Local Honda Dealer, Roanoke Rapids, NC said problem was motor mounts. Honda agreed to pay one half of cost to replace motor mounts. My cost was $600.00 in round numbers. Problem still occurring. Took back to dealer. Dealer said it is something I have to live with. Called Honda Corp. My case worker said I needed to discuss with Service Manager and Area Representative. Service manager said since I did not purchase the vehicle from them they would no longer be involved and the Area Rep would not consider my case because I am not the first owner. Honda's Tech Line doesn't know what the problem is. I was given another 2007 Odyssey to drive. I drove for 70 miles and it also was jerking. I am surprise that Honda cannot figure this out. I am also disappointing in the local dealership's Service Dept.
Local Honda Dealer, Roanoke Rapids, NC said problem was motor mounts. Honda agreed to pay one half of cost to replace motor mounts. My cost was $600.00 in round numbers. Problem still occurring. Took back to dealer. Dealer said it is something I have to live with. Called Honda Corp. My case worker said I needed to discuss with Service Manager and Area Representative. Service manager said since I did not purchase the vehicle from them they would no longer be involved and the Area Rep would not consider my case because I am not the first owner. Honda's Tech Line doesn't know what the problem is. I was given another 2007 Odyssey to drive. I drove for 70 miles and it also was jerking. I am surprise that Honda cannot figure this out. I am also disappointing in the local dealership's Service Dept.
- Columbus J., Roanoke Rapids, NC, US