8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 4,000 miles
- Total Complaints:
- 1 complaints
Most common solutions:
- replaced hatch motor assembly (1 reports)
This problem may be covered under warranty. Ask your Honda dealer.
8.0
pretty badThis problem may be covered under warranty. Ask your Honda dealer.
This was a minor issue that ended up taking 5 trips to the dealer to repair. They did not diagnose the problem correctly, fixed items that did not correct the problem the first 4 times, and each time let the vehicle out of the shop with the same rattle. This was an obvious rattle, not intermittent. First fix was a loose parking brake cable. Second fix was a missing clip in the hatch. Third claim was...we can not reproduce the rattle. Fourth claim was...its a loose license plate, which they did not tighten. Fifth time was a charm as they finally replaced a faulty hatch motor which resolved the rattle. Service manager was very attentive to problem after the 4th time and repaired it satisfactorily...but still how can a car go out of a shop 4 times with same rattle? Obviously a quality control issue.
- montej, Derwood, MD, US