My car was stationary, and someone hit it on the driver side and sped off. They backed into me hard though and messed up the back driver side door off won't open

- Missouri City, TX, USA

The 2008 Honda Odyssey exl was parked in the driveway. The rear hatch suddenly fell on my back & shoulder when leaned in to get bags from the trunk. I had to struggle to lift the heavy hatch to get out. Took the car to Honda dealership. Dealership said there is no warranty/recall and will have to order the replacement struts. Cost for parts was $171.40, plus labor. Called Honda of America recall 800-999-1009 and informed them of the issue to make them aware of the safety problem. Honda of America regional manager based out of ca, seth called back (7/20/18) who said this an old van that is long out of warranty and implied normal wear & tear issue. When we said there appears to be a recall issued for this very same problem on 2008 & 2009 Honda Odyssey models, was told our VIN # is not covered by the recall even-though it appeared to us to be same problem. Told there is nothing Honda can do. Being a life long owner of Honda vehicles past and present, I did not expect such apathy and disappointed by Honda's lack of customer service and concern for consumer safety. Prior to this incident, we were not aware that there may be an issue. At minimum, safety notice should have been sent to all 2008 Honda Odyssey owners to make them aware as this is not the type of normal wear &tear requiring replacement.

- Vienna, VA, USA

The contact owns a 2008 Honda Odyssey. The contact stated that the rear lift gate door would independently open. The contact would experience difficulty in manually closing the lift gate door. The vehicle was taken to an authorized dealer, who diagnosed that the rear struts needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign id number:12V062000 (structure) due to the authorized dealer stating that the failure was only associated with the power lift gate models. The contacts stated that the vehicle had experienced the same failure as the power lift gate and on numerous occasions. The manufacturer was notified of the failure. The approximate failure mileage was 92500... updated 06/03/14 updated 06/13/2014

- North Charleston, SC, USA

The contact owns a 2008 Honda Odyssey. While driving the vehicle will drift to the left and right. This condition reduces his ability to control the vehicle. The vehicle was taken to the dealer, and the vehicle was realigned five times, the power steering system was replaced, and a set of tires were replaced. After all of the repairs the technicians stated that the failure was a normal characteristic of the vehicle. He was advised by the manufacturer to pursue the lemon law. The failure mileage was 5. the current mileage was 24,000. Updated 01/20/10 updated 01/22/10.

- Pasadena, CA, USA

I purchased a brand new Honda Odyssey (2008) in Dec. 2008. The vehicle has a steering problem and will not drive straight. After making a right-hand turn the vehicle pulls right and after making a left-hand turn the vehicle pulls left. Honda has been unable to correct the problem after 4 attempts. They have replaced the entire rack and pinion system twice. They have replaced the power steering system, and the struts. None of these solutions have resolved the issue.

- Cypress, CA, USA