10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 17,547 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap-??s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we-??re outside the 5yr 60,000 mile warranty, but you can-??t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Leesburg, VA, USA
The sliding door is having issues and is not stopping as my child is exiting the vehicle he had almost been crushed by the door.
- Bridgewater, MA, USA
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
- Gaithersburg, MD, USA
Less than 4 months after having a thorough engine inspection, the engine developed an oil leak which caused piston rings 1-3 to fail. The car immediately began shaking, flashing caution lights, flashing a notice the FCW System failed and jolting while in idle.
- Alexandria, VA, USA
Sliding passenger side door fell off of the track, pulling part of the exterior off of the car. Door was left hanging from the car.
- Grovetown , GA, USA
My family was recently faced with unnecessary added stress with what appears to be a design flaw in the child safety lock feature on my 2016 Honda Odyssey purchased in 2019 from Ed Napleton Honda in Illinois. I felt the need to bring my concerns to your attention as I-??m concerned for not only my son-??s safety, but any other families that could face a similar frightening situation. Last weekend, while I was driving the car on the interstate outside of Cedar Rapids, Iowa, despite having turned the child safety locks on, my seven year old was able to squeeze his finger in between the space of the door and the side panel to reach the child safety lock, flip the position to un- locked, and open the sliding door while I was driving 70mph. I was very fortunate that I was able to pull over and call for safety assistance; however, it goes without saying that this situation could-??ve ended much differently. Upon returning home, I took video of my older son being able to recreate the situation by manipulating the child safety lock from inside. I have this video if you want to see it. I purchased what I believed to be a vehicle full of adequate safety features. Now, I-??m extremely concerned with my ability (or lack thereof) to safely transport my son at this time knowing this design flaw exists. I urge you to escalate this issue for immediate recall consideration to avoid potentially dire consequences.
- West Des Moines, IA, USA
My auto lights on dash keep flashing even though the car is off. This only happens every time I set car alarm and after couple minutes it starts to sound and all the dash board lights flicker car turns on it-??s own. I open the front trunk and heard noise from fuse box. The Honda service tech said their is an issue in the control unit. I had heard a recall about an issue on 2018-2020 cars but not my year. This has been the second time this issue comes up. First time the battery ran out of power so the Honda technician change battery after I only had the car less than 2 years. Then a new battery was instal. Since first time this happen I thought it would be battery again but was informed that it-??s power control unit that-??s causing this self control flickering on its own. I am concerned that while on road the car might suddenly stop and not function if this flickering happens.
- Sun Valley , CA, USA
Left sliding door unlatched while driving at the speed of 55 miles per hour. This has happened twice on my car.
- White Plains, NY, USA
Power sliding door is popping open after closing
- Pflugerville, TX, USA
Car was parked in parking lot. I unlocked side doors and placed my purse with my key fob inside and strapped one 4 year old into one car seat in passenger middle seat and then another 4 year old in driver's side middle seat carseat. I hit the door close buttons respectively. I then went to open the driver's side door to enter and the door was locked. I then tried the slider behind me and that was locked, too. I walked around all the doors of the van and all were locked. The key and the preschoolers were all in the car. I coaxed one 4 year old who could get out of his car seat to climb up front to unlock the door manually but upon me watching the door would not unlock from the inside either. Her checked the passenger door which also would not unlock. I attempted to get help in the parking lot for someone to go into the store and get help but no-one came. The 4 year old on the other side of the glass was frantic as I kept trying to open all of the doors. I finally got him to get in my purse and was trying to help him, through the glass, to unlock the phone to call 911 when the car alarm enacted and although my car door still wouldn't open the other 4 year old managed to manually disengage the lock on the driver's side sliding door to enable me to climb through and start the car. No help came and I'm just grateful they were not younger and I wasn't hotter outside. The 4 year olds were terrified. I spoke with Honda service on the phone and the employee said it didn't sound electrical or mechanical and felt no need for me to bring my vehicle in.
- Indianapolis, IN, USA
One day after changing engine oil at Honda dealershop last week Monday, there was flickering on dash board after turning the power off. The symptom was getting worse and on Sunday and Monday (yesterday), the car horn honking itself. And yesterday, the dash board power couldn't be turned off when I turned the power switch off (engine off luckily) and the flickering got worse last night. So, I did unplug the battery with a worry of fully drained battery overnight. Today morning, I plug the battery back and get the same issue, and luckily ignite the engine and went to dealer shop again. They did diagnosis and said keyless access control unit needs to be replaced. Here is the summary of the symptoms: Last week flickering dash board with fcw system failed. And honking itself with keeping flickering. Yesterday, I saw error message of "keyless system error". and I went to dealershop in this morning. Here is my speculation: During oil change, there was oil spilling, which causes shorting of circuitry (or technician accidently hit some parts inside). It causes frequent on/off of electronic system, ending up breaking the keyless access control unit. The dealer didn't say anything, but charged me to replace the parts since my car is out of warranty.
