5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,100 miles

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problem #2

Apr 232021

Odyssey

  • 36,000 miles
The contact owns a 2018 Honda Odyssey. The contact stated that the front driver's and passenger's side head lights displayed a horizontal line and above the horizontal line, no light was projected. Additionally, the light below the horizontal line was not adequate for safe driving. Keenan Honda (4311 w swamp rd, doylestown, pa 18902) was made aware of the failure. The contact was informed that another vehicle was brought in with the same issue, and the halogen bulbs were replaced with led bulbs. The manufacturer was made aware of the failure and informed the contact that they were aware of similar issues however, the vehicle needed to be diagnosed at the dealer. The contact was informed that the repair had to be paid for out of pocket or through the warranty coverage. The failure mileage was 36,000.

- Doylestown, PA, USA

problem #1

Dec 272017

Odyssey

  • 2,200 miles
Headlights: When the van was purchased I discovered several days later that the drivers side headlight was not working. Discovered the lights was not plugged in. December 18 & 27 the anti-theft system disabled. The dealership picked up van and said they repaired. I was told there was a connection that was not securely clipped together. When this happened I had been parked and away from the van for at least an hour on both occasions. When I started it to leave the error message was on the screen. Immediately contacted the dealership both times.

- Estill, SC, USA