I have a 2014 Honda Odyssey Elite with Diamond White color. The paint on the roof started peeling off despite the car being in pristine condition and well taken care of. Honda issued a service bulletin on June 1, 2019 (service bulletin 19-057) and extended the warranty on the paint of the car for 7 years from the original purchase date which I think is not long enough. Some car companies actually have 12 years warranties on rust perforation. I reached out to Honda, and surely they rejected the claim. They did not even offer partial compensation. This is going to be costly to fix as I have to perhaps paint the roof of the van. This was my second new Honda van, and it will be my last Honda vehicle.

Small portion of paint began peeling off under the rear window end of March. The area/portions of paint peeling have been gradually expanding ever since. Thus, about a month later (in beginning of May), I took the van to Honda dealer (where I regularly take the van in for maintenance) and showed the paint peeling problem. The body shop manager said there is no recall for paint peeling on this van, but they will report this problem to Honda office to see if they will pay for the repair. He did cautioned that it will take some time for Honda to respond. I’ve checked back to the manager In beginning of June, and he said Honda has not yet responded.

In the meantime, as the paint peeled off area is still relatively small, I’ve thought about repairing/repainting the affected area/panel on my own. However, the manager estimated the repair to cost $1,000, which seemed excessive, so, I am still patiently waiting for Honda’s agreement to repair/repaint the affected area/panel under warranty.

Update from Aug 30, 2019: American Honda finally acknowledged the white paint peeling problem and extended the warranty for covering the repainting cost of the affected area.

American Honda USA refuses to cover 100% this factory defect called Paint De-lamination. The white base coat is literally peeling away and separating from the ED primer cleanly. This is a WIDE SPREAD problem occurring rapidly on primarily White 2016 HRV's, 2015 Odyssey, Pilots, FIT, 2014 Odyssey & Pilot, 2013 Odyssey & Pilot and more variations & years of White Honda's all across the 50 states & Canada..

This is NOT an issue of climate or customer care of their paint. This is a straight up Factory failure wide spread and well documented.

Honda has to step up and start covering these paint failures 100%. Paint in generally, especially if well maintained should last minimum of 10 years.. Not under 5 or under 3 years..

It would be considered FRAUD to sell cars knowingly, with the paint only lasting just till the 3yr / 36mile warranty lapses.. After that Honda says you're on your own. Google the stories. The failures are growing daily.

Update from Apr 13, 2019: CBS 2 Los Angeles is now investigating further: https://losangeles.cbslocal.com/video/program/1200/4059251-2-on-your-side-peeling-car-paint/

Paint peeling on drivers side,sliding door,near bottom rear of door,about 25cm x 20cm,peeling away from primer. Underlying primer is of high gloss nature. No bond with paint. Definite manufacturer defect. Dealer says nothing they can do.Honda Canada the same. Their excuses: pressure washing, rock chip, my mileage. So I guess if you never wash your car you`re ok and trade it in before you hit 122000 km or 75700 miles to avoid peeling paint affecting the trade in value. Poor customer service at the local and national level.

Update from Jul 22, 2018: The dealer called about 2 weeks later and advised me that the paint on the sliding door would be taken care of and sure enough they had the paint redone and looking like new.I must change my evaluation of the service for this issue to excellent.Everyone was pleasant and most professional while correcting this problem.Thank you Honda

Purchased in June and in Feb the paint on hood is peeling. Dealership said Honda would pay 25% of repair but we bought the added warranty as the finance person said everything except wear items were covered BS the Honda USA rep said it was up to the dealer. The finance mgr never returned calls, but had the sales mgr call and said he would talk to general mgr. NO GOOD. This is our 2nd Odyssey and probably the 10th Honda we have owned. I am unsure what to do. Just totally sucks, van is garaged and well taken care of. Carfax showed nothing wrong. Would like to drive it thru their showroom window.

1. The paint has several 6 -10 places where there is dust in the paint or other larger objects.

   2. The paint has a heavy orange peal texture over most if not all the car.

   3. The paint on the bumper does not match the car.

   4 The paint is flaking off inside the gas cap of the car.

   5 There are waves or runs in the color coat in a few places.

   I really hate that I got a car with so many paint issues the last thing that I wanted to buy was a new car that had to be repainted. When I took it to the Gary Smith Honda (my local Honda) I made an appointment took it in and the service advisor told me that the car would have to go to a body shop to have the work done, but his service manager would have to see the car first. Then the service manager may have to get the Honda rep. to look at the car be for it can be taken care of. The service manager was not working on the Monday that I took my car to Gary Smith so I would have to bring it back for the service manager to see it. So I have two more visits to the dealer be for they can tell me what the will do. Then I will lose the car for at least a week while the paint work is done. In the end the value of the care will be affected due to the repaint and I have to take time off of work to take it to the shop 4 times.

   Gary Smith Honda has ,in the past, sent my last Honda out for paint work. I had them paint the bumper of my 03 accord when it was a year old. The first time it came back from the body shop the service advisor said that it was a poor job and it was sent back to the body shop. I never got to see the car. I just had to wait longer. When I got the car back there was overspray all over the underside of the back of the car. The overspray was cleaned off where it could be reached, but there were several spots that could not be reached. The paint on the bumper lasted about 4-5 years and the before clear coat started to peal off. I took it back to Gary Smith Honda and they had it painted for a third time. To say the least I really don't trust the body shop that Gary Smith Honda uses.

   I bought a new car because I did not want to buy problems and that is what I got. I am very stressed about this car and getting it corrected. I really think that this car should go back to the factory for inspection and training of the assembly workers. Also sending it to the factor would allow the paint engineers investigate the problem and find the cause so this does not happen on other Odysseys.

   Update from Jan 8, 2014: I had to have the roof both rear quarter panels and the bumper repainted under warrent.