9.3
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2017 Honda Odyssey that is currently covered under an extended warranty related to the torque converter, specifically addressing Diagnostic Trouble Code (DTC) P0741. I experienced symptoms twice-?"once in January 2025 and again in May 2025-?"using an OBD-II scanner. I documented these occurrences with independent scan results in May and confirmed communication via text message at the time of the first incident. Following the second occurrence, I had the transmission fluid changed, which cleared the error code. I later received an official notification letter in June 2025 regarding the extended warranty coverage for the torque converter issue. At that point, both incidents had already occurred. I scheduled an appointment with my local Honda dealership (Serra Champaign) to have the issue addressed under the warranty. However, the dealership stated they were unable to retrieve the P0741 code from the vehicle and would not proceed with the required teardown or submit a warranty claim unless the code was actively present in their system. Despite providing the dealership with third-party documentation clearly showing that the P0741 code had occurred, they advised that American Honda policy requires a current fault code before any repair or investigation can begin. I then contacted American Honda Customer Support and opened a case, but was told that the dealership has full discretion on whether or not to proceed with a warranty repair. The dealership, meanwhile, maintained that they cannot move forward without current code data due to Honda-??s policy, leaving me in a circular situation with no resolution. This issue was clearly experienced during the warranty period, but due to the delayed arrival of the warranty notification and the policy requiring a current DTC, I am now at risk of missing the opportunity to have the problem properly repaired-?"even with documented proof. My Odyssey is currently within 9,000 miles of the extended warranty mileage limit.
- Saint Joseph, IL, USA
Driving one day without warning the van was shifting from 2nd to 3rd gear when there was a hard slam, then the check engine light came on as well as the forward collision sensor failure. The van went into limp mode on the highway which was very dangerous. After having the Honda dealership investigate two times they said the only thing they could do is completely replace the transmission.
- Sherrills-Ford, NC, USA
Engine failure, requiring all new ignition coils and spark plugs (62,000 miles). Car ran well for 3 weeks, and resumed having acceleration issues, engine/transmission judder and check engine light returned. Brought back to mechanic and replaced a failed ignition coil. Was directed by the mechanic to bring to a dealer if the issue continues as it's likely due to a cylinder issue which is causing ignition coils to fail. Brought to dealer with engine and transmission issues. Diagnosed as bad transmission fluid requiring flush and fill 3 times: $850. Told that there are no engine issues as a result of diagnostic. Drove car home (4 miles), and engine issue became worse with flashing check engine light returning light, jerky drive and no acceleration. Brought back to mechanic and diagnosed with piston ring failure requiring extensive engine work, including but not limited to piston ring replacement, cylinder/piston rehab. I have contacted Honda corporate requesting action as it's just outside of powertrain warranty. Claim has been pending for 2+ weeks. Vehicle is parked at dealer pending resultion. Unsafe to drive for mechanical reasons, and car is subject to stall. Only able to drive slow speeds, for short duration.
- Warwick, RI, USA
Engine coils repaired several times, most recently van lost power while going uphill with my entire family in the vehicle. My husband applied brakes and emergency brake and we all exited the van. We were on vacation and took to local dealership where could were replaced again! 3 weeks later. Most recently we are having issues with keyless entry module and van loses power and won-??t start. Absolutely ridiculous. Van is only 5 years old. Will never buy another Honda
- Pembroke, NC, USA
Shifting is rough at about 20 miles per hour when you accelerate
- Macclenny, FL, USA
The vehicle was in motion on a street and normally decelerating from 30 mph towards a stop light. Without warning the car suddenly decelerated and stalled the engine. It was as if the transmission shifted into park. This happened three other times and eventually, the car would not shift into reverse despite indicating that it was in reverse. Only on the 5th trip the car had a warning error light appear. The car had to be towed to the dealership and they found a catastrophic transmission failure. The car was about 1 year old and had less than 11K miles on.
- Atlanta, GA, USA

- Dahlonega, GA, USA