The contact owns a 2004 Honda Odyssey. The contact has to hold the nozzle to add fuel to the tank. The fuel warning indicator light has been illuminated for two weeks. The dealer diagnosed the vehicle for NHTSA campaign id number 04V420000 (fuel system, gasoline:delivery:fuel pump); however, they did not indicate the results. On October 18, 2007, the dealer stated that there was engine failure and air conditioner wires were hanging, which could possibly be related to the coolant system. The contact was responsible for the cost to diagnose the failure. The estimated previous failure was on September 12, 2007. The most recent failure was on October 29, 2007. The failure mileage was 38,000 and current mileage was 39,500.

- Plainfield , NJ, USA

Vehicle will stall sparadically within the first five minutes of driving. Vehicle can either be cold or previously driven and stall will occur. Once stall occurs the engine will restart without a problem. Stall can occur as many as three times daily or not for several days. At a stop sign I pressed the accelerator to turn onto oncoming traffic going at approximately 60 mph and the vehicle stalled in the inetrsection. Both my young children and I were nearly killed. The problem has been reported to the dealer and Honda as well. Vehicle has been to the dealer for service on this issue four times and dealer is unable to reproduce the problem. Problem is now ongoing for the past two months. This should be a real safety concern to Honda as well as all Odyssey owners.

- Mokena , IL, USA

My van continues to stall. The fuel pump and fuel pump relay was replaced in late September, but the van continues to have the same problem. It will start, run for 1-3 seconds, and shut down. It will take anywhere from one try one hour worth of tries to get it to start up again. The van has left my family stranded on several occasions. I have contacted the Honda dealer, and they tell me this is normal. I don't believe a vehicle with 7000 miles normally does not start, and can take up to one hour to start. They also have told me that I am flooding the vehicle-even though I am not touching the footfeet and have always driven a fuel injected vehicle. My husband and I are to the point that we do not even want the vehicle, but our dealer does not seem to take us seriously. I read a complaint that a customer filed stating metal was sent throughout her vehicles fuel lines. How can the service department check to see if this is what has happened to my vehicle. The service department continually tells me they can do nothing unless the service engine light comes on. This has yet to happen. I am very tired of being stranded by my brand new vehicle.

- Dysart, IA, USA

Consumer stated after recall repairs on the fuel pump was performed vehicle continued to stall. Dealer stated that was normal.

- Dysart, IA, USA

Recall campaign: Fuel pump connector, vehicle would not crank at times. Vehicle was only a few weeks old and would not crank. Recall campaign id number : 04V420000.

- Wilmer, AL, USA

NHTSA recall 04V420000 subject: Fuel pump. No parts available until December 21, 2004.

- Cedarhurst, NY, USA

NHTSA recall 04V420000 subject: Fuel pump. No parts available until January 25, 2005.

- Staten Island, NY, USA

My family and I were on a vacation in our 2004 Odyssey. Our vacation was almost 2000 miles, round trip. When we were nearing our destination, our vehicle suddenly began to lose power when we would try to pass. It was getting so bad that we decided to pull off at a Honda dealership along the interstate. The serviceman jumped in the vehicle and it did not act out of the ordinary. He told us that likely a computer chip was off and needed resetting, so if it did it again, to be sure to pull off the interstate and shut off the vehicle. We proceeded another 60 miles or so without incident. Upon our return trip a week later, the van did the same thing. It was getting so bad that we could only go 45 miles per hour in the passing lane on the interstate. (keep in mind that our van had less than 3,000 miles on it when we left for our trip.) we pulled off a few times to try to "reset" the vehicle, to no avail. Finally, we knew we would not make it home. At that point, our engine light and tcs lights came on and stayed on. We pulled off at another service center, at which point our van totally died. We had to have a tow, a taxi, and get a hotel since it was Sunday. It turned out that the fuel pump failed and sent metal throughout the system. They had to flush the tank, hoses, etc., replace the fuel pump, and replace a couple of fuel injectors. The vehicle was out of service for eleven days. We are now fearful that there is engine damage that won't show up until after the warranty has expired. So far, Honda has paid for the repairs and our rental car home (we think), and they said they would pay for the tow and the hotel but will not pay for the cab, the extra meals out, all of our phone calls to make arrangements, etc. They basically said that it is not their fault that we were so far from home when the vehicle failed. We totally distrust our van and don't like Honda of America's attitude.

- Waukee, IA, USA