10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 48,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Honda Odyssey 2007 liftgate non-powered lift struts failed instantaneously. This caused the heavy liftgate to no longer stay on the open/up position. Honda (under extended warranty plan) replaced both struts. Within several months, struts again failed and were replaced by Honda. On 11/3/2013 this struts again failed instantaneously (used without problems around 2pm), failed at 4:30pm. This is less than two years since last replacement for a major functionally necessary component of the mini-van. Honda was contacted and claims there are no known defects with the struts and that they are "far" outside the replacement warranty window of 12 months. It would same Honda uses defective or inferior parts for these struts. Honda support rep. Told me that if I felt the struts were not high quality and effective in holding the liftgate up I should look for 3rd party manufactured struts that filled my needs better. Very surprised by this response that Honda would tell me to get "better" parts outside if their own liftgate struts are not up to the job they are designed to do for years without failure.
- Glen Allen, VA, USA
The contact owns a 2007 Honda Odyssey. The contact stated that the tailgate failed to stay open. The vehicle was not repaired and the manufacturer was not notified. The approximate failed mileage was 87,000. Updated 09/05/13 the struts that supported the hatch failed. They were replaced at the local dealer. Updated 09/05/13
- Mahwah, NJ, USA
The lift gate gas filled struts on our 2007 Honda Odyssey have failed. The lift gate will not stay open to pack the van for trips and requires some sort of prop to stay open. The gate has fallen twice off the prop and hit me, not seriously, but it hurt. It's heavy. I see that later models have a recall associated with similar problems but the 2007 does not as of yet. (NHTSA campaign #12V062000, action # PE11034).
- Tucker, GA, USA
The contact owns a 2007 Honda Odyssey. The contact stated that while opening the rear liftgate, the hydraulic system on the gate failed. The contact had to then manually open the rear lift gate. The vehicle was taken to an authorized dealer where it was in the process of being repaired. The failure and current mileages were 75,000. The VIN was unavailable. Updated 09/02/11 updated 10/31/11
- Oak Ridge, NJ, USA
The contact owns a 2007 Honda Odyssey. The contact stated that the rear strut support for the rear hatchback failed without warning. The dealer was contacted and both rear strut supports were replaced. The contact did not inform the manufacturer of the failure. The current mileage was approximately 48,500 and the failure mileage was approximately 47,500.
- Sharpsburg, GA, USA
Rear liftgate struts on 2007 Honda Odyssey experienced sudden failure causing the rear liftgate to suddenly close on person standing beneath. Saturday 08/07 liftgate was functioning properly, lifted and closed no issues. Sunday 08/08 opened the liftgate and proceeded underneath as the liftgate came crashing down. No longer has strut assist to open or support liftgate in open position. Struts are manufactured by stabilus part # 6826ur 0810N 251/06 A5 also has this number 74820-shj-A012. There is a safety recall for this exact issue in the 2005 Honda Odyssey NHTSA action number EA08015. Contacted dealer and scheduled an appointment to fix - at my own expense - as there is no recall notice for the 2007 sudden strut failure.
- Framingham, MA, USA
The contact owns a 2007 Honda Odyssey. The contact stated that the struts that hold the rear lift gate hatch failed and the lift gate would no longer hold in the upright position. The dealer was not contacted and the vehicle was neither diagnosed nor repaired. The failure and current mileages were 37,105.
- Virginia Beach, VA, USA
The contact owns a 2007 Honda Odyssey. The contact stated when lifting the trunk lid, the lid would not remain in the open position and struck her in the head. The vehicle was not repaired and the failure became progressively worse. The dealer advised there were no recalls for the vehicle. The contact spoke with an independent mechanic who advised the stalls would need to be replaced. The vehicle was not repaired. The failure and current mileages were approximately 60,000.
- Arrington , TN, USA
2007 Honda Odyssey has ongoing brake pedal problems. The consumer stated the pedal was soft and it would drop from under her feet. The dealer bled the brake system. The rear hatch did not stay up on its own. The dealer replaced the struts on the hatch.
- Petaluma, CA, USA
- Albuquerque, NM, USA