- Cary, NC, USA
Oil or fuel leak found after driving vehicle. Wondering is it related to safety#16V41700. As well as excessive rust on latch/muffler, parks of the engine.
- Cleveland, OH, USA
Sunroof exploded in car while parked in a garage.
- Greensboro, GA, USA
As I was driving our 2016 Honda Odyssey on the freeway on 8 February 2019, the sunroof glass exploded leaving a hole about 6 inches front-to-back by about 9 inches side-to-side. At the time of the event, the interior panel was open to let in the sunlight so it was quite loud when the glass exploded. I do not believe the glass was hit by a rock or other debris. There were no cars or trucks close ahead of me and I had not gone under an overpass. Also the remaining broken glass around the hole was bowed outward. My sense is that this is a stress-related failure - perhaps triggered by the difference between outside and inside temperatures. At the time of the event, the outside temperature here in castle rock, co was 19 deg F and the sun was shining. The inside temperature was about 67 deg F. our dealer, kuni Honda, said that because the van had past the 36-month mark in December (about 5 weeks earlier) that they would not cover the repair under warranty. The service manager told me the repair would cost $997.02.
- Castle Rock, CO, USA
I'm viewing safety recall: Power sliding door rear latches (service bulletin 18-128) and believe that the same rear latch failure is occurring with this earlier model year version. The bulletin was released recently for 2018 and 2019 Odyssey's. days ago my van's left rear power sliding door would not latch closed. The vehicle was stationary. The preliminary diagnosis at the dealership was the rear latch component 'wears out.' Based on this recent bulletin I believe the recall should be expanded to include older models as the failure to latch conditions on the newer models and older model in my case are identical and the same component is at fault. This is a major safety issue as these doors are not fully mechanically latching closed.
- Akron, OH, USA
Head rest is tilted to far forward and is visibly coming out of the back of the seat. The forward tilt causes neck and lower back pain. It also puts the driver at risk for a "hangman's fracture" of the neck during an accident. Dealer said it's not covered under warranty and to contact american Honda.
- Alexandria, VA, USA
Exploding sunroof. I was driving to work early one morning and I heard a loud bang/pop then immediately heard air as if my sunroof was open. I very carefully opened my slider and saw that my sunroof had a huge hole in it. Thank goodness the glass was on the slider because had the slider been open- the glass would have shattered everywhere and hit my three children. I took it to Honda and nothing was covered. I had to pay out of pocket to cover this when I did nothing to the car. It sounded like a gunshot. I was driving on the crosstown top deck in tampa Florida with nothing around when I heard the loud bang. There was nothing that could have hit my car in that direction as Honda said that was what had to have happened because they had never heard of this before.
- Tampa, FL, USA
Takata recall I purchased a new Honda Odyssey 2016, on January 18 of 2017. In san jose, ca. When I first received my new Honda, I noticed that the floor carpeting was not finished at the edges and started unraveling soon after. Then after several weeks (first week of February 2017) the backup camera screen began to degrade. The screen has what looks like burned spots that radiate into discoloration of mixed colors of blue, red, green, orange, purple and covers half of the screen. In many instances the screen is un-viewable, other times, the defect is just a few spots that will expand to half of the screen. Nonetheless, it is a defect in the display. Since my Honda has a backup camera for safety, this is a safety issue. I have let Honda leadership know multiple times of the problem through multiple channels of support. If the Honda screen goes out while I'm backing up and someone is injured, Honda will be complicit as they were notified of the safety defect. By the second week of may, the middle door handle paint began flaking off without any physical damage, and continues to flake away more. I have spoken with two Honda case managers. It seems that they believe their job is to convince me that Honda produces sub quality cars, which I am reluctant to believe due to my previous experience with my Accord, and that the defects represent normal Honda quality. What I have been told by case managers is the following: The carpet not being finished and unraveling is a standard feature of the Odyssey. The backup camera screen defect is normal for the Odyssey. I have received multiple excuses as to why the camera is defective and how it is normal for the Odyssey to have this defect of not being able to see the full screen. None of the excuses that have been given are the same. Everyone tells me a different excuse of why I can't see the screen, and why it's normal.
- San Jose, CA, USA
You searched for: If 2016 Odyssey's electronic door locks are damaged (due to flood or fire), how does one open the doors to escape? no luck, your search returned no results.(from Honda's safety questions, web site.)
- Georgetown, TX, USA
- Manistee, MI, USA