10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,525 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2007 Odyssey with soft brakes. The recall fix was done in summer 2010. About late November 2010 early December 2010, I noticed the brakes felt soft again. On 12/13/2010, I took car into Honda dealership for a rotation/oil change and to check the brakes. Again, there was air in the brake line. The same problem again that the recall solution was supposed to fix. Supposedly it was fixed this time. I drove it home, about 6 miles, and parked it for about 5 minutes. My wife got in the vehicle and drove about 1 mile when she called saying the brakes were randomly going from really soft to her not being able to press the brake pedal an inch. She immediately parked the car and was scared to death. Ultimately, we had it towed back to the same Honda dealership. Prior to the tow, the vsa light and vsa indicator stayed on and then went off. All this info was provided to "mike" at the Honda dealership...immediately...and I mean immediately...Honda agreed to pay the tow, fix the problem and provide me a rental. The car is to be fixed on 12/14/2010. This is not good. Honda corporate.....are you listening....you have a serious problem...you know it....fix it before you end up in court paying millions in miserable comfort to relatives of lost loved ones...by the way my wife and kids are in that vehicle everyday...get my point?
- Columbia, SC, USA
On July 12, 2010, I took our 2007 Honda Odyssey) mel rapton Honda for the brake recall requested by Honda America. I was called at 12:20 P.M. by your service department and advised that the vehicle was ready to be picked up. At 2:00 P.M., I arrived, picked up the vehicle and proceeded to maita Toyota to pick up my husband where he was having our Toyota serviced. As I approached the very first stop light at fulton and the entrance to I-80, I applied the brakes and with my foot pressed completely to the floor and the vehicle did not stop. I ran the stop light, and was very fortunate that I did not hit anyone. At the second light I came upon at auburn and fulton was green and I made a right hand turn into the Toyota dealership where I once again could not stop the vehicle and hit the concrete parking barrier, scratching the front right bumper. I promptly called my husband and informed him I thought something was wrong with the vehicle, but was not sure what to do since my assumption was the brakes were fully inspected and functional prior to me leaving mel rapton Honda. I called back to mel rapton service department, leaving a message for the service advisor anthony motley that something was not right with my brakes. The service advisor called me back asking that I drive the car back to mel rapton, even though I stated I believed that I had no functional brakes beyond the emergency brake. I cauiously drove the vehicle back, I had to apply the emergency brakes twice in order stop the vehicle and avoid running any more red lights or hitting other vehicles. I was shocked that your service advisor suggested that I drive the vehicle back to the dealership when there was some problem with the braking system. The vsa modulator light came on as I drove the vehicle back. They said they "repaired" the vsa and brakes, but never the damage to the front of the vehicle, mel rapton refuses to respond to requests for repairs and Honda America isn't helping.
- West Sacramento, CA, USA
The contact owns a 2007 Honda Odyssey. The contact stated while parking the vehicle and depressing the brakes, the vehicle would not respond. The contact crashed into a wall. He was not injured. A police report was filed. The manufacturer was not notified of the failure. Prior to the crash, the vehicle was repaired at an authorized dealer under NHTSA campaign id number: 10V098000 (service brakes, air). The current and failure mileage was approximately 21,500.
- Cambridge, MA, USA
The contact owns a 2007 Honda Odyssey. The contact stated that they have taken the vehicle to the dealer three times to have the brakes repaired under campaign number 10V098000, service brakes. Each time the vehicle was repaired, the brakes worked for a few days and then failed again. The dealer wants to perform diagnostic testing on the vehicle a fourth time, but the contact doesn't feel that will remedy the failure. The failure mileage was not available. The current mileage was 45376.
- Fomers, CT, USA
The contact owns a 2007 Honda Odyssey. While braking from approximate speeds of 45 mph, the brakes fell much farther into the floorboard than usual. He assumed the failure had occurred due to depressing both the brake and accelerator pedal simultaneously. The dealer made unknown repairs under NHTSA campaign id number: 10V098000 (service brakes, air) but the failure persisted. The contact stated the failure would occur whenever the brakes were depressed. The vehicle was neither repaired nor diagnosed for the failure. The approximate failure mileage was 34,000 and the current mileage was 34,900.
- Naples, FL, USA
The contact owns a 2007 Honda Odyssey. While traveling at 22 mph, the contact applied the brakes and noticed that they hesitated to engage but returned to normal a few seconds later. The vehicle was taken to an authorized dealership where the repair for recall 10V098000 (service brakes, air) was performed. The current and failure mileages were approximately 30,000.
- Andover, MA, USA
- Waxhaw, NC, USA