I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster-??s heating elements. Over time, this weakens the glass as the defroster creates a -??hot spot.-?? But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Newport Beach, CA, USA

The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son.

- Sandy Springs, GA, USA

In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident.

- Bear, DE, USA

My rearview window just exploded and broke while parked.

- Columbus , OH, USA

The rear windshield spontaneously shattered while the vehicle was parked

- Lanexa, VA, USA

Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.

- Buffalo, NY, USA

Was driving and turned on my defroster to the back windshield and while I was on the freeway the back window shattered there was no cars near me and no objects that hit my vehicle.

- Mineral Wells , TX, USA

I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.

- Pittsburgh, PA, USA

I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.

- Pittsburgh, PA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" - Rearview windshield defroster How was your safety or the safety of others put at risk? - Glass shattered everywhere, dog was in back seat, could have been very dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Inspected by Honda Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" -

- New Boston, NH, USA

I was driving on the highway and heard a thump at the back of my car. My rear window had spiderwebbed, with no warning and nothing hitting it. I had turned on my rear defrost shortly before that. By the time I got where I was headed, almost my entire price of glass had fallen into ky car, in tiny pieces.

- Easthampton , MA, USA

While driving on the highway, the rear windshield shattered with no warning. There was no lights, no sound, no crack, nothing that would indicate a problem. The car has been in use for 2 years with no problems. Once the car had been turned on, the rear defroster was turned on for about 3 minutes. Once the window was clear, it was turned off and about 10 minutes later, it shattered. No injuries but it was startling and could have caused additional accidents on the road, especially a highway that has such high traffic as this one. For once, it's a good thing that traffic was going so slow at 7am so there was more control to stop any potential collisions. It has been taken to the dealership for an inspection and to replace the window. They said that it has happened to several people, they have seen it at least 10 times in our area. I've always looked out for my car and take it to the dealership for oil changes or any recalls in a timely manner and never heard of this beforehand. Thankfully, no one else was in the car with me. But this should be more well known if it's such a common problem.

- Summerville , SC, USA

I bought a 2023 Honda HR-V on Monday, 9/2/2024. and then on Wednesday, 9/4/2024, while driving to work my read windshield shatters out of nowhere. The glass remained in tact while I continued to drive and then completely shatter when I opened my car door. It sounded like an explosion and it startled me. I called the dealer that sold me the car and he proceeded to tell me that this is a known issue specific to 2023 model of HR-V and manufacture error caused when the defroster it causes the glass to shatter. He added the issue can be fixed by simply replacing the window. I did not know this was an issue and it was not disclosed during the car purchase. I am so disappointed in Honda and even more disappointed to learn there is not an active recall to address this issue. Now there is glass all over my trunk space and I having to figure out how to get this fixed with the dealer.

- Oakland, CA, USA

My car is less than 1 year old and the back windshield shattered out of nowhere one day while parked. Honda refuses to reimburse us since we already had it replaced by an outside company.

- Roseville, CA, USA

Cool morning had my defrosters on and my rear trunk window spontaneously blew up as the car was parked very scary and unfortunate in a new car it just spontaneously happened I have no words what happened why the glass shattered

- Ocean Gate, NJ, USA

My car was parked in the Garage. I turned it on to leave and out of sudden before even leaving, the read window was shattered into pieces.

- Memphis, TN, USA

I was driving in light rain and had used the rear defroster. As I neared my home I heard a very loud noise that was very startling. Fortunately i was slowing down to make the turn into my cul-de-sac. I looked in my rearview mirror and saw that my rear windshield had shattered. As soon as I closed my car door all of the shattered glass fell into the rear cargo area.

- Raleigh, NC, USA

The back windshield glass spontaneously shattered by its own when it was parked.

- Union, NJ, USA

While driving my vehicle going 55mph with the rear defrost on due to rainstorm, I noticed a strange smell like burning plastic but no warning lights were on. A few seconds later there was a very loud sound and I thought something large had smashed through the rear windshield so I ducked. It was terrifying and I almost drove off the road; luckily it didn't cause an accident but it could have. I pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. I drove it home fearful of shards of glass falling behind me and endangering other drivers. The next morning I called my dealership who claimed they didn't know of this issue; when I told them my research found that it's been reported by many 2023 Honda HRV owners and that there's a problem with the rear defrost causing this, they were not helpful. I had the windshield replaced by Safelite the next day but am worried about my safety when I need to use the rear defrost again as this issue could happen again if not fixed.

- Great Barrington, MA, USA

My rear windshield randomly shattered while it was parked in the sun in San Diego. It happened on a military base and nothing was stolen so I-??m sure it wasn-??t crime related.

- Oceanside, CA, USA