6.9
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 93,050 miles
- Total Complaints:
- 17 complaints
Most common solutions:
- repaint (10 reports)
- not sure (5 reports)
- got rid of car (1 reports)
- repaint bumper (1 reports)
For the last few years the paint on our white Honda Odyssey has been chipping away in large chunks. What started as 1 small spot has turned into large and multiple areas on the roof, drivers door and sliding door. I am no longer proud to drive around in my vehicle and have passed other Honda's on the street that sadly look exactly like mine. I researched Honda complaints when our issue started and found that I was one of many having this problem and found that Honda would do nothing to fix it. This is shocking to me as all of us are driving advertisements for the Honda company! Knowing the paint could just start chipping somewhere else on the vehicle makes fixing it a waste of my hard earned money so it just continues to get worse. My research shows that there has been a recall for blue paint but not for white as there apparently has not been enough complaints...so here is mine. We currently have 4 Honda's in our fleet of 5 vehicles and had 2 other Honda Odysseys before this one. Honda has been our first choice in the past but since they don't stand behind their product we will no longer be loyal. I am ready to drive something I can be proud of again.
- Kim U., Lincoln, NE, US
I paid right at 30,000 dollars for the Honda Odessy Van. The paint is peeling off in several places and I have taken excellent care of the van. I want Honda to step up and do the right thing. I will never buy another Honda again and I am warning everyone I know about this bad problem telling them not to buy a Honda because the company will not stand behind it. The peeling is getting worse and it looks horrible!!
- Margie M., Supply, NC, US
The paint peeling off is very significant, exclusively on the roof in between the top of the windshield and the moon roof. I have called Honda on this issue and checked their recall site, and they say there are no recalls or service bulletins on this issue, and in fact it has never been reported. The paint is coming off in sheets in areas that wouldn't be touched (i.e., door, hatch, etc.) so I'm confident this is a manufacturer defect and not use/abuse. I would encourage other Honda owners to call in and register a complaint at 800.999.1009.
- David D., Manville, US
Last year paint started coming off in patches throughout the year on my white 2008 Honda Odyssey EX-L which I bought new from the dealer. It looks horrible. This is in contrast to a Ford Crown Victoria white station wagon I had for 18 years which had no paint problems. I think Honda should give my Odyssey a new paint job as something obviously went wrong with the original paint job.
- Annie M., San Antonio, TX, US
Paint was flaking off in small areas; near the license plate, on the corners of various panels. This was occurring since I bought the car in 2013. This was tolerable. I touched it up with touchup paint. The last straw was today dec 30th 2016. Paint was peeling off the roof in large chunks. I currently own 3 Hondas and I have only owned Hondas, but I an extremely disappointed that there is no recall for this obvious quality issue.
- Johnny V., Chateauguay, QC, Canada
In 2011, I made the decision to invest in a "quality" minivan for my growing family. At the time I thought a Certified Used Honda Odyssey was the way to go, and wow have they proven me wrong. After 3 years I saw a small chip on the hood. Within weeks 4 other spots suddenly chipped away in huge pieces on the left front fender and hood. I thought, no problem this was obviously a manufacturing defect and Honda will probably fix it. I took the Car into my local Honda dealership (Don Jacobs in Lexington, KY) and they agreed. The guy was very nice, took pictures and said it was clearly a MANUFACTURING defect and they had fixed several blue vans with a similar problem. The claim was submitted to the regional office for approval and to his and my surprise it was denied.
I called Honda directly and asked why my claim was rejected and they said they hadn't received enough complaints on the white models to justify a recall. The blue vans were under recall but not the white!! Are you kidding me?! I'm a Chemical engineer and I know the painting process, drying, curing, and most of the raw materials are the same between the two and its just a different pigment to get blue. Maybe with additional pigment to get blue it's more susceptible to chipping but the pigment isn't the root cause.
To top it off the regional manager asked me how many Honda's I had owned in the past. I told her this was my first and she said "ok". I asked why that mattered and she said if I had owned multiple Honda's there would have been more she could have done. Like a loyalty program I guess, but I guarantee you I won't be making that club because I'm never buying another Honda again. I would advise other people to stay away from these vans too, unless you're a part of the Honda club!!!!
- Chris J., Lexington, US
I thought Honda was supposed to make a good car. The paint is peeling and bubbling off of the hood and part of the roof. And it's actually starting to rust. Apparently they forgot how to paint one. Was quoted over $1500 to reapaint it.
