10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #270

Feb 242024

HR-V

  • miles
Back windshield shattered. Parked in driveway and had not been taken out that day.

- Upper Darby, PA, USA

problem #269

Feb 082024

HR-V

  • miles
My rear window unexpectedly shattered without any force while I was sitting in the car parked.

- Hawthorne, CA, USA

problem #268

Feb 212024

HR-V

  • miles
While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Chatsworth, CA, USA

problem #267

Jan 172024

HR-V

  • miles
As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car to Safelite for replacement which was done under my insurance. I have no idea this was a problem for my model vehicle.

- Long Grove, IL, USA

problem #266

Feb 102024

HR-V

  • miles
The back window blow

- Salem, OR, USA

problem #265

Jan 132024

HR-V

  • miles
My rear windshield on my brand new car shattered in January 2024. This caused a giant hole to form in the window and almost removed all the glass from it. I took the car into the dealership and the service technicians there determined it was caused by a manufacturing defect when they installed the windshield. They taped some garbage bags to cover it up and said that I would be on a loaner waitlist and have a rush order put on my parts. They also claimed the car is still drivable even though it is winter, and driving without a windshield is torturous, and also the bags could easily fly off and cause an accident to someone behind me. The dealership then came back and said they will not be providing a loaner and will only provide me a rental when the parts come in as they can not justify the expense of giving me a rental/ loaner beforehand. It has been a month and still no parts or other solution has been provided. The dealership and corporate office for the brand is saying that I have to drive around without a rear windshield and bags taped over it or find another solution on my own. This all seems insanely unethical and and a terrible example of customer service. They have not helped me with my safety issue of my rear windshield and are refusing to take on any expense to help me in the slightest, besides the actual repair itself whenever that may occur. It has been over a month since the windshield broke, and the parts keep getting pushed out further.

- Hoffman Estates , IL, USA

problem #264

Feb 202024

HR-V

  • miles
While driving, I heard a loud pop, and the rear windshield shattered completely. I had the rear defroster on. There was no sign of an object that hit the windshield, it just blew out unexpectedly. I took photos and called the insurance company, but nobody else has inspected the windshield except for me. This posed a safety risk, as I was startled and could not see out the back window. I was not able to pull over due to the lack of a safe area to pull over. There were no warnings of this event, this was the first and only incident. I did some research on this issue, and it appears that I am not the only one who has had the rear windshield shatter in my 2023 Honda HRV, due to a manufacturing defect in the seal around the rear defroster system.

- Seattle, WA, USA

problem #263

Feb 142024

HR-V

  • miles
Rear windshield shattered when wife was driving to work, took to dealer and they have ordered window but it is back ordered for 4 weeks

- Fort Pierce, FL, USA

problem #262

Feb 062024

HR-V

  • miles
While my car was sitting in our garage, not driven for two days, our back windshield shattered out of nowhere. We just heard a loud bang and found a hole in the glass and could see it was separating from the sides of the window. We took our vehicle to the dealership and it-??s been over a week with no estimated date it will be fixed and still no loaner vehicle has been offered.

- Lake Elsinore, CA, USA

problem #261

Oct 032023

HR-V

  • miles
I was driving about 35 mph, in morning on 10/3/23. Suddenly the rear windshield shattered accompanied by a very loud noise at the rear or hood of car. At first I thought someone threw a rock, or fired a gun, on my car. Pulled car over to inspect. I was very shaken. The road had a few pine trees adjacent, I thought perhaps a large heavy pine cone could have fallen on the back windshield, but had no evidence of that happening specifically. I have read subsequently about this happening with other 2023 HR-Vs. I don-??t know if I turned on the defroster that morning or not. It is possible, because it was a chilly morning. I reported it to my insurance, they covered the entire rear windshield replacement cost.

- Folsom , CA, USA

problem #260

Nov 272023

HR-V

  • miles
On November 27th at 7:30 am I used the remote start feature on my car for the first time and when I walked out to my car and went to open my door, my entire back windshield exploded. For reference I had not use the rear defroster before so when I used the auto start feature on my car this was the very first time the rear defroster had been used.

- Greenwood Village, CO, USA

problem #259

Dec 272023

HR-V

  • miles
Was driving off from drive thru window and o hear a loud bang, pop and shatter. I look into rear view mirror to find my rear mirror busted! It was one of the scariest things that has ever happened to me. I called dealership and they didn-??t even want anything to do with me. I got it fixed on my own.

- Pico Rivera , CA, USA

problem #258

Jul 282023

HR-V

  • miles
While driving to work in the light rain, I heard a loud bang and looked in the rearview mirror to find a softball sized hole in the back glass. Pieces kept falling out until, by the time I got to the dealer, the entire panel was shattered on the floor of the rear cargo area. There was no foreign object in the vehicle.

- Portage, IN, USA

problem #257

Feb 022024

HR-V

  • miles
Defrosted the rear window, later in the day my rear window shattered randomly. Nothing hit my rear window, it just randomly shattered! I can-??t see out of my rear window, This needs to be addressed!

- Kissimmee, FL, USA

problem #256

Jan 172024

HR-V

  • miles
The rear window of my HRV shattered for no reason in a snow storm. I was unable to get it to my dealer to fix the issue as I am a [XXX] and it was the middle of a snow storm in Utah. I had to get it fixed at the closest glass dealer to my location. The component was reviewed by the glass company as they were fixing it. This is a safety issue is when the glass shattered it rained down in the back seat where I have my nieces and nephews ride. It also put me at risk as it startled me and I was driving in the snow. In doing research, I found that there have been numerous incidents of these windows shattering. I attempted to get a goodwill repair for Honda as it is a "Known" problem, but they refused. I am submitting this information to help others and possible get a recall going on this defective material. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Taylorsville, UT, USA

problem #255

Jan 312024

HR-V

  • miles
My back window shattered and nothing was wrong with it prior.

- Chalmette , LA, USA

problem #254

Jul 202023

HR-V

  • miles
Rear window shattered when rear defroster

- Lyons, NY, USA

problem #253

Jan 212024

HR-V

  • miles
Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

- Los Angeles, CA, USA

problem #252

Jan 292024

HR-V

  • miles
Back glass shattered while driving. 2023 Honda HR-V

- Plantation, FL, USA

problem #251

Jan 292024

HR-V

  • miles
The back glass shattered for no reason. Was sitting in driveway and had not moved for several days before the glass shattered.

- Blytheville, AR, USA

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