Rear window shattered when rear defroster

- Lyons, NY, USA

Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

- Los Angeles, CA, USA

Back glass shattered while driving. 2023 Honda HR-V

- Plantation, FL, USA

The back glass shattered for no reason. Was sitting in driveway and had not moved for several days before the glass shattered.

- Blytheville, AR, USA

Back glass shattered while sitting in driveway. 2023 Honda HR-V

- Blytheville, AR, USA

The rear window suddenly shattered while moving forward from apartment parking lot.

- El Centro , CA, USA

I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.

- Savannah, GA, USA

I was preparing to go to work and started the vehicle. It was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.

- Stuarts Draft, VA, USA

Rear window self-shattered parked in my job garage.

- Caguas, PR, USA

The back windshield completely shattered. No object hit the car. This is not safe for driving. The problem has been reproduced and confirmed by a service center (Scott Robinson Honda in Torrance, CA). I am taking the vehicle to be inspected by a service center and will get insurance involved if needed. There were no warning lamps or other symptoms prior to the problem.

- Rancho Palos Verdes, CA, USA

Today, 23 Jan 2023, while driving on local Las Vegas freeway the rear window in our 2023 HR-V shattered with an explosive sound with no obvious reason. There was no cargo in the back end of vehicle. At first we thought it had been a gunshot but nothing evident. We were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. Glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. Weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. Luckily there was no one in the back seat at the time and no one sustained any injuries. We immediately drove car to the dealer and they informed us they are aware of HR-Vs having this issue. Service Tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. We are not sure yet how long we will be without our vehicle. Damage has not been inspected by anyone other than our local Honda dealer as of this time. There were no warning lights or alarms to indicate a fault with anything. We have not spoken with our insurance yet.

- North Las Vegas, NV, USA

Rear window exploded/shattered while driving. There was no impact from any other source to cause the issue.

- Tampa, FL, USA

Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass

- Haverhill, MA, USA

My rear windshield blew apart out of the blue, with nothing near it or happening. It completely shattered and glass is everywhere.

- New Castle, PA, USA

While our vehicle was parked inside our garage, the rear windshield completely shattered outward, without any impact or object hitting it. The vehicle was parked and off. It was like it exploded. It seems like the glass was manufactured poorly or of an inferior quality than what should be deemed safe for vehicles on the road. It was very scary and unsettling and could have been incredibly dangerous/life threatening if I had been driving with my young child anywhere. The glass would have likely impacted my child or gotten on a car behind me. Incredibly scary!

- Flanders, NJ, USA

It was cold in the morning so I turned the back defrost on and my back windshield shattered 10 minutes later while I was driving down the highway

- Kennesaw, GA, USA

My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?

- Marlton, NJ, USA

On December 11, 2023, my wife and I drove 4 miles to a local restaurant with friends. We used the rear defroster as the outside air temperature was 50 degrees and humid. Upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. We reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the HRV. Honda is refusing to pay for repairs, so we had Safelite fix the back window. As of January 17th, 2024, Honda has not reimbursed us for the defective window even though the vehicle is still under original warranty.

- Sharpsburg, GA, USA

My rear window completely shattered about 10 seconds after using the rear defroster.

- Old Bridge, NJ, USA

I used the rear defrost on a cold drive and then put the car in my heated garage. I woke up the next day to the back window having a massive hole in it. We called the Honda dealer and they have another 2023 HRV with the exact exact same problem this morning. We looked online and other people are reporting the exact same issue with this make and model. It was -7? when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. The police did not inspect the vehicle, nor the insurance company at this point. We have taken photos.

- Cedar Lake, IN, USA