7.2
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,653 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This is a serious safety issue. When driving the vehicle, the transmission has an issue where it can launch the vehicle into traffic. More specifically, after a complete stop at a stop sign or traffic light, when the throttle pedal is depressed to initiate forward motion, the transmission hesitates, then engages, causing the vehicle to launch into traffic. Many times there is an unintended tire squeal. Other times, this hesitation and launch makes the vehicle much more difficult to control. I've had this vehicle for slightly less than one year. The transmission hesitation and safety issue has become progressively worse over that time.
- Zionsville, IN, USA
While driving on a ramp and slowing down, the transmission switched itself from drive to neutral while making a loud noise. This happened only once on 09/04/2019 after riding to the shoulder, turned off engine and restarted the minivan and was able to ride again normally
- San Bruno, CA, USA
Have a 2019 Honda Odyssey that is experiencing hard shifting into 3rd gear. It has less than 4K miles on it and whenever it reaches 25 it jerks the car quite noticeably. Brought it into the dealer and they acknowledged there was a "sound" when it shifted into third gear but couldn't replicate the "hard shift" that I've noticed. They said it's operating as normal.
- Fort Worth, TX, USA
Driving down the highway the vehicle started shifting weird coasted to a stop the vehicle. The vehicle displayed an error transmisson problem apply parking brake when stopped. The car also displayed errors related to the blind spot monitoring and emissions system. The vehicle was towed to the dealer and needed transmisson replaced with only 312 miles on the vehicle.
- Monroe, OH, USA
The contact owns a 2019 Honda Odyssey. While stopped, the vehicle hesitated when attempting to switch to a higher gear to accelerate. Ocean Honda of North hollywood (5841 lankershim blvd, North hollywood, ca 91601, (888) 282-4550) could not duplicate the failure and returned the vehicle to the contact. The contact stated that the failure was intermittent and the vehicle was driven daily. The manufacturer was contacted and provided a case number. The contact was waiting for a callback from a case manager. The contact believed the manufacturer did not feel the failure was a safety issue. The failure mileage was 3,000. Consumer stated three times trans failed "shift" into higher gear.
- Studio City, CA, USA
The vehicle down shifts to a lower speed during travel. It occurred while driving 45 miles/hr, at 70 miles/hr and when the vehicle is on cruise. First time it happened I thought the transmission broke. It was in the middle of the traffic. A couple of messages popped on the dash, 'transmission system problem' and 'blind spot info. System problem'. I pushed the reverse button it was inactive, neutral was working. Took the car into a parking lot and called the dealer. Dealer asked if I turned the engine off and on. I did that and the issue went away. A 1000 miles later the issue occurred again twice with in 12 hours with a new message on top the two first messages. This time the third message was 'emissions system problem'. I took photos this time of the messages. I turned the engine off and on but the 'emissions system problem' message did not go away. I took the car to Honda dealer and they couldn't find anything. After that, after + miles later after visiting the dealer it happened again and this time I was on the highway driving 70 miles per hour. I continued driving on low gear to get off the highway. I turned off the engine and turned it on again then it was ok. Another time my wife was driving the vehicle with the cruise on and it did the same thing again. That is a total of 6 times within 20000 miles. It happened at about 10000 miles, 15000+ miles, 160159 miles I took the car to another Honda dealer this time and they couldn't find anything. I contacted Honda to report the issue. Honda said if the dealer can't find anything then there is nothing to do. This bothered me. I decided to contact NHTSA. This is a safety issue to me. What do you advise me to do?
- Rochester Hills, MI, USA
My main issue has to do with downshifting. Since these new vans have no emergency brake pedal to use if all braking fails, I became very concerned when I noticed that the 9-speed revs the motor up going down hill while downshifting. This is to such a level that the vehicle cannot engine brake itself. You absolutely have to hit the brakes because it will not slow itself down. So, when coasting down a 6% and steeper grade with no accel pedal at all.....the transmission does not gear down on its own at all. It will free wheel. Which is fine. So, when the acc cruise is engaged with the minimum follow distance set, on a 6% or steeper grade.....the transmission will sequentially downshift. Upon each downshift the engine throttle is blipped causing the vehicle to speed downhill a bit more.....and a bit more. When you get to the D5 to D4 downshift the throttle is agressively blippled and the van will speed ahead as if to pass. Sometimes speeds will reach 75mph down hill and agressive braking is required by the driver. You then lose your preset acc.. knowing that I have no emergency brake pedal that I can modulate pressure/braking with the release handle. So. when using standard cruise control set on a 6% or steeper grade.....the transmission will downshift. Upon each downshift the engine throttle is blipped causing the vehicle to speed downhill a bit more.....and a bit more. When you get to the D5 to D4 downshift the throttle is agressively blippled and the van will speed ahead as if to pass. Sometimes speeds will reach 75mph down hill and agressive braking is required by the driver. You then lose your preset cruise control. Knowing that I have no emergency brake pedal that I can modulate pressure/braking with the release handle. This situation has been present since purchase.
- Hickory Grove, SC, USA
(event 1 and 2 happened 10 minutes apart) our new van shifts in the park while driving at highway speeds (62 mph). We took it to freeway Honda the first time and they were unable to render any errors, so the vehicle was returned to us. (event 3) occurred on 12/16/2018 around 11:42 am. We were driving near the 405/5 Y merge and the car suddenly shifted into park. We were able to capture this event on video and here is the direct youtube link to the event: Https://youtu.be/kiztkmoyi-M. car is currently at the Honda dealer where they stated they will replace the transmission. There is also a "crash mitigation error" that appears in our instrument panel from time to time that the dealership is unable to reproduce and cannot fix.
- Tustin, CA, USA
Vehicle is prohibited from shifting transmission out of park when engine is not running. If vehicle engine shuts off and will not re-start and vehicle is in unsafe location (I.e. in a roadway), the push-button transmission prohibits shifting the car to neutral in order to push it out of the roadway or to load on a flatbed tow truck. This is potentially dangerous if the vehicle is prohibited from being moved if it is unable to start the motor but the vehicle stops in a potentially dangerous location (railroad tracks, intersection, etc).
- Daniel Island, SC, USA
- Monroe, OH, USA