9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,138 miles

About These NHTSA Complaints:

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problem #24

Apr 152024

HR-V

  • 5,000 miles
The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driver-??s side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

- Arlington, VA, USA

problem #23

Feb 082024

HR-V

  • 10,600 miles
The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield shattered, causing glass shards to fall into the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 10,600.

- Kenilworth, NJ, USA

problem #22

Dec 252023

HR-V

  • 19,000 miles
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH with rear defroster activated, the contact heard a popping sound and saw that the rear window had shattered prior to falling inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

- Seattle, WA, USA

problem #21

Nov 152023

HR-V

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Rear windshield How was your safety or the safety of others put at risk? yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No Used my Honda HR-V 2023, to pick up my partner, I used the defroster on the way to the location, which was a 10 minute ride. Came back home which took another 10 min, parked outside in our driveway then heard a loud crack went to investigate and saw that it was the rear windshield that shattered completely.

- San Mateo, CA, USA

problem #20

Nov 162023

HR-V

  • miles
My rear glass shattered on its own.I got off work got in the car closed the-drivers side front door and the rear glass shattered. it was not bumped or hit by anything. I called Honda dealership and luckily I has extra warranty that will cover the cost of the replacement window.

- Martinsburg , WV, USA

problem #19

Nov 152023

HR-V

  • miles
We bought a 2023 HRV last year and yesterday out of the blue my back window exploded while it was parked. It-??s clearly shattered from the inside out. We took it to our local Honda service center and they are researching the issue. Now I-??m without a car while they figure out what they-??re going to do. I-??m worried if they do replace it, that this can happen again when we-??re in the car. We transport our grandkids regularly and and their safety is our top concern.

- Roseville, CA, USA

problem #18

Nov 142023

HR-V

  • 10,100 miles
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot at night, the contact heard a loud explosion. The contact exited the vehicle to check the surrounding but had not seen anything unusual. Two days later, the contact noticed that the rear windshield had shattered after activating the windshield wiper. The contact stated that the rear windshield had shattered without impact. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,100.

- Titusville, FL, USA

problem #17

Nov 122023

HR-V

  • miles
My 2023 Honda hrv was parked. The weather was clear, sunny and around 50 degrees. I entered my vehicle and closed the door. The rear window shattered out of nowhere. The car was not turned on. The automatic start was not used. The car was off and parked. Nothing hit the car. All I did was close the door and it shattered. I had the rear window replaced immediately. There was no warning. No cracks in the window. The car has approximately 11,500 miles on it and is in excellent condition. There was glass everywhere and I was scared to drive the car with my children in the backseat. As I would drive, more glass would break off. Honda was not notified as this happened on a Sunday and I could not wait until they were open on Monday to get it fixed.

- Brooklyn, NY, USA

problem #16

Nov 152023

HR-V

  • miles
I was driving on the highway and then I heard a loud boom, and looked in my rearview mirror and my rear window was shattered. I had to pull over and there was no sign of any impact. I was so terrified that I called the police to come out to inspect it and they did not see any sign of impact either. I called Honda, and they advise that my warranty does not cover the glass since the glass does not come from them but a 3rd party. My dealership also did not assist, so I am most likely going to come out of pocket for what seems to be a known issue.

- Dallas, TX, USA

problem #15

Nov 152023

HR-V

  • 6,610 miles
The contact owns a 2023 Honda HR-V. The contact stated that after entering the vehicle and closing the door, the rear windshield shattered without impact. The vehicle was taken to the local dealer, who referred the contact to a glass center. The vehicle was not diagnosed or repaired. The vehicle was taken to a glass specialist, who stated that the glass was on backorder. The manufacturer was not contacted. The insurance company was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 6,610.

- Bensalem, PA, USA

problem #14

Nov 132023

HR-V

  • miles
After leaving work on 11/13/23, I came out to my car which had been parked since 9am and the rear window (back window) was completely shattered. This was the first day since last year that I had turned on my rear defroster on the way to work. There were no other markings, and no object on the ground that could have shattered the window. I called the police, who agreed that It did not look like criminal action had taken place. The security of the school which I work at filed an incident report and are in the process of evaluating cameras. Upon reading online, I became aware that many owners of the 2023 HONDA HRV have had a similar issue regarding the rear window shattering after using the rear defroster.

- Lakewood, NY, USA

problem #13

Nov 062023

HR-V

  • miles
The back glass exploded. When I looked online, there are many complaints about this dangerous occurrence. If our grandchildren had been in the back, they might have been killed. Honda surely knows of this problem and needs to take care of it. Our local dealer hadn't heard of it (type in Honda HR-V 2023 back glass explosion), but I don't trust them.

- Kilauea, HI, USA

problem #12

Nov 132023

HR-V

  • miles
Rear window totally shattered. At approx 7:30 am, the rear defroster was used to defrost the rear window. It was approx 35 degrees F in the morning. After driving the car approximately 4 miles. The car was parked. After returning to the car approx 2 hours later the entire back window was shattered.

- Houston, PA, USA

problem #11

Nov 132023

HR-V

  • miles
Rear window shattered/blew out. Was cold out and Rear defroster was on.

- Glens Falls, NY, USA

problem #10

Nov 132023

HR-V

  • miles
I was sitting at a light after using the rear defroster and the rear window exploded from the inside. Honda will not take any responsibility even though there are many complaints.

- Westminster, MD, USA

problem #9

Nov 112023

HR-V

  • miles
I had the heat on in my vehicle and as I was driving I heard a loud popping sound which startled me. Once I pulled over, I realized my rear windshield shattered. There were no warning lights before the window shattered. The only thing that kept the glass together was the window tint. This issue has been known and reported by multiple drivers.

- Charleston, SC, USA

problem #8

Nov 102023

HR-V

  • miles
I used the defroster for 10-15 minutes as I could not see out the back window. I turned it off, parked, and idled while answering email. I heard an explosion. Checked all windows, no gusts of cold air, the cars near me hadn't moved. I got out and looked around at car windows tires, in the dark it looked ok. I thought it was Disneyland and also thought I hope noone got shot. I walked away for 90 minutes for my son's hockey game. As I walked to my car. A car passing me illuminated my shattered windshield.

- Long Beach, CA, USA

problem #7

Nov 102023

HR-V

  • miles
Came to a stop sign heard a pop noise in back of car, back windshield is all cracked like crackle glass

- Claremont, NH, USA

problem #6

Nov 092023

HR-V

  • miles
The rear window spontaneously shattered while the car was parked. on 11/9/2023. Took the car to Safelite and a replacement window will not come in until 11/20/23. Called Headquarter Honda in Clermont, Florida where I bought the vehicle and was told they have no information about this kind of damage having occurred before due to any defect and that there are no recalls about shattering rear windows in the 2023 HRV.

- Clermont, FL, USA

problem #5

Nov 092023

HR-V

  • miles
A few minutes after having parked I heard a loud sound. I thought something heavy had fallen on my car. When I got out of my car to inspect I saw the rear glass with a large hole and the rest of the glass completely shattered and barely holding on. There was nothing inside the car, nothing anywhere near (or even far) that could-??ve hit the glass to shatter it. No one nearby.

- Pembroke Pines, FL, USA

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