There is no rhyme or reason we can find as to why this door will not close each time and stay closed. By the time I get my phone out to video - it closes. Thankfully, it does not open while I am driving. I have to make sure and press it when it appears it will finally close securely to make sure so it will lock. I have come out of a store and it be wide open before I realized this defect. There is nothing in the track, nothing preventing it from closing. I have taken it to the dealership where I purchased the vehicle and it will never do the almost close then reopen for them as it does with me. I will continue to try and get a video of it when it is happening and get it posted here. I have grandchildren, and my concern is for them as well as the potential for easy entry by anyone I do not want in my vehicle when I am away from it. Thank you for the opportunity to say something about this here. Is anyone else having this problem?
There is no rhyme or reason we can find as to why this door will not close each time and stay closed. By the time I get my phone out to video - it closes. Thankfully, it does not open while I am driving. I have to make sure and press it when it appears it will finally close securely to make sure so it will lock. I have come out of a store and it be wide open before I realized this defect. There is nothing in the track, nothing preventing it from closing. I have taken it to the dealership where I purchased the vehicle and it will never do the almost close then reopen for them as it does with me. I will continue to try and get a video of it when it is happening and get it posted here. I have grandchildren, and my concern is for them as well as the potential for easy entry by anyone I do not want in my vehicle when I am away from it. Thank you for the opportunity to say something about this here. Is anyone else having this problem?
- Karen B., Greensboro, NC, US