2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A few months after purchasing a Honda Odyssey car the air conditioning stopped working as we were driving down the road. The service technician was unable to duplicate the problem. On more than one occassion the service technician was able to replicate the problem and insisted that if it were to happen again he would replace the entire air conditioning system(only to find out the next time it happened he no longer worked there and the whole process had to start over again). Most recently my mothers three small grandchildren were in the vehicle when the air stopped working.the temperature outside that day was around 80 degrees. They drove straight to the dealership again. The service technician was able to replicate the problem again but cannot find the cause of the problem. This is extremely worrisome to me as my mother has very bad allergies that trigger her asthma. Each time my mother has taken the vehicle in (5 times that I know of) they keep her car and provide her a loaner car for up to two weeks. This last time she offered to trade the loaner car a newer Honda Odyssey van for her vehicle since the air conditioning works in it. The dealer told her that she would have to pay more money for this vehicle because he wouldn't be able to keep hers on the lot because there was too much liability. So he wants her to drive a vehicle that has no air conditioning, and everytime the air conditioning goes out bring it directly to the dealership to be evaluated, prolonging her exposure to allergens, which could cause her asthma to get aggrevated, not to mention the possibility of heat stroke or heart attack in the summertime in the South.she purchased the vehicle from piedmont Honda in anderson, SC. If someone could please let us know whether this car is considered a lemon and whether or not we have any legal recourse we would greatly appreciate it.
- Easley, SC, USA
- Cleburne, TX, USA