Bought vehicle in Oct 2017. Salesman at Motorwerks said these vans never break down. In Oct 2019 vehicle stated with chugging and sputtering when we pushed accelerator. Took it to shop, they said it was the spark plugs and repaired. Then took van on trip to pick up daughter at college. As we were leaving Chicago going into Indiana, and the two lanes were going into one lane, van started same thing, I immediately thought I should pull over. As I did so the engine died, and we lost steering, but managed to pull to the side of the construction zone on highway. Had our disabled son in the van with us, so dangerous...
Went through having it towed, then went on internet to find that there had been a class action suit in CA over this identical problem. Brought that knowledge to the dealer, and they reimbursed cost, towing and did repair for free and gave us a 8 year extension, unlimited miles. What a great dealer!! Well, driving home the other night from visiting with our daughter in the next town. 10:30 PM, again had our handicapped daughter in the van with us going home. Right in the middle of the road, lights went on and then the car struggled to run. We pulled into a small parking lot. My daughter put her foot on the brake and the engine revved very high, so we turned it off. Had it towed to dealer.
Now they are saying they can’t do anything for us. I hope there is a class action suit as this is VERY DANGEROUS. I am scared to death to ever drive the van again. I will lose so much if we trade it in. Will NEVER buy a Honda again. It is a serious wrong to consumers to allow them to get away with continuing to manufacture dangerous vehicles. Anyone know a good attorney?
Bought vehicle in Oct 2017. Salesman at Motorwerks said these vans never break down. In Oct 2019 vehicle stated with chugging and sputtering when we pushed accelerator. Took it to shop, they said it was the spark plugs and repaired. Then took van on trip to pick up daughter at college. As we were leaving Chicago going into Indiana, and the two lanes were going into one lane, van started same thing, I immediately thought I should pull over. As I did so the engine died, and we lost steering, but managed to pull to the side of the construction zone on highway. Had our disabled son in the van with us, so dangerous...
Went through having it towed, then went on internet to find that there had been a class action suit in CA over this identical problem. Brought that knowledge to the dealer, and they reimbursed cost, towing and did repair for free and gave us a 8 year extension, unlimited miles. What a great dealer!! Well, driving home the other night from visiting with our daughter in the next town. 10:30 PM, again had our handicapped daughter in the van with us going home. Right in the middle of the road, lights went on and then the car struggled to run. We pulled into a small parking lot. My daughter put her foot on the brake and the engine revved very high, so we turned it off. Had it towed to dealer.
Now they are saying they can’t do anything for us. I hope there is a class action suit as this is VERY DANGEROUS. I am scared to death to ever drive the van again. I will lose so much if we trade it in. Will NEVER buy a Honda again. It is a serious wrong to consumers to allow them to get away with continuing to manufacture dangerous vehicles. Anyone know a good attorney?
- Maureen D., Barrington, US