The contact owns a 2018 Honda Hr-V. the contact stated that there were several failures with the vehicle. The driver's side door window kept going up and down, the electric power steering (eps) failed, the eps warning indicator flashed, and the steering wheel seized while reversing the vehicle. The vehicle was turned off, restarted, and taken to grappone imports Inc (519 route 3A, bow, nh 03304, 800-528-8993), but the dealer was unable to duplicate and diagnose the failures. There was no diagnostic trouble code present at the time. The contact was provided with a loaner vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failures. The approximate failure mileage was 5. the VIN was not available.

- Holderness, NH, USA

I was experiencing an issue with a brand new lease I acquired 3 months ago. The senors on the dashboard lit up and the steering wheel began to lock up while driving. I phoned Honda around 10 am and after being transferred several times was told there was nothing they could do to accommodate me until the car was diagnosed which was understandable. 3 days later I was told rodents chewed through my wires in the engine harness and it would not be covered by my 3-month-old warranty. Unfortunately for me, I was unaware that Honda wraps all of its wires with a soy-based product that attracts rodents but Honda will not cover the expense nor will they re-wrap the wires with a repellant that they sell unless you purchase it first.

- Brooklyn, NY, USA