10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,585 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The power sliding door on our van failed causing the door to whip open while traveling on the interstate with our children in the seats next to the suddenly open door (our dog was also in the vehicle and could have stepped out onto the road at 65mpg)! we had zero warning that there was a problem or that anything was wrong. Pulling into a service station they were unable to correct the problem nor could Honda or its dealers via phone. We were forced to drive home with the door taped from the outside and traveling at low speeds so the door would not open on the highway once again. What really makes the situation difficult is finding out via the internet that this is a very common problem with fixes posted on numerous pages. Why there is not a recall when something this dangerous could happen and is this common is why I am writing. I am afraid to drive the 35 miles to the dealership!!! the problem is still not fixed because I am afraid to take the van on the highway. I don't remember the exact day or month we purchased the van but we did purchase the vehicle new. The internet fix did not cure the problem but we did try and it looked like it worked for others. We did not use aaa to tow the vehicle since we were at a service station and they called around for us to try and get a solution. A minor problem is understandable but when a door suddenly opens at interstate speeds I believe there should be a recall or at the very least an investigation. Please respond so we know something is being done to prevent this from happening to anyone else and before someone or something gets seriously injured. If our dog fell out onto a busy interstate I couldn't even imagine the chaos that would ensue much less the heartache of the children (thank god for childseats!!!!!!!!!!!!!)
- Marshfield, WI, USA
My two year old son's thumb was broken in the automatic power side door of my 2002 Honda Odyssey. The door is suppose to have a safety device that makes the doors stop if bumped. It failed and the door closed till latch connected and snapped my son's thumb below the first joint. My wife had to open the door to release the thumb. He was taken to chkd in norflok va and the finger was placed in a cast due to a clean break of the bone.
- Suffolk, VA, USA
2002 Honda Odyssey with transmission failure customer states that Honda knows about this problem and he wants to reimbursed for repair** the consumer stated a tenet spring in the automatic transmission snapped. The consumer stated there was a recall for this vehicle but his vehicle identification number was not included in the recall or extended warranty. The dealer stated driver's rear door doesn't open from the inside.
- South Windsor, CT, USA
I own a Honda Odyssey and live in the northeast. The side doors of my minivan become completely frozen shut in winter. If I ever needed to get anyone out of the rear of my car in a hurry during an emergency there is no way to do this.
- New City, NY, USA
The child safety locks on the power sliding doors of our Honda minivan disable the doors from being opened from the inside; however, when the sliding doors are open, the doors can be closed using the inside door handle, even with the child safety locks engaged. Our 3 year old daughter activated the open door from inside, hurting her hand in the interior door handle as the door closed (once the door is in motion, the only way to stop it is using the key fob or the dashboard switch). The child safety locks should disable the interior door handle to both open and close the power sliding doors.
- Lindenhurst, IL, USA
Door opened twice while driving, small children were siting in the car. Electronic sliding door does not close completely. Often have problems shutting it all the way, have had it "repaired" to no avail. Company seems aware of the probem as the dealer repaired a body ding resulting from manually shutting the door. No injury has occured yet, but it is a dangerous situation.
- Pittsfield, MA, USA
Vehicle is experiencing problems with the electrical door locks. When the weather is very cold, the sliding doors will not open. It will make the beeping sounds as if the doors are to open, however, they do not open. Owner contacted the manufacturer who suggested that the owner use a hair dryer to help open the doors. Provide further details.
- Connell, WA, USA
My Honda odysey van's both slidiing doors sticks on cold weather. Unable to open for days. It is important saftey issue, with kids inside the van especially incase of an accident.
- Gallup, NM, USA
The handle of the passenger-side sliding door of our Odyssey broke at just over 36,000 miles after repeated attempts to open the door that has been stuck almost every week for over two years. This is a safety problem because at times we have been unable to open the door from the inside or outside to get our children out of the vehicle quickly. My brother owns an Odyssey and the door handle also broke on his sticking sliding door. Our vehicle was reported to lia Honda when it had 4,748 miles on it. They told us to lube the doors continually. It didn't help! every time we brought the vehicle in for service work we reiterated the continuing problem with the sticking door. They continued to state it is a maintenance problem that we must deal with and they would not list it as a warranty visit. Nothing they suggested worked, particularly on hot summer days when the weather stripping behaved like glue. The american Honda personnel we spoke to on August 18th told us that this is a known problem and that Honda would cover it even though the vehicle was off warranty because we were unable to get the lia Honda dealership to resolve the sticking problem after numerous visits under warranty. As of today, August 20th, katherine meyers of american Honda has totally contradicted what the other Honda representative told us and states that the sticking door has nothing to do with the broken handle and is not covered under warranty. I told her this has been a long standing safety issue and she stated that american Honda is unaware of that. I see from the nhtsb web site that the following previous complaints are pertinent to this situation: 768792, 8018462, 8021100, 10007658, 10015774, 10023137, & 10038220.
- North Tonawanda, NY, USA
The sliding door opened without warning.. the sliding door failed to open, however the opened due to vibration when driving. The defect was due to the metal door sticking to the rubber seal.
- Plainsboro, NJ, USA
While trying to open sliding door from outside door become jammed. Dealer has been contacted three times, and repaired door, but problem returned.
- Scottdale, AZ, USA
- Pasadena, CA, USA