lights came on in middle of display but disappeared before I could see what they were.

- Ypsilanti, MI, USA

Still waiting for impeller part to come in to fix fuel pump that is being recalled. This has gone on for months.

- Queen Creek, AZ, USA

There is a known problem with the transmissions for the 2016 -2020 Honda hrv there is a service bulletin that the warrnty is extended do to this problem and at the time there was no recall despite the extension of this warrnty the warrnty company refused my claim for said issuse

- Rockyhill, CT, USA

While Parked, My 2018 Honda HRV rear windshield just shattered without any previous damage to it.

- Philadelphia, PA, USA

was your safety or the safety of others put at risk? -YES. [XXX] Burbank, CA, intersection [XXX] and [XXX] [XXX] ) There was a huge rainfall this evening. I was heading east on [XXX] and was about to make a "U" going back opposite direction. Making sure there is no on going or opposite traffic, safely i made a "U" turn on a parking lot, the first parking spot..and some of a sudden i realised that my car was touched some obstacle. It was a street light pole but from that pole there was a supporting 45 degrees angle metal wire going across a parking spot! I was not able to see a metal wire because of a light reflection and working windshield wipers.! This metal wire went through my front of a car and cracked the front bumper, left fender i was not able to open my driver door. My speed by doing "U" turn was about 5 miles per hour.. I called to my insurance took a picture of an incident location they came up to me with an estimate $1.553.00... This is insane and might be definitely dangerous for motorcycles and scooters. I have all the pictures, and video as well. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- North Hollywood, CA, USA

Cluster gauge shuts off in cold weather. This gauge has the odometer and gas gauge.

- Tulsa, OK, USA

Paint peeling for the 3rd time

- Ewa Beach, HI, USA

The paint on the roof is peeling and grows bigger by the day...

- Northport, NY, USA

While at a stop light, we heard a very loud popping sound that came from above us. We instantly got out of the car and realized that the sunroof exploded. It seemed out of no where. There was a very large hole in the sunroof and there were pieces of glasswork everywhere.

- Mount Vernon, WA, USA

Infestation of yellow sac spiders found in air conditioning ducts. Spiders enter ducts through tiny crevices in corners between front window and dashboard. Spiders were seen entering and exiting crevices while driving and parked.

- Auburn, MA, USA