At 25,000 miles, 2014 Odyssey started making a squeaking noise while braking and turning. Took it to the dealership. They 'couldn't replicate the problem' so they couldn't fix it. Drove it for another six months while the noise getting worse. Took it back to dealership where, again, the couldn't replicate the problem so they couldn't fix it. Drove it for another 3 months with noise still getting worse. Took it back to the dealership where they said that the emergency brake (which I never use) needed adjustment. Charged me $120 for the labor. Drove out of service bay and the noise started on my way home. Gave up on dealership and took van to the mechanic that my company deals with. He took the back brakes apart and immediately determined that the rear pads were wearing uneven, one was cracked, and the rotors were showing signs on uneven wear and over-heating. He replaced the pads and rotors (for a cost of $500!) and have not had the problem since. Currently fighting with the dealership to have them pay my repair cost. Honestly believe that, had they bothered to do their job the first time, the problem would have not continued to get worse and would not have cost as much to fix. And, firmly believe that it was a manufacturers defect and should be covered under warrenty
At 25,000 miles, 2014 Odyssey started making a squeaking noise while braking and turning. Took it to the dealership. They 'couldn't replicate the problem' so they couldn't fix it. Drove it for another six months while the noise getting worse. Took it back to dealership where, again, the couldn't replicate the problem so they couldn't fix it. Drove it for another 3 months with noise still getting worse. Took it back to the dealership where they said that the emergency brake (which I never use) needed adjustment. Charged me $120 for the labor. Drove out of service bay and the noise started on my way home. Gave up on dealership and took van to the mechanic that my company deals with. He took the back brakes apart and immediately determined that the rear pads were wearing uneven, one was cracked, and the rotors were showing signs on uneven wear and over-heating. He replaced the pads and rotors (for a cost of $500!) and have not had the problem since. Currently fighting with the dealership to have them pay my repair cost. Honestly believe that, had they bothered to do their job the first time, the problem would have not continued to get worse and would not have cost as much to fix. And, firmly believe that it was a manufacturers defect and should be covered under warrenty
- jennlynn373, Albuquerque, NM, US