49k on vehicle. Went to start, everything clicked on, but vehicle did not start. Checked battery, fuses, relays, all ok. Checked shifter position. Could not figure out. Had towed to dealer. Starter went out. They charged me for a reman starter $300 and $250 for labor. I checked online for the labor, 3 sources showed 1 hour. I asked 'why the difference' Honda said the other sources (AllData/Mitchell/Chilton) were not enough. I stated well you could be 'too high', service writer blew me off. They were going to charge me 1hr ($100) for diagnostic if I removed the vehicle from the shop. So, figure in tow/diagnostic they burned me for an additional $150. I will never again take to a Honda dealer who charges above stated and published labor times.
49k on vehicle. Went to start, everything clicked on, but vehicle did not start. Checked battery, fuses, relays, all ok. Checked shifter position. Could not figure out. Had towed to dealer. Starter went out. They charged me for a reman starter $300 and $250 for labor. I checked online for the labor, 3 sources showed 1 hour. I asked 'why the difference' Honda said the other sources (AllData/Mitchell/Chilton) were not enough. I stated well you could be 'too high', service writer blew me off. They were going to charge me 1hr ($100) for diagnostic if I removed the vehicle from the shop. So, figure in tow/diagnostic they burned me for an additional $150. I will never again take to a Honda dealer who charges above stated and published labor times.
- J M., Richmond, VA, US