We thought we were getting a brand new Honda from the factory, just like we did when we leased our 2000 Honda Odyssey. But the salesman said, " they were able to get our Honda from the Reddell Honda Dealership. It was about 40 miles from Crest Honda. We noticed it had few chips out of the paint then. The salesman said, "that probably happened on the drive over from Reddell. We believed him. But then later, maybe 5,000 miles later, we saw places on the front that had chipped. Then, we saw rust spots. Then, maybe, 25,000 miles, we saw paint chipped on the back bumper. Now, after 100,000 miles, there are about 70 chipped places.

Contacted Honda Corporation about the problem. They wanted me to take it to a local dealer to have it looked at, get pictures and estimate of cost to fix so that Honda America could look at the problem. The pictures match exactly to the paint problem on the Warranty extension that was issued May 08 for Blue vans. Even the dealership admitted it. Honda America admitted they saw the pictures but would not pay for the total cost for fixing this issue.

Honda's quality is no where near where it was ten years ago. If you are thinking of purchasing a Honda please consider another automaker.

I took my vehicle into darrel waltrip honda in Nov for this problem svc manager informed me that my paint was not "flaking" in affected area. called Honda complaint dept and started a claim. talked to others and they rec. taking to another Honda dealer, so took to crest honda once again no conclusions. Honda is trying to say that since my front bumper was repainted and that they "blended" on the fenders which was no where near the problem is (same problem and place pictured in the tsb on inner fender but now is peeling onto exterior of my driver fender) but said that now mine is not covered. the bad thing is I first took this to crest when i first purchased and was told no not bad enough to worry a/b also mentioned at this time vehicle only had 36,5xx that has power steering problem same as tsb referring to replacement of the p/s pump and reservoir replacement svc rep. said NO out of warranty by 5xx miles so i would have to pay almost $800 for repairs, then i showed him the paint problem then he stated was not in the affected area and only gave me the first page of tsb (that did not show any pics) i feel that Honda should own up and warranty the problem . it is VERY clear that this is NOT an area that was repainted and they are using that as an excuse not to pay, from what i've read on the net and talking to local body shops this is VERY common problem and is why they have "extended" the pain warranty.. all i want is my vehicle fixed that i paid good money for and i thought i spent it on a good brand of automobile but looks like i was totally mistaken. if anyone knows how to contact someone higher up in Honda customer svc. please let me know b/c you cannot get resolution with the customer svc b/c they are the "middle men" and you can't talked to anyone else besides dealer and they will NOT give you any other number but the customer svc. # thanks. Jason