10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I took my vehicle honda hrv 2024to kellys Honda in lynnway Massachusetts for seat belt recall and they said it was done after my vehicle was serviced but after I find out it wasn't done seat belt always got same issue stuck or couldn't be released and could cause an accident kelly honda services lied about fixing the problem and its not. also I have another recall on the same vehicle its been 3 months now and they saying they haven't got the parts yet also there is visibility issue with the vehicle mirrors are not heated and front glass it won't Clair even after you turn glass heated on.
- Chelsea, MA, USA
Bought 5/28/24 a little over 2k miles on it. Noticed paint changing color on 8/3 at night when raining. Next morning the speckles of paint that the rain drops hit that were white disappeared. That night I was also frayed because there had been this foggy what looked like water stains on my windshield that the wipers weren-??t cleaning off everytime it rained. Thought it was my windshield wipers or something I was doing with the condensation in the air when it rains. 8/8 downpour all day and my Car panel is completely white and in The morning it was gone. Contacted Mohawk Honda and said come there or go to nearest certified dealer ( I live 4 1/2 hours away from my home town where I bought it) went to nearest dealership they reviewed it and said It-??s environmental or someone painted it but Honda has no record of it being repainted. They said it wasn-??t covered under warranty and to call my insurance. I went there with pictures of other cars with the same year and model That posted pictures of their car paint doing the same thing and they said those cars could have been in a parking lot and someone threw battery acid on them. My issue is a safety issue because I have it on both windshield and panel Of car and on the windshield it is invisible until it rains and becomes Dangerous on highway when rain it hitting the windshield and wipers Are not able to take off the hard water stain like film on it. Corporate said the dealerships are privately owned and they Don-??t always work together. Mohawk Honda(scotia ny) wanted piazza honda (Philadelphia) to repaint my body and they Would buff my windshield. Corporate was nice but nice doesn-??t save lives. They said no one likes a finger pointed at them and gave Me specific instructions when I go to Mohawk Honda to find out why regional managers decided it was vandalised. As a new car owner with a warranty I shouldn-??t have to go through this and I have to drive with defect windshield for two weeks and my Paint is still defect
- Philadelphia, PA, USA
What component or system failed or malfunctioned, and is it available for inspection upon request" The windshield of my 2024 Honda HRV exploded into pieces while the car was parked. The windshield was inspected by the dealership. How was your safety or the safety of others put at risk? The sudden explosion of the windshield posed a significant safety risk, as shattered glass could have caused injuries to anyone nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been confirmed by Stockton 12 Honda in Sandy, UT, where the windshield was replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others" Yes, my dealership inspected the vehicle or the windshield, and after getting approval (2 days) they approved the replacement.. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning signs indicating a problem with the windshield prior to the explosion. The car was parked and unattended when the incident occurred. Additional Details: Mileage: 11,520 miles. Incident Details: The car was parked during my work hours. Surveillance footage confirmed no one had tampered with or touched the vehicle. Action Taken: Stockton 12 Honda in Sandy, UT replaced the windshield, but it took over a month due to a backlog of similar cases. According to the dealership, more than 55 other Honda HRVs had experienced the same issue. Since there are so many people with the same issue, why HONDA still didn't do a formal recall" Please, help us on that.
- Eagle Mountain, UT, USA
Glass cracked on the front windshield. No known rock or anything broke it. Seems like cheap glass and others have same experience.
- Cottage Grove, OR, USA
The windshield crack from a very small pebble strike out of all the cars I-??ve owned I-??ve never seen one break so easily it is a joke all the windows on the vehicle are flimsy and poor quality it crack near the bottom center edge just from finishing the drive home on a rural drive
- Fort Riley , KS, USA
Sudden HARD braking when a vehicle is passing Windows that do not close properly and are then prone to sudden slamming shut (will eventually shatter) Have been in to have these repaired only to have them not repaired and even refused due to dealer fear of not being reimbursed This is an ongoing issue with honda
- Elko, NV, USA
- Chelsea, MA, USA