- Will K., Greenville, SC, US
A five-year-old car (at the time the problem began to present) should not begin peeling and chipping in Maryland's relatively mild weather. The dealership said it was not covered in my extended warranty (but of course!!!). I will seriously rethink getting another Honda.
- Eileen H., Annapolis, MD, US
The paint is peeling in LARGE chunks off the roof and the back tailgate.
- Margie S., Palmyra, VA, US
THE HONDA CIVIC HAS A PAINT RECALL BUT NOT THE ODYSSY? THE PAINT ON THE HOOD IS COMING OFF IN LARGE PIECES.
- ablake3725, Buford, GA, US
Just finished pay off the car, paint should last longer, this will stop me from buying a Honda in the future.
- Michael C., Makawao, HI, US
We bought the Honda Odyssey Touring because Honda was supposed to be reliable. There is a recall for paint but it is only the blue vehicles. Obviously there is an issue with the white ones also. We have already had the roof painted. The paint is coming off in sheets. Ridiculous!!!
We paid out a great deal of our hard earned money for this van. I think Honda should fix their mistake! We are starting to look to replace our other vehicle and were leaning towards Honda but after this ordeal we feel that going with another company would be in our best interest. How can a company not admit fault when it is so obviously their fault. Who has the money to rake out that kind of cash? It makes Honda look trashy having so many vehicles driving around without paint.
- Keeley M., Zanesville, OH, US
I bought this vehicle used in August of 2012. In December the paint on the roof pelled off in a very large section all at once. I contacted my local Honda dealership West Hills Honda in Bremerton, WA. The service manager took photos and said he sent them to the district representative. The response was they were not willing to help with the repair because the vehicle was no longer under warranty and because I had bought the vehicle used. The other interesting thing was the service manager said they might have been able to help had I bought the vehicle from their dealership. I was disappointed with the way the dealership handled the situation and how the Honda representative gave such a quick no without even looking at the problem thouroghly. I called Honda back myself and filled a complaint with Honda Care. They said a representative would be visiting the dealership in Bremerton, WA on January 28th and I made an appointment to bring the vehicle in at 1:00pm that day. I received a call Monday January 28th at 11ish in the morning letting me know the Honda representative would not be making it to the dealership in Bremerton, WA that day and I would be getting a call to reschedule. I have not gotten a return call yet from Honda. Funny thing is they called me every week for a month to touch base with me and confirm I was planning to bring the vehicle in. I have owned many Hondas over the years and I am not sure I will in the future.
- Keith W., Port Orchard, WA, US
Our Honda Odyssey isn't even a year old, has been parked in a garage when not doing errands around town, has never driven in the snow and salt/sand, has never been on a long trip, and now has no fewer than 8 (EIGHT) rock chips in the paint. The largest is the size of a penny and growing. I had a truck and a car both of which I put 100,000 miles on and when I got rid of them they maybe had 5 dings each none of which were peeling.
So we took the van to the dealership and they indicated that it was completely normal wear and tear to get that many chips and to have chips flake. To me it is absurd that a brand new vehicle should have such a crappy paint job. Honda is completely unwilling to fix it on their dime and I'm wondering how the van will look after 50,000 miles (probably like a teenager with a really bad case of acne. NOT HAPPY AT ALL WITH THE PAINT!!!!
- Craig H., Reno, NV, US
Our new Odyssey rear bumper paint started chipping off as soon as we got the vehicle. It is a white bumper with black under it so that it is rapidly becoming spotted. The factory rep from eight feet away stated it is not a warranty problem. He never even got close to look. His job is obviously to avoid warranty claims.,
. I took out my camera and the Honda of America's factory rep ran into the dealership and never came out. What a crappy way to handle their clients avoid their responsibility. We had other problems including water leaking through the window Apillar when it rains.
I would never buy another Honda with a factory that doesn't stand behind it's products. When you buy from Honda you are sending the profits out of the USA and Honda doesn't back their products. Honda's quality is not there anymore.
- Bill D., Surprise, AZ, US
Paint has been peeling off of my 2008 Honda Odyssey for several years. When it first started I had it back to the dealership and they told me there was nothing they could do about it unless I paid out of pocket. $28,000 for a van that now looks like crap. I have never had this issue with any other car. I cannot afford to get it repainted so it is a warning to others that they also might have this issue if they buy a Honda Odyssey. I am quick to tell everyone how Honda is not taking care of a known issue.
- Patti O., Levittown